OKA - Bicester Reviews 30

TrustScore 4.5 uit 5

4,4

Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been buying from Oka for over 20 years and the experience has always been First Class. I purchase both full price and also pick up some great pieces at the Bicester Outlet Shop in Bicester Ave... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lucy, Emma and Tee were absolutely amazing today. They went above and beyond to help us and we ended up buying 2 stunning arm chairs and lots of armchairs!

Beoordeeld met 5 van de 5 sterren

The Bicester outlet team are amazing. They always offer such a friendly and welcoming atmosphere, coupled with fantastic Oka product knowledge. It’s a real shame to hear Lou is leaving as she’s been i... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Decoratie- en interieurwinkel
  3. Lampenwinkel

Geschreven door het bedrijf

Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. ​ Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.


Contactgegevens

  • Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, Verenigd Koninkrijk

  • 01869934638

4,4

Uitstekend

TrustScore 4.5 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Amazing team at Oka!

Lucy, Emma and Tee were absolutely amazing today. They went above and beyond to help us and we ended up buying 2 stunning arm chairs and lots of armchairs!

16 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

None engaging staff -terrible experience.

None engaging staff,not the right information given, not very helpful response to questions and got a pretty much smug reply from one of the staff members to an enquiry at the cash desk- absolutely terrible experience.
Staff members need retraining, especially the guy that was on the cash desk-not really how are you engage with a customer.

19 april 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Miss Pitten,

Thank you for your review. We were surprised to read your comments regarding your recent experience in our Bicester store, and are sorry to hear that you left feeling disappointed.

Your feedback, particularly regarding the interaction at the till point, has been shared with the relevant store management team so that this can be reviewed further.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Love this store

Love this store. Great products and service

4 mei 2026
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Kevin,

Thank you for your lovely feedback. We’re so pleased to hear you enjoy visiting our Bicester store and that you’ve had such positive experiences with both our products and service.

We hope to welcome you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

I have been buying from Oka for over 20…

I have been buying from Oka for over 20 years and the experience has always been First Class. I purchase both full price and also pick up some great pieces at the Bicester Outlet Shop in Bicester Avenue. Finley who works in the outlet knows what pieces I am likely to purchase, he has a very good eye, and always guides me in the right direction. Great staff, great products. Highly recommend a visit.

7 mei 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Anne

Thank you for your wonderful review. We're always thrilled to hear from our long standing customers and are delighted that you enjoy visiting our Bicester Outlet store and receive such exceptional service from Finley, he will be absolutely delighted to know his support makes such an impact on your decision-making.

Your feedback has brightened our day and we thank you for your continued support.

We look forward to welcoming you back soon.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

The most incredible outlet shop

The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestions for the garden and house and helped us so much! we loved all the items we've purchased it looks so great and adds so much character

4 mei 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Consumer

We’re delighted to hear that you enjoyed visiting our Bicester outlet, it's wonderful to know that their helpful and knowledgeable approach left such a great impression and that you are happy with the items you have purchased.

We truly appreciate your feedback and hope that you will visit us again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

A great experience at the Oka store in…

A great experience at the Oka store in Bicester. The space is beautifully curated, browsing is a real pleasure. The team are friendly, and offer great advice making you feel well looked after. Lucy and T are lovely and Finley was kind enough to help me carry my bags to the car. I found the style of the furniture and homeware very unique. Overall, a really enjoyable visit and a store well worth returning to

15 april 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Sam

We appreciate your kind review of our Bicester store, it's wonderful to hear that you enjoyed your enjoyed your shopping experience. We're happy you found our team so friendly and helpful, and are pleased you felt so well looked after throughout your visit.

We hope that you will visit us again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Wonderful experience

The team in this store are wonderful- I was helped by Tee and Lucy who were very knowledgeable and helpful. They clearly have a genuine passion for home interiors and their advice was greatly appreciated! The shop itself is well presented and carries a large variety of both outlet and full price items.

16 april 2026
Review zonder uitnodiging
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Antwoord van OKA - Bicester

Dear Sara

We appreciate your kind words about our Bicester store. It's great to hear you found our team members knowledgeable and helpful, and that their passion for interiors shone through, and we're glad you enjoyed the variety of items we offer.

Your feedback means a lot to us and we hope that you will visit us again soon.

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

This place was a 10/10

I recently had the pleasure of visiting Bicester’s oka branch and I must say, it was an exceptional experience from start to finish. The store provides an impressive variety of furniture styles, ranging from modern minimalist to classic vintage, ensuring there's something for every taste and home decor vision.

What truly set oka apart was the outstanding staff. Each team member was incredibly friendly, approachable, and eager to assist. They were knowledgeable about the products and offered helpful suggestions and insights without being pushy. Their genuine passion for helping customers create beautiful and comfortable living spaces was evident and greatly appreciated.

I highly recommend Bicester’s oka branch to anyone looking to enhance their home. With its diverse selection, quality products, and exceptional customer service, it's a standout destination for all your decorative needs.

15 april 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Mi

Thank you for sharing such a lovely review.

We are delighted to hear that your recent visit to our Bicester outlet was such a positive experience, and that our team made your visit so enjoyable. We are committed to providing exceptional customer service, and it's wonderful to know that we exceeded your expectations.

We truly appreciate your feedback and recommendation and hope that you will visit us again soon.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Brilliant Bicester!

The Bicester outlet team are amazing. They always offer such a friendly and welcoming atmosphere, coupled with fantastic Oka product knowledge. It’s a real shame to hear Lou is leaving as she’s been incredible as my stylist and contact at the store. However, Emma, Lucy, Tee and Finley are great assets to the store on my weekly visits!! Thanks for making my Oka experience so lovely everytime team! Oka should be proud to have such fab employees working for them.

23 maart 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Ward

Thank you for your wonderful review. We’re delighted that the team at our Bicester outlet store make your visits so enjoyable. We're thrilled that their warm, helpful and knowledgeable approach leave such a great impression.

Thank you for your continued support and we look forward to welcoming you back soon.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Amazing customer service.

The ladies on the till were amazing.

15 maart 2026
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Priscilla,

Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Bicester store, and we’ll be sure to pass your kind words on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

The staff are so wonderful

The staff are so wonderful. I shop here frequently and they always make me feel welcome and looked after. They are so lovely! Really rate this store! Albertine x

20 maart 2026
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Albertine,

Thank you for your lovely review. It’s always so nice to hear from our regular customers, and we’re delighted you feel so well looked after when you visit our Bicester store.

We’ll be sure to share your kind words with the team and look forward to welcoming you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Fab outlet store .

Fab outlet store .. love my new sofa !
All the staff were very helpful and helped to load it when we picked it up
Love love the lamps and most of the furnishings .. a beautiful well made sofa

7 februari 2026
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Jane,

Thank you for your wonderful feedback.

We are so pleased to hear how happy you are with your new sofa and that you enjoyed your visit to the outlet store. It is especially lovely to know that the team were able to assist you and make your collection experience a positive one.

Your kind comments about the sofa and our furnishings are truly appreciated. We hope you enjoy your new pieces for many years to come.

Kind regards,
OKA

Beoordeeld met 4 van de 5 sterren

Swift easy transfer of purchase /…

Swift easy transfer of purchase / payment / wrapping ! Used SP Couriers the shops approved delivery service from the Bicester Outlet - 5 Star for communication and delivery

11 februari 2026
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Mr P

We appreciate you sharing your review!

We're happy to hear that you found the purchase and delivery process swift and easy. It's great to know the approved delivery service met your expectations for communication and delivery.

We hope you will visit us again soon!

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

I purchased the large faux olive tree

I purchased the large faux olive tree. Before I ordered, I visited the Bicester Outlet store to see the item. The staff were very helpful, so much so, that I also bought a small side table.
The olive tree is beautiful and a lovely focal point in my orangery.
The delivery company were also excellent.

6 februari 2026
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Wendy,

Thank you very much for taking the time to share your experience.

We are delighted to hear that you found the team at our Bicester Outlet store helpful and that you are so pleased with your faux olive tree. It is wonderful to know it has become a beautiful focal point in your orangery. We are also pleased that you were happy with the delivery experience.

Your kind feedback is greatly appreciated.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, polite and welcoming

14 december 2025
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Mr Goodman

Thank you for sharing such a wonderful review. We are delighted to hear that you enjoyed your visit to our Bicester store. It’s lovely to know our team helped make your experience so enjoyable, and we truly appreciate your kind words.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Beoordeeld met 2 van de 5 sterren

The staff ignored us when we entered…

The staff ignored us when we entered the shop. Three ladies stood chatting with each other and showed no interest in helping. I left feeling unwelcome and disappointed.

8 december 2025
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Mrs Dodridge,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience at our Bicester store — this is not the level of service we expect for our customers. We will make sure your comments are passed on to the store team so this can be addressed.

Thank you again for bringing this to our attention, and we hope we have the opportunity to welcome you back for a much better experience.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Most helpful

Most helpful, friendly staff members at the OKA Outlet… namely Sarah and Georgia.They went above & beyond with their excellent customer service service… absolutely amazing! 👌
Huge thanks.
Jean Brazel xx

2 november 2025
Logo OKA - Bicester

Antwoord van OKA - Bicester

Thank you for your wonderful review. We’re delighted to hear that your visit to our Bicester outlet was such a positive experience and that you received exceptional service throughout. It’s always lovely to know when our team go above and beyond to make a visit special.

We truly appreciate your kind words and hope to welcome you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Stunning new outlet at the Diamond…

Stunning new outlet at the Diamond Bicester Garden Centre complex - really helpful team!

9 november 2025
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Kostas,

Thank you for your lovely review. We’re delighted to hear that you enjoyed visiting our new Bicester outlet and that our team made your experience such a positive one. Your kind words are greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

We have visited and purchased items…

We have visited and purchased items from the Oka outlet in Bicester on various occasions and highly recommend a visit.
Huge selection of items at greatly reduced prices.
The staff were extremely helpful especially Sarah and Luana who really took time to help and were very knowledgeable re' stock, couriers etc

Will definitely be visiting again

21 oktober 2025
Review zonder uitnodiging
Logo OKA - Bicester

Antwoord van OKA - Bicester

Dear Michael

Thank you for your wonderful review. We’re delighted that the team at out Bicester outlet store make your visits so enjoyable. It’s wonderful to know their warm, helpful and knowledgeable approach leave such a great impression.

We truly appreciate your kind words and look forward to welcoming you again soon.

Warm regards,
OKA

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