Ordered a full set (front & rears) of Super Luxury car mats in black with red pre stitch for my 2022 MG HS since when I bought the car it was both missing the OEM mats and had some damage to the carpe... Toon meer
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The customer care and help from this company was outstanding. I was unsure of the fit for my carmats, after getting the wrong ones from a local company.. And there were so many on line.. Dawn Price of... Toon meer
So helpful and supportive from beginning to completion of my order, thank you! Even when, in a "senior moment", I ordered the wrong set of mats, OCM came up trumps. Excellent service and the finis... Toon meer
The mats themselves were very good and I was pleased with them when they arrived. The problem was that they were a birthday present for my dad and Official Car Mats decided to ship my order with Ev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Auto-accessoire winkel
- Auto-onderdelen groothandelaar
- Auto-onderdelen fabrikant
- Autostoffeerder
- Tapijtfabrikant
Geschreven door het bedrijf
We have been manufacturing car mats for over 30 years so as you can imagine we are getting pretty good at it by now.. Exact fit car mats for all Uk makes and models, available in a range of qualities, coloured edging and we can even personalise the car mats for you with your own unique message to add a bit of fun. Official Car Mats offer something more exciting and more individual than the other car mat suppliers in the UK for those that have a passion for their sports and their car! 1991 - The Company was founded (WOW that makes us 33 years old) We initially launched supplying car mats and accessories to the UK & Eire new and used car franchise dealers 1998 - Started to manufacture car mats for sale as official merchandise in the football club shops Today we have a dedicated team of hard working staff, who produce over 5,000 car mats per week. We can manufacture car mats for all UK makes and models, car mats to fit Ford cars, Hyundai Cars, Kia Cars to Volkswagen Cars.
Contactgegevens
www.officialcarmats.co.uk, PR6 0BJ, CHORLEY, Verenigd Koninkrijk
- 01257475840
- dawn@caressentials.co.uk
- officialcarmats.co.uk
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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They look great !
They look great !
Well impressed with them - so much I tell people to WIPE THEIR FEET before they get in the car ! :-)
Superb quality and quickly delivered…
Superb quality and quickly delivered and they look great in the car
Beautiful quality car mats fit my car…
Beautiful quality car mats fit my car perfectly a the logo just tops it off perfectly done! Would highly recommend
Great product
Great product , easy to order and great communication.
I loved that they are fitted to the car and don’t move around.
HIGHLY RECOMMENDED
Very nice product, came within the time frame quoted and a great fit. Plus, much,much cheaper than the equivalent dealership products.
Complete disappointment
Complete disappointment. The mats fit the floor of my ES 300h perfectly, but the smell is unacceptable. It’s been months and my car smells like a tyre warehouse. A premium car shouldn't smell like cheap chemicals. If I could give 0 stars, I would. If you don't want your car to smell like a chemistry lab, look elsewhere.
So glad I waited First class
So glad I waited! Since Leapmotor is new to the UK market, it took a minute to get here, but wow—best mats I've ever bought. The quality is 10/10. Honestly, don't even look at other sites; these guys are the gold standard. Well done!
I ordered the van mats for our Fiat…
I ordered the van mats for our Fiat Ducato Motorhome.
The quality is excellent and the fitment is absolutely perfect.
Would not hesitate to recommend this company.
Thank you very much.
The only mats you will ever need
Wether it's an used or new car, once this professional company has your registration number, look forward to these fantastic value for money mats. Matching colours and options for your personal use, I found you can not go wrong. The best mats I have ordered in over thirty years and with the boot mat, i choose rubber for ease and convenience, never knowing what's going to end up in it, I can relax knowing the car is looking smart and easy to clean on the inside for a long time. Extremely good value and fantastic quality. I would definitely order again if necessary and recommend to all. Their customer service and communication is also excellent at keeping you informed. I placed a order on Wednesday, the following Wednesday they arrived back and delivered on the Saturday. Thank you.
Good quality materials and manufacture
Good quality materials and manufacture. Supplier accommodated change without issue. Super efficient and speedy delivery - order was turned around within a week! Very happy to recommend.
⚠️ Just a warning to others before…
⚠️ Just a warning to others before buying from this company…
I bought a set of car mats only a few months ago and they already look extremely worn. The material has completely flattened and looks much older than it should after such a short time.
More importantly, the driver’s mat was moving around under my feet while driving, which felt really unsafe.
I contacted the company within months (even reached out on social media first), sent photos, and explained everything clearly. Despite this, they’ve said it’s just “normal wear and tear” and won’t take responsibility. Their solution was to offer me a discount to buy a more expensive set instead.
I personally don’t think it’s acceptable for something like this to wear out so quickly or feel unsafe to use.
Just sharing my experience so others are aware before purchasing.
Reply back..Thank you for your response.
To clarify, my complaint has always been about the quality and durability of the mats, not just the fixing method. While the missing peg was mentioned, this does not explain why all mats – including the rear mat with very little foot traffic – have become significantly flattened and worn within only a few months.
The mats have also been regularly maintained, including professional cleaning, and still remain in a worn condition. This clearly indicates the issue is with the material itself rather than use or care.
I did attempt to make contact earlier via social media and followed your instruction to email. The timing of communication does not change the fact that the product should be reasonably durable.
I have not requested anything unreasonable – only that the product meets expected standards. I also do not accept the suggestion that this is related to “review threats”; I have simply outlined my intention to escalate after being unable to resolve the issue directly.
For transparency, I will continue to pursue this through the appropriate channels.
Natalie

Antwoord van Official Car Mats
nissan car mats
Very smooth transaction and attentive responses to a query I had .I was concerned when ordering that the quality of the product may not be that good but delighted with both the fixings quality and timing. Installed with ease.
After receiving an email days ago…
After receiving an email days ago saying mats had been delivered and they hadn't i left a review. The company got in touch saying they didnt send message saying they had been delivered. I don't know who sent this but definitely got it. Both myself and my husband read it. I don't think now the message came from this company. Anyway they have arrived and are fabulous worth the wait. Definitely recommend this company.
Great service
Great service, good choice of mats. Would buy here again and recommend to anyone looking for high-quality, reasonably priced car mats.
Great service and lovely mats
Good Company
Bought standard mats perfect fit look decent quality especially for price. Good communication 6 days ( includes a weekend ) from order to fitting in car.
No problem recommending this company.
Perfect car mats.
Perfect car mats.
Fitted within minutes of unpacking.
They fit perfectly.
Very pleased with my car mats ..perfect…
Very pleased with my car mats ..perfect fit and value for money
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