Nutriment Reviews 

3.944
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 4 van de 5 sterren

Nutriment have always been my dogs favourite and will continue to be so , I'm sure. My only criticism this time is that a number of the 30 black plastic containers were damaged. Some quite considera... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My dog just stopped eating her previous raw food, we tried other brands, but she settled on Nutriment. I have been concerned about the plastic boxes, s9 glad to hear they are going!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

What has happened to the tubs 🙁 the perfectly reusable lid has been replaced by an awful plastic film. When you have smaller dogs that don't eat a whole tub in one go you can no longer replace the l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been so happy with Nutriment! Milo absolutely loves their food and we’ve been really impressed with the quality across the different ranges we’ve tried. Delivery has always been smooth and every... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. ook in
  3. Dierenwinkel
  4. Fabrikant van diepgevroren levensmiddelen
  5. Veevoerhandel
  6. Voedselfabrikant
  7. Voedselproducent

Over Nutriment

Geschreven door het bedrijf

Established in 2013, Nutriment has revolutionised the world of raw feeding. With complete dedication to Biologically Appropriate Raw Food (BARF) and a commitment to animal health and happiness, the team at Nutriment is unreservedly passionate about bringing raw feeding solutions to dogs and cats around the world.

Our fundamental principle is absolute quality, which is the highest priority for everything that we do here at Nutriment. From ingredient selection to recipe formulation, production processes to distribution and customer service, our stringent quality standards must be met at every step of our product journey. Shop starter packs We believe in sourcing premium British ingredients wherever we can, to deliver essential, high-quality nutrition to our canine and feline consumers. Our carefully selected variety of raw meats and fish, biologically appropriate vegetables, and nutrient-dense superfoods are innovatively combined in our recipes to produce uncompromising, high-quality and nutritious raw foods that promote optimal health for dogs and cats. Expertly designed by our in-house nutritionists, with consultation from industry professionals and veterinary partners, Nutriment’s premium raw food is the ultimate raw feeding solution.

All of our food products are manufactured by hand with great attention to detail at Laverstoke Park Farm, our countryside production facility in Overton, Hampshire. With organic certification and ethical approaches to farming and sustainability, we are extremely proud to maintain this approach to the manufacture of our award-winning raw food products.

Nutriment’s extensive raw food portfolio for dogs and cats includes our core range of complete raw feeding solutions, raw treats for cats and dogs, and supplementary meal solutions for at-home recipe formulation and health support. We strive to tailor raw feeding to the individual needs of dogs and cats, to ensure that their health and happiness can be supported as much as possible with their diet.

We are committed to continually developing sustainable and environmentally-friendly policies here at Nutriment. We use recycled plastic in our packaging, ensure our shipping and logistics team operates efficiently and work with Red Tractor assured farming partners. We also promote community and charity work. Get directly in touch with us to find out more.

Nutriment Starter Packs Available!

Geschreven door het bedrijf

New to raw? Check out our special Starter Pack offers!
Our Starter Packs are at a discounted rate and contain everything you need to start you on your raw journey! https://www.nutriment.co.uk/raw-dog-food/raw-dog-food-starter-packs

Fast, reliable delivery

Fast, reliable next day deliveries available

Order before 1pm Monday-Thursday for next day delivery

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(3.944)

473 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

My dog loves the steamed food and I…

My dog loves the steamed food and I prefer it as its easier to store. Delivery is always on time

14 september 2026
Logo Nutriment

Antwoord van Nutriment

Hi Vanessa

Thank you for your lovely feedback!

We’re so pleased to hear your dog enjoys our steamed food and that you find it convenient to store. It’s also great to hear your deliveries are always arriving on time! 🐶

Warm regards
Liz

Beoordeeld met 1 van de 5 sterren

UPDATE from last review 16/09/2026

UPDATE 23/9/2026
Jamie, thanks for your reply, yes I received the new order you instructed to be resent it arrived on Sunday instead of Saturday, I was told DPD did not collect on Friday this was why it was late.
It arrived on Sunday morning but to my disappointment again was packed with NO DRY ICE even though on the packing slip it states clearly include dry ice in the order.
The order arrived and looked like it had just been thrown in the box, it was partly defrosted again, 3 boxes of 500g meat was completely soft and warm and the rest of the 11 boxes all the sides were de thawing and the tops had no ice traces.
I sent you an email which was picked up by Miriam on Sunday, and she apologised refunded my order.
After many instances of orders arriving defrosted I cannot trust my order to arrive frozen which is a completely unacceptable standard.
All the order I have received never have dry ice packed and I do wonder if anyone really reads what the packing slip says?
It's either they cant be bothered as you have said you have loads of dry ice in stock or they are deliberately not including the dry ice.
The real issue you have is there is no identification to who packed the order, this means there is no accountability if the order is wrong.
You have stated and clarified in an email to me that all orders are packed with dry ice and tested at a temperature of -72 before they leave your warehouse.
This is not being done and customers like myself will go else where now as its not good enough to say it will be done and it isn't.

20 september 2026
Review zonder uitnodiging
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Antwoord van Nutriment

Hi Cheryl,

We’re really sorry again for everything you have experienced with your recent deliveries. We completely understand your frustration, particularly after the replacement order also arrived without the dry ice and with several tubs fully defrosted.

We have escalated this again internally so the issues you have raised can be properly investigated. We appreciate that you have been given assurances previously and that this has continued to happen, which is understandably very disappointing.

We have also sent you an email to arrange a suitable time for us to give you a call and discuss everything with you directly. We would really value the opportunity to speak with you and work through your concerns further.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

This is the only food my toy poodle…

This is the only food my toy poodle will eat. She likes all the flavours and we especially like the portion sizes. They are easy to store and defrost.

My only negative is the minimum spend to place an order. Meaning we had to stock up quite a lot more food than I usually would have ordered (freezer space). Which isn’t too bad as she loves the food, but for anyone just wishing to try. It could potentially mean a lot of waste.

17 september 2026
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Antwoord van Nutriment

Hi Charlene

Thank you so much for your detailed feedback!

We’re delighted to hear your toy poodle loves all the flavours and that you’re finding the portion sizes easy to store and defrost!

We really appreciate your feedback on the minimum order spend and completely understand your concerns, especially for those wanting to try Nutriment for the first time. We’ll be sure to pass this on to our team.

Most importantly, we’re so pleased your little one is enjoying her meals! 🐶

Warm regards
Liz

Beoordeeld met 5 van de 5 sterren

My dogs adore this food and lick their…

My dogs adore this food and lick their bowls clean. It’s the only food they’ll eat with enthusiasm and their condition is brilliant.

17 september 2026
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Antwoord van Nutriment

Hi Susanne

Thank you so much for your wonderful feedback! 🐾

We’re absolutely delighted to hear that your dogs adore their Nutriment and are happily licking their bowls clean! 🐶

Warm regards
Liz

Beoordeeld met 5 van de 5 sterren

Nutriment Look No Further

Products good quality and a good price. Delivery very quick and good , arrived well packaged and preserved. Dog always eats every little bit.

17 september 2026
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Antwoord van Nutriment

Hi Linda

Thank you so much for your lovely feedback!

We’re delighted to hear you’re happy with the quality, value and speedy delivery, and that your order arrived safely packaged and well preserved.

Most importantly, we love hearing that your dog enjoys every last bite! 🐶 Thank you for choosing Nutriment!

Warm regards
Liz

Beoordeeld met 5 van de 5 sterren

Delivered promptly

Delivered promptly

14 september 2026
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Antwoord van Nutriment

Hi Katherine

Thank you for your feedback! We’re delighted to hear your order was delivered promptly.

Warm regards
Liz

Beoordeeld met 3 van de 5 sterren

Good product, insulation packaging could be better

Good product and my cats seem to like it although I couldn’t afford to feed this as a sole food because of the price. Product arrived frozen but the insulation I feel was not sufficient, especially for close to £10.00 !!! - the dry ice had clearly been expired for a while.

16 september 2026
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Antwoord van Nutriment

Hi,
Thank you for your feedback. We’re really pleased to hear that your cats are enjoying the food!

We’re sorry to hear you were disappointed with the packaging. The cooling material is designed to gradually evaporate during transit, so it’s completely normal for there to be little or none remaining by the time your order arrives. The important thing is that the food remains frozen throughout its journey, and we’re so pleased to hear that your order arrived frozen.

We really appreciate you taking the time to share your comments, and we’ll certainly pass your feedback regarding the packaging on to our team

Best wishes

Team Nutriment

Beoordeeld met 5 van de 5 sterren

Great.

Customer services is always friendly and helpful. The cats are well and satisfied. As soon as they changed to raw thier dandruff cleared up.

15 september 2026
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Antwoord van Nutriment

Hi Bethan

Thank you so much for your lovely feedback! We’re delighted to hear that our customer service team has always been friendly and helpful, and even more pleased to hear that your cats are happy, healthy and satisfied with their raw food. 🐱

It’s wonderful to hear that you’ve noticed such a positive change in their coats since making the switch.

Warm regards
Liz

Beoordeeld met 5 van de 5 sterren

Good food

Good food, great service

8 september 2026
Logo Nutriment

Antwoord van Nutriment

Hi Linda

Thank you so much for your lovely feedback!

We’re delighted to hear you’re happy with both our food and service. Thanks for choosing Nutriment!

Warm regards
Liz

Beoordeeld met 2 van de 5 sterren

Long-term Nutriment customer - Thawed Food

We are long-term customers of Nutriment (since 2019) and have generally been very happy with them. However, unfortunately with our most recent order the food arrived partially thawed (and some bloodstains on the outside packaging). I emailed Nutriment and despite assurances in their default email, they did not get back to me within 24hours. When I called, I was told that the food would be safe and I was more or less told, there's little else they can do (but they would forward my issue to the packaging department)... I suspect I will hear nothing more and may be we need to start looking for a different supplier.

14 september 2026
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Antwoord van Nutriment

Hi Rob,

Thank you for taking the time to share your experience, and we’re really sorry to hear that your latest order arrived in this condition.

We completely understand your disappointment, especially as you’ve been a valued customer since 2019.

We’re also sorry that you didn’t receive a response to your initial contact as quickly as you should have.

We’ll reach out to you directly to discuss this further and see how we can help.

We really appreciate your continued support and hope we can resolve this for you.

Best wishes,

Team Nutriment

Beoordeeld met 5 van de 5 sterren

I’ve been looking for a good raw diet…

I’ve been looking for a good raw diet for Alfie, as he suffers from allergies, and I’m so pleased to have found Nutriement. Ordering was quick and easy, and the delivery was fast. Most importantly, Alfie absolutely loves his new food! 🐾

It’s still too early to say whether it will make a difference to his allergies, but the food looks really good quality and I’m very happy with it so far.

The only downside? I’ve had to sacrifice my ice cream shelf in the freezer… but Alfie thinks it’s a very worthwhile trade! 😂

14 september 2026
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Antwoord van Nutriment

Hi Victoria

Thank you so much for your lovely review!

We’re thrilled to hear that Alfie is enjoying his new food and that you’ve been happy with the quality, ordering process and delivery so far.

We completely understand the ice cream shelf sacrifice… but it sounds like Alfie has decided it’s a very worthwhile trade! 😂🍦🐶

We hope you continue to see positive results as Alfie settles into his new diet. Thank you for choosing Nutriment, and please give Alfie a big cuddle from us! 🐾

Warm regards
Liz

Beoordeeld met 5 van de 5 sterren

My dog Reggie loves your meat your…

My dog Reggie loves your meat your service is excellent the only thing i object to is very high delivery charge but i am sure you will be able to work something out to make it cheaper

2 september 2026
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Antwoord van Nutriment

Hi Kate,

Thank you for your lovely feedback. We’re really pleased to hear that Reggie loves the food and that you’ve been happy with the service.

We completely understand your comments regarding the delivery charge and appreciate you taking the time to share this feedback. We’ll certainly pass this on to the relevant team for consideration.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Great food

Had problems with frozen delivery’s but it was rectified quickly… but omg the difference in my cat within a matter of days is unbelievable she’s gained weight and generally seems much better in her self I will be continuing to feed her on this she really enjoys it

2 september 2026
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Antwoord van Nutriment

Hi Leanne,

We’re so pleased to hear what a difference the food has made for your cat. It’s fantastic to hear she’s gained weight, seems much happier in herself and is really enjoying her meals.

We’re also glad the issues with your frozen deliveries were rectified quickly. Thank you for sticking with us and for sharing such lovely feedback.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Excellent review

Excellent recommendation

7 september 2026
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Antwoord van Nutriment

Hi Tracey

We really appreciate the kind words. It’s great to know you’ve had such a positive experience with Nutriment. Thank you for taking the time to leave us your feedback.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

EXCELLENT FOODOUR MARLEY IS DOING…

EXCELLENT FOODOUR MARLEY IS DOING EXTREMELY WELL 0N THE RAW DIET

30 augustus 2026
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Antwoord van Nutriment

Hi Barry,

We’re so pleased to hear that Marley is doing extremely well on the raw diet.

It’s fantastic to know he’s enjoying the food and doing so well on it

Thank you for taking the time to share your feedback.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

First time we have used Nutriment

First time we have used Nutriment, our new puppy loves it.

5 september 2026
Logo Nutriment

Antwoord van Nutriment

Hi Mick,

We’re delighted to hear that you’ve had such a great first experience with Nutriment.

It’s fantastic to know your new puppy is loving the food already.

Thank you for choosing Nutriment and for taking the time to share your feedback.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

I have used Nutriment for over 4 years…

I have used Nutriment for over 4 years and I can’t fault the quality and delivery. I have 6 cats and they all love the meat.

29 augustus 2026
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Antwoord van Nutriment

Hi Carla,

It’s fantastic to hear that you’ve been with Nutriment for over four years and continue to be happy with both the quality and delivery. Six cats is quite the Nutriment fan club, so we’re especially pleased to hear they all love the food!

Thank you for your continued support and for taking the time to share your feedback.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery - although courier arrived late was completely frozen still and well packaged! Girls love the food

2 september 2026
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Antwoord van Nutriment

Hi Sarah,

We’re really pleased to hear that your order arrived well packaged and completely frozen despite the courier being a little late. Most importantly, it’s great to know the girls are loving their food!

Thank you for taking the time to share your feedback and for choosing Nutriment.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Very tasty sausages and fast delivery

Our dog loves the sausages.

29 augustus 2026
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Antwoord van Nutriment

Hi Lenka,

It’s lovely to hear that your dog is such a fan of our sausages! We know how important it is to find something they really enjoy, so it’s great to know they’ve gone down so well. Thank you for taking the time to leave us a review.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Our Mastiff puppy came with the…

Our Mastiff puppy came with the instructions from his breeder than for him to be his best, he needs to be fed raw.
We looked into home cooking it, but decided it was too complicated for us, and having looked at other raw companies, Nutriment really works well for us. We have a fortnightly subscription for his food, so we don't even pay for the postage only the food.
And if we ever need more food or less food we can get extra or just skip a delivery. The subscription is fantastic for our needs!

1 juni 2026
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Antwoord van Nutriment

Hi James,

We’re delighted to hear that Nutriment has been such a great fit for you and your Mastiff puppy. It’s lovely to know that after looking into different options, you found our food and subscription work so well for your needs.

We’re also pleased that the flexibility of the subscription makes things easier, whether you need to add extra food or skip a delivery.

Thank you for choosing Nutriment and for taking the time to share your experience. We hope your puppy continues to enjoy every meal!

Kind regards,
Jamie

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