One Call Claims Reviews 

Excellent service and the staff are really pleasant, helpful and knowledgeable. Thank you One Protect

Car having to go a long way to garage and not closer to York. Courtesy car absolutely rubbish but did the job just.
Staff was good with regular updates.

After having to call twice to arrange a hired car whilst on holidays with no joy to my concern this lady AW6 was very helpful with my needs and concerns

Agent JG6 was very professional and prompt in replying to my questions.

Polite, knowledgeable and professional

Put my mind at rest , regards my claim and the procedure.

Having not made a claim for around forty years I found the staff very knowledgable and helpful.

One Call Claims dealt with my query regarding a rejected cheque from a third party insurer reasonably quickly and efficiently .

Fran was very professional five star review for being so helpful
From Samina

Clear and polite advisor. Friendly and patient BB5

The staff were all very friendly and helpful. I could ask as many questions as I wanted without feeling I was wasting their time. I understood perfectly what I had to do and what would happen next. Thank you One Call

Alesha was very helpful, accommodating and understanding. She answered my questions to the best of her ability, was polite, friendly and did not make me feel like she needed to rush my call despite having calls waiting.

I spoke to EB8 regarding an issue I had and she resolved it immediately. She was very helpful and professional

Once again great service from this team today I spoke to SO7 and he was very helpful passing me through to Lucy and she was brilliant again THIS IS A FIRST CLASS TEAM

tried ringing main number after getting bill from storage company ! phone beeps twice and cuts off ! as if i have been blocked ! my car is beyond repair ! i managed to go on live chat online ! and talked to tegan TP8 who ! was very helpful ! even saying my cds would be sent to my adress

Great service from Will ( WW2) sorted my enquiry out straight away

Why do I have to speak to at least 2 operators giving the same information and being held on the call waiting to keep being put through only to be told I am not able to get the information about my premium increase if I proceed with my claim. I then am unable to even speak directly to my insurance company Yoga Insure as they have no phone number or email address it is all no reply. It is quite disgusting how insurance companies now operate it is clearly only to make more money paying several salaries when one agency only the actual insurance company is needed. This system of everything electronic is truly inefficient and not customer friendly. You really should be ashamed of the way this industry has evolved

The lady on the claims line was very polite and helpful