One Day Tests - London City Reviews 

206
TrustScore 5 uit 5

4,8

8-9 New Street, EC2M 4TP London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cant fault this experience. Clear and comprehensive website, easy booking process, local clinics, loads of available timeslots and excellent professional friendly staff, especially the nurse who took... Toon meer

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Beoordeeld met 5 van de 5 sterren

From booking to testing through to results One Day Tests, London was seemless. Staff were professional and friendly. The clinic was super clean and modern. I’ve had lots of blood tests and I can hones... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process was easy and smooth from start to finish — both the website experience and the in-person appointment with the nurse. Results came back quickly and were easy to read. The nurse was ex... Toon meer

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Beoordeeld met 5 van de 5 sterren

Superb! A wider choice of blood tests than other companies I have used in the past (I was specifically looking for IGF-1). Thorough explanation of all the markers tested and what was covered. The p... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bloedonderzoek

Geschreven door het bedrijf

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contactgegevens

  • 8-9 New Street, EC2M 4TP, London, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

206 reviews

5 sterren
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Heeft 99% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(206)

2.919 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant, stress-free customer experience

Brilliant, stress-free customer experience! Very friendly and accommodating staff, quick turnaround results and useful health dashboard. Will definitely recommend!

26 september 2024
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Antwoord van One Day Tests - London City

So pleased to hear we were able to help. Thank you for recommending our service.

Beoordeeld met 5 van de 5 sterren

Fantastic service!

Fantastic service!! Booked and collected same day, got the results the following day - incredible, thank you!

25 september 2024
Review zonder uitnodiging
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Antwoord van One Day Tests - London City

Great to hear your feedback of our service. Thank you.

Beoordeeld met 2 van de 5 sterren

Chatbot error

One Day Tests chatbot told me a particular blood test included certain things which it ended up not doing.
After flagging this to the person while taking the blood test she told me it is not included and if I want this as well they would charge me for this which I didn't want to pay considering I had already paid for it (?). I showed her the conversation with the chatbot clearly confirming this but she still said I had to pay for it.

Later that day I contacted their team online and shared this with them and they gave me this particular test for free but I had to travel there two days (£15 for each trip) in a row and a lot of fuss to get it.

I got the tests quickly but it feels like they try to monetise every opportunity they can. If you are in a hurry to get a test it will do the job but it will also cost you around £100+ per visit depending on the test.

12 september 2024
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Antwoord van One Day Tests - London City

Hi Marten, We apologise for the error with our chat bot and any inconvenience caused. This has now been fixed. As you mentioned we did provide you with a free test, for the markers you wanted to get tested for, as a gesture of good will. As a business we aim to offer customers with an affordable blood testing option, and our range of tests are one of, if the not the lowest priced in the market for the quick turn around of results that we offer.

Beoordeeld met 5 van de 5 sterren

Dealt with all my queries quickly and…

Dealt with all my queries quickly and effectively. Efficient but also friendly

6 september 2024
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Antwoord van One Day Tests - London City

So pleased to hear we were able to help. Thank you for leaving us a review.

Beoordeeld met 5 van de 5 sterren

Excellent experience from start to…

Excellent experience from start to finish.Making the appointment was seamless, facility was clean, all of the staff were courteous and professional. Got my results in less than 24 hours.

29 augustus 2024
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Antwoord van One Day Tests - London City

Great to hear! Thank you for leaving a 5* review, it's much appreciated.

Beoordeeld met 5 van de 5 sterren

Lilly was great

Lilly was great! Same day appointment and friendly helpful service. Convenient location.

4 september 2024
Review zonder uitnodiging
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Antwoord van One Day Tests - London City

Thank you for your kind words and for leaving us a 5* review

Beoordeeld met 3 van de 5 sterren

Quick and easy but didn’t receive all…

Quick and easy but didn’t receive all the tests I paid for.

21 augustus 2024
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Antwoord van One Day Tests - London City

Good afternoon, we have checked our records and can see all the results for the tests you paid for were sent to you. As you had a number of different tests the results were sent to you in 2 separate emails. One on the 19th and one on the 21st. Is it possible you missed the email on the 21st? Please get in touch to resolve this issue for you.

Beoordeeld met 5 van de 5 sterren

I am happy that I choose one day tests…

I am happy that I choose one day tests because they offer a high quality professional service. Lily, the nurse is very gentle, I didn't even feel the needle.
The results came quickly, very clear with details for each individual test.
Thank you very much.
See you in 2 months.

20 augustus 2024
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Antwoord van One Day Tests - London City

See you again soon! Thank you for spending the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

10000% recommended

Very easy, quick and stress free experience from booking to getting the results. I have white coat syndrome and when I told them that I don’t like needles the lady that took the blood (I think her name is Lilly - I hope I didnt get it wrong but if I did I’m so sorry) was absolutely fantastic and did everything possible for me to be as comfortable as possible. I didn’t even feel the needle and for the first time ever I did not have a bruise from the needle. I couldn’t even see where the needle went in.
Definitely recommend this place for anyone that needs quick, stress free and in depth blood tests.

19 juli 2024
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Antwoord van One Day Tests - London City

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Beoordeeld met 5 van de 5 sterren

I got my results back so fast within a…

I got my results back so fast within a few hours. Im very happy with their service and will be using them again

11 juli 2024
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Antwoord van One Day Tests - London City

We look forward to seeing you again the future. Thank you for leaving us a 5* review.

Beoordeeld met 5 van de 5 sterren

Efficient and friendly

It was easy to book and when I arrived I was tested and out again within 15 minutes and the test results arrived exactly when they said they would. Efficient and friendly service.

12 juli 2024
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Antwoord van One Day Tests - London City

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Excellent all around

I made an appointment at 1:30 in the city, but another appointment earlier in the day was cancelled, and I popped into the office to see if I could take the test earlier and it was no problem. Everything was clearly explained and the results came back later that evening and early the next morning. Excellent service and would use agian and recommend.

4 juli 2024
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Antwoord van One Day Tests - London City

Thank you very much for the recommendation and the 5* review

Beoordeeld met 5 van de 5 sterren

Jessica was absolutely amazing

Jessica at the London city branch was absolutely amazing, she made my mum feel at ease and had a great bedside manner and a very kind/caring character. Blood samples were taken swiftly and were not painful at all. Highly recommend !

27 juni 2024
Review zonder uitnodiging
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Antwoord van One Day Tests - London City

Thank you very much for your glowing review and recommendation. We will pass on your kind words to Jessica.

Beoordeeld met 5 van de 5 sterren

Got the results on the same day !

Great service and got the results on the same day via an email. Very happy with the fast response ! Thank You.

21 juni 2024
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Antwoord van One Day Tests - London City

So pleased to hear this. Thank you for spending the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Outstanding in every way

After relocating to the UK and finding the health system extremely overwhelming I can finally say that I have found a pathology clinic that surpasses any other. From the moment my booking was made to after my clinic appointment my expectations were managed along with being treated with care and compassion by extremely knowledgeable and experienced Phlebotomists. My clinic experience was the best I have ever had. I am petrified of needles however this was my first ever experience where I was not sick or had an anxiety attack. Their dashboard is fabulous and allows you to review your results and easily pass onto your GP. Did I mention the results were back with me the same day- I understand that some tests may take longer, depending on your tests. I cannot recommend One Day Tests highly enough.

20 juni 2024
Review zonder uitnodiging
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Antwoord van One Day Tests - London City

We are so happy to hear about your experience in using our service, and we really appreciate your feedback and recommendation.

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