Ordered a full set (front & rears) of Super Luxury car mats in black with red pre stitch for my 2022 MG HS since when I bought the car it was both missing the OEM mats and had some damage to the carpe... Toon meer
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Lees wat reviewers zeggen
The customer care and help from this company was outstanding. I was unsure of the fit for my carmats, after getting the wrong ones from a local company.. And there were so many on line.. Dawn Price of... Toon meer
So helpful and supportive from beginning to completion of my order, thank you! Even when, in a "senior moment", I ordered the wrong set of mats, OCM came up trumps. Excellent service and the finis... Toon meer
The mats themselves were very good and I was pleased with them when they arrived. The problem was that they were a birthday present for my dad and Official Car Mats decided to ship my order with Ev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Auto-accessoire winkel
- Auto-onderdelen groothandelaar
- Auto-onderdelen fabrikant
- Autostoffeerder
- Tapijtfabrikant
Geschreven door het bedrijf
We have been manufacturing car mats for over 30 years so as you can imagine we are getting pretty good at it by now.. Exact fit car mats for all Uk makes and models, available in a range of qualities, coloured edging and we can even personalise the car mats for you with your own unique message to add a bit of fun. Official Car Mats offer something more exciting and more individual than the other car mat suppliers in the UK for those that have a passion for their sports and their car! 1991 - The Company was founded (WOW that makes us 33 years old) We initially launched supplying car mats and accessories to the UK & Eire new and used car franchise dealers 1998 - Started to manufacture car mats for sale as official merchandise in the football club shops Today we have a dedicated team of hard working staff, who produce over 5,000 car mats per week. We can manufacture car mats for all UK makes and models, car mats to fit Ford cars, Hyundai Cars, Kia Cars to Volkswagen Cars.
Contactgegevens
www.officialcarmats.co.uk, PR6 0BJ, CHORLEY, Verenigd Koninkrijk
- 01257475840
- dawn@caressentials.co.uk
- officialcarmats.co.uk
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ExcellentAfter I ordered the wrong mats for the…
After I ordered the wrong mats for the model I wanted I rang company. They said they would replace for the correct mats free of charge. This was Monday morning. I received e -mail Mon pm with collection label attached but could not open the link to print it off. Rank company again and they were very helpful They printed label for me and e-mailed it direct to me. I took incorrect mats into local post office Tues am and was surprised to find I did not even have to pay the return postage cost. My new (correct) mats were received Friday, even before returns were delivered to the company new mats fit perfectly and look really good. Cannot fault the customer service in any was, they were so helpful and efficient Would very much recommend this company to anybody, you will not get better service!
Great customer service and good quality mats
Originally bought the mats and personalised them and Evri delivered to the wrong address and they got stolen, I got in touch with the company and they responded quickly and sent out a new pair with royal mail tracked and signed for. Just arrived and I love them!! Definitely worth the wait and the quality of the mats and personalisation is amazing. The size is perfect for my car!!
A Great Experience.
From start to finish my whole experience was great. A very good website that is easy to navigate and use to pick the mats you want. Lots of good communication with the company and excellent customer service, keeping me informed and updated throughout the process of making my mats. When my mats arrived I was very happy with the way they looked and the quality of material used. The mats fit perfectly, especially the driver side mat with the reinforced holes for the floor clips. All in all I am very happy with my experience, the mats and the fit.
I have order the wrong car mats and…
I have order the wrong car mats and Dawn was really flexible. I received the correct ones within one week. Excellent costumer services
Kept informed of the progress.
Kept informed of the progress.
Worth the wait, they are an excellent fit.

Antwoord van Official Car Mats
Excellent quality
Excellent quality. Very pleased with purchase. Highly recommend you wont be disappointed

Antwoord van Official Car Mats
Great mats
Great quality mats at a great price 2nd time using this company wouldn't hesitate to use again.

Antwoord van Official Car Mats
Slow delivery times to Ireland.
Delivery to Ireland delayed in customs. Customer service are helpful.

Antwoord van Official Car Mats
Product arrived earlier than stated on…
Product arrived earlier than stated on the order. Looks smart.

Antwoord van Official Car Mats
Fabulous car mats made to our…
Fabulous car mats made to our specification.
Had one problem where the eyelet hole hadn't been inserted in the passenger mat. Contacted the company who promptly replied and sent a replacement in a few days.
Very good quality mats.
Excellent customer service.

Antwoord van Official Car Mats
was a chance of going away for a free…
was a chance of going away for a free short break but the order was placed and was worried about delivery, so after a short phone call OCM pushed for a quicker delivery for me ,Item arrived straight away (spot on) This seems to be the only firm i have dealt with where you can talk to real people.
Thank's OCM

Antwoord van Official Car Mats
Dawn reduce the delivery days to ensure…
Dawn reduce the delivery days to ensure the mats arrived for my daughter's birthday, great job 👍

Antwoord van Official Car Mats
Very pleased with the product
Very pleased with the product. In truth much better than I expected.

Antwoord van Official Car Mats
Fab mats
Easy ordering, discount code much appreciated, GREAT mats!!
Quality is fab, embroidery is fab, fit is fab, price is fab, service is fab...will definitely use again!!
Thank you so much...

Antwoord van Official Car Mats
Prices are after going up!!
Hi all,
I have purchased a few items from this company last year, (12 months ago) a set of car mats for hyundai tucson 2020 and a boot mat aswell, all in carpet!!
There lovely and well made and good value at the time,
But i I have noticed in the last few months that they've prices have gone up alot ,nearly €30 up per item, was thinking of getting a new set of mats but I'll have to think again too expensive!!
Yours Gerry Fitzgerald.

Antwoord van Official Car Mats
Not Recommended!!! - Took longer than the 3-5 day promise, Quality not as good as I expected, Clips fitted wrongly, had to refit myself!
I ordered after working hours on the 1st October. after I phoned to find out what was happening they "expedited" the order and they were dispatched on the 13th October. and have arrived on the 14th October. So this was 7 or 8 working days rather than the quoted 3-5 days to dispatch. The lady I spoke to, was quite dismissive, and seemed to think that the fact that they used 24h delivery made it all OK.
Bearing in mind I purchased the "Prestige" mats, described as the "Bee-Knees" of mats, I was quite disappointed with the quality, certainly not comparable with OEM from Porsche or Jaguar.
Also the fitting clips were 90 degrees out compared to what is fitted in the car. They tell me that this is a known problem with MG cars! So if that is the case? why don't they put a note in with the mats so that you don't have to waste your time and theirs phoning to complain and then be given instructions how to remove and refit the clips correctly yourself.
The fit seems to be slightly out compared to the shape of the space, and the mats are slightly raised in the middle. however there is quite a bit of leeway in re-fitting the clips so they might "settle" if not they will have to go back!
All in all not an experience I'd like to repeat!

Antwoord van Official Car Mats
Highly recommend
Received my car mats today, embroided and it took them 4 days from order to delivery!!! Great service, product is amazing and the mats have gone straight in. All for a very reasonable price! Highly recommend

Antwoord van Official Car Mats
Great quality mats at a great…
Great quality mats at a great price,thank you.And Dawn Price was great with letting me know at what stage my order was at,highly recommend.

Antwoord van Official Car Mats
Fantastic Quality
Thank you. The car mats came within the delivery time and they are a great fit, exceptional quality and a lovely finish.

Antwoord van Official Car Mats
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