Onebright  Reviews 

Personal, friendly, accommodating, tailored, and professional

My son had some online sessions with Olivia. Excellent service from OneBright and Olivia was great with him- personalised and responsive to his needs. I also found the sessions really helpful as a parent.

Nicole provided an amazing service for my 12 year daughter. She was attentive, personable and really took the time to understand how she was feeling and the right approach to take to get the best results. Thank you Nicole!

I had a wonderful experience with one bright, in particular with Abigail Wyatt-pink. She was the most amazing support and all I could’ve asked for, I really feel like I have progressed so much since having her. Massive thankyou to her and everyone at one bright!!

I had an account with AXA with my company. They recommend Onebtight for my partner for mental health assessment and treatment. After I left my company, I told Onebtight to contact me to pay any bills. They ignored my emails and calls and harassed my partner which they knew she is classed as a vulnerable person. She was getting anything from 2-4 phone calls a day from their debt dept to pay her bill. She told them I had contacted the company multiple times and that I would pay. I eventually talked to someone in their finance dept and threatened them with legal action and a report to the police. They then let me pay over the phone. The bill was £72! The way this company deals with their clients is absolutely disgusting. They also contacted her doctor without her permission and told them she was suicidal ( which she wasn't) and that she has moved address (which she had not) this also caused a lot of problems for my partner with her doctors. I wouldn't trust this company to do anything. I am still considering legal action.

Gemma has guided me through my CBT journey with calmness, grace and ease. Her ability to listen and understand came naturally together with an ability to process things in a gentle manner. I would highly recommend Gemma and the OneBright team. Therapy really is beneficial to everyone and many anxieties in life can feel a that bit lighter by talking.

Abysmal and medically negligent service. I’m cancelling my insurance, saving thousands, and putting that money toward actually qualified clinicians instead.

The final straw was when they approved my referral initially, giving me hope that I might finally get the right treatment. Then, suddenly after the first appointment they decided that because I received treatment from them two years ago (despite me having made this explicitly clear at the initial assessment!) I don’t qualify for any more today. They couldn’t even explain their reasoning, being cold on the phone, clearly having received no training to deal with traumatised and vulnerable people.

Two years ago they gave me a children’s counsellor to help with complex trauma, which they then changed to a CBT therapist who was just reading a script the whole time. Needless to say, that did not help, and left me even more traumatised.

Bear in mind, they are not fixing cars - they are supposed to help people in very vulnerable positions. Not only have they completely failed to do so after using their services multiple times, they have also inflicted further damage I could really have done without.

I honestly can’t recommend Dawn’s CBT and EMDR therapy enough. It has massively helped me to understand myself on a much deeper level and has given me a completely different perspective on my thoughts, feelings and experiences.
Before starting therapy, I found it difficult to understand why I felt or reacted to certain things the way I did. Working with Dawn has helped me make sense of so much and has given me the tools to work through things rather than feeling overwhelmed by them.
The EMDR in particular has been incredibly helpful, and combined with CBT, it has made such a positive difference to my life. I feel like I understand myself better, have more awareness of my emotions and have learned ways of managing things that I didn’t have before.
Dawn is incredibly understanding, supportive and non-judgemental, which made it much easier for me to open up and be honest. I always felt listened to and genuinely supported throughout the process.
I’m so grateful for the progress I’ve made and for everything Dawn has helped me understand about myself. Therapy has been a massive step forward for me, and I would wholeheartedly recommend Dawn to anyone considering CBT or EMDR.

very supportive therapist Shuja, took time to listen and understand. gave me tools to help myself and continue to improve
patient, kind and understanding - particularly when life got too much

I worked with OneBright and my therapist Caroline for 10 weeks, and was really happy with the experience. Coming to therapy isn’t always easy but I was made to feel at ease from the outset, and have been able to implement some real, positive change as a result. Really valued my time with Caroline, thank you!

We used Onebright to support our son with an issue. The process was extremely straightforward and the therapist, Meg Sirletti, was absolutely amazing. We saw a real difference in him and it has made, and will make, a huge difference to his life.

Don't hesistate if you are weighing up using Onebright - they're great.

Nicole was a kind and very understanding therapist she was very attentive and knew exactly what I was trying to say even if I could find the words to describe it. She helped me massively and I want to give her a big Thanks

Caroline was a wonderful therapist and I feel truly different to how I did when I started therapy.

I can't recommend the service enough, I had been suffering from anxiety and panic attacks for most of my life, I kept ignoring it hoping it would go away, and eventually found myself in a really bad place

I started therapy and from my first session I was made to feel very welcomed and genuinely cared for, my therapist Tara was fantastic, offering coping mechanisms and being a great listener, who allowed me to be myself and therefore be able to open and explore the root causes of my symptoms

I'm in a better place mentally thanks to Tara's help, guidance and support, and I'm extremely grateful to her for being such a supportive therapist

Ms Babalwa helped our 12 year old son so much!

He had EMDR therapy to address chronic anxiety and agoraphobia stemming from a very traumatic incident several year ago. EMDR involves revisiting and triggering reprocessing of the incident. The scientific literature supports that EMDR works but it was still incredible to see it performed. It was almost like magic. Now his anxiety is almost entirely gone.

Ms Babalwa was kind, patient and supportive. She helped him own and prepare for the treatment, then delivered it with great sensitivity.

We recommend her skills as a therapist, as well as the EMDR treatment for those situations where it is appropriate.

Jan my therapist was excellent very helpful and really worked with me to develope my coping strategies

Company very organised and quick to arrange treatment. Treatment was professional and very helpful

Our family therapist Babalwa was perfect for what we needed. We met with her over a several month period. She was incredibly professional and very good with children. I would highly recommend her!

Ozkan Gedik was a great therapist and he realy helped me out during our 12 weeks together, I would definitely recommend!

Amanda was my counsellor and from the very start she put me at ease. She allowed me to talk through my feelings and the losses I have had. She also helped with coping mechanisms so that if I have a panic/anxiety attack. She explained things clearly and made sure I was happy with the skills she gave me. She is a lovely counsellor and I would highly recommend. Thanks Amanda