The experience was easy the agent Gail was very helpful and I was able to get my coverage started the next day overall five stars
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Onlia is an awful business. You will never get a live agent and the ones who do, work from home and are unprofessional. They keep withdrawling from my account even though I’ve cancelled since last N... Toon meer
Bedrijf heeft geantwoord
Sales and customer service employee "Riya" was on the ball. Lovely & polite service, she got my insurance quote finalized and effective within a day. She was completely transparent on the payments, co... Toon meer
Bedrijf heeft geantwoord
Broker initially sold me my insurance and sent me my documents and slips. I then recieve an email DAYS later stating there was more paperwork they needed and that actually did NOT have coverage until... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Onlia, we make home, auto, and lifestyle & leisure insurance a breeze. Our secret sauce? We’re the only brokerage that gives customers access to multiple insurance companies and competitive pricing, with the freedom to buy online or through a broker. We keep things simple, clear, and stress-free—because insurance doesn’t have to be a headache. Bottom line: we’re here to offer straightforward, flexible options with a friendly touch—and maybe a little swagger. As a RIBO licensed insurance broker serving customers in Ontario, Alberta, and BC, we’re able to find you the best quote for your needs at the best possible price from our group of nationally trusted carriers — 24/7 online, or over the phone with a broker. We’re backed by a strong and reputable Canadian financial holdings company, Southampton Financial Inc. Southampton’s principles are recognized for creating robust and successful insurance distributors in the Canadian marketplace.
Contactgegevens
Toronto, Canada
- +1 844-472-7905
- support@onlia.ca
- onlia.ca
3,6
Gemiddeld
4K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The experience was easy the agent Gail…
The experience was easy the agent Gail was very helpful and I was able to get my coverage started the next day overall five stars
14 september 2026
Antwoord van Onlia
Thank you for sharing your experience with Onlia, Johnathan! It's fantastic to hear that you received your coverage quickly with excellent help from Gail. We're always happy to help anytime you need insurance support.
Antwoord van Onlia
Thanks so much for your feedback and for choosing Onlia, Mahmoud! We're so glad that you're happy with our staff and customer service. Please reach out anytime you need insurance support; We're always happy to help!
Customer service staff
Sales and customer service employee "Riya" was on the ball. Lovely & polite service, she got my insurance quote finalized and effective within a day. She was completely transparent on the payments, coverage included, coverage offers & potential discounts, and payment dates. Very good expierence.
16 september 2026
Antwoord van Onlia
Thank you for this fantastic review, Erica! We're so glad you enjoyed working with Riya! Providing you with our best customer support is extremely important to us. We look forward to continuing to help make maintaining your coverage pleasant and easy!
Antwoord van Onlia
Thank you so much for choosing Onlia and giving our amazing staff a 10/10, Sivan! We appreciate your support and are delighted to help you with all your insurance needs!
Antwoord van Onlia
Thank you for sharing your feedback! Simplifying insurance is extremely important to us. We very much appreciate you choosing Onlia and look forward to keeping your coverage fast and efficient!
Antwoord van Onlia
Thank you so much for your recommendation and for choosing Onlia, Marlo! We truly appreciate your review, and we're thrilled to have you as a customer!
Riya was so helpful and amazing at…
Riya was so helpful and amazing at helping me find the best insurance for me!
8 september 2026
Antwoord van Onlia
It's wonderful to hear that Riya helped you find the best insurance, Victoria! Thanks so much for choosing Onlia. We're always happy to help you compare your options and find the best coverage for your needs.
Milia was very gracious and…
Milia was very gracious and professional. She patiently worked me through all the process. Great job Milia!
18 augustus 2026
Antwoord van Onlia
Thank you for sharing your wonderful feedback, Abimbola! We're so glad you enjoyed working with Milia, and we're always thrilled to help ensure you have the best coverage for your needs.
Staff was polite and consider to my…
Staff was polite and consider to my requirements. Explained in details what I am paying for and help me to find proper insurance coverage with good price.
4 augustus 2026
Antwoord van Onlia
Thanks so much for sharing your experience with us, Sergiy! We appreciate you choosing Onlia, and love that our team helped you customize your insurance with coverage that works for your needs and budget! We're always happy to help if you need additional insurance advice.
Everything was excellent
Everything was excellent! Great communication, great kindness and very helpful!
31 juli 2026
Antwoord van Onlia
Thank you for your wonderful feedback, Tracey! And thanks for choosing Onlia! Communication and kindness are very important to us, and we're so glad you enjoyed working with our team.
I had a great experience with Onlia
I had a great experience with Onlia. The process was quick, simple, and easy to understand. The customer service team was friendly, professional, and answered all of my questions clearly. They made getting my insurance straightforward and stress-free. I appreciate their excellent service and would definitely recommend Onlia to anyone looking for reliable insurance. Thank you for the great experience!
31 juli 2026
Antwoord van Onlia
Thank you so much for this fantastic review, Abdushakour! We truly appreciate your recommendation, and it means a lot to us that you had a great experience with Onlia. We look forward to always making sure you receive the best service in the future as well!
Great experience
Great experience! Riya helped me a lot in finding the right coverage for my budget and my needs. She was knowledgeable, patient, and very helpful throughout the process. Thank you, Riya!
10 juli 2026
Antwoord van Onlia
Thanks so much for sharing your experience getting insured with Onlia, Farhanaz! It's wonderful to hear about how Riya helped you through the process of finding the right coverage. We're always happy to help anytime you need insurance support.
Have a great experience
Have a great experience! Thanks to Mam Gail on helping me to get an insurance and explaining everything i need to know especially its my first time getting a policy. Recommendable!
8 juli 2026
Antwoord van Onlia
Thanks so much for sharing your experience and recommendation, John! We're so happy to hear that we helped make it straightforward to get the coverage you need. We truly appreciate you choosing Onlia!
Antwoord van Onlia
Thank you for choosing Onlia and sharing your feedback, Ashraf! We always appreciate hearing from customers like you and working to meet your expectations.
The company is good and offers…
The company is good and offers convenient insurance options; everyone—even business owners—looks for a company that provides affordable insurance. Based on my limited experience in this field, Amila was a huge help to me. I appreciate her support and send her my regards.
8 juli 2026
Antwoord van Onlia
Thank you for sharing your feedback and supporting Onlia, Saoud! We're thrilled we were able to offer you convenient and affordable insurance, and we're always happy to help with additional support and advice!
Milia and the team were beyond helpful
Milia and the team were helpful and absolutely phenomenal in helping me set up my insurance the same day. I couldn't wish for a better team and insurance company. Happy to be on board.
5 juli 2026
Antwoord van Onlia
Thank you for your support and for sharing your experience working with Milia, Duvahan! We're so glad our team was able to provide you with our best service. We truly appreciate you choosing Onlia!
Antwoord van Onlia
Thank you so much for choosing Onlia, Jodi! Providing quick and efficient service is extremely important to us, and we’re thrilled that you’re a happy customer! We’re always here to help support your coverage.
EXCEPTIONAL EXPERIENCE
Onlia representative was great to deal with. My question were answered and the response to getting insurance on place for my vehicle was phenomenal with a quick turnaround. Definitely recommend Onlia to others.
11 juni 2026
Antwoord van Onlia
Thanks so much for your feedback, Carlos! We love to hear that you're happy with the speed and effectiveness of our service. We're here to help anytime you need additional support. Thank you again for choosing Onlia!
Onlia review
Alex Kwiatkowski was very helpful and kind throughout the process of changing insurance companies with me. He explained everything in detail, helped me get the best possible coverage and deal that I could get.
10 juni 2026
Antwoord van Onlia
Thank you for your generous recommendation, Ethan! We're thrilled you chose Onlia and that Alex helped ensure you got the best possible insurance coverage! We're always happy to help out anytime you have questions about your policy.
Great service thanks to riya doe the…
Great service thanks to riya doe the great service and info provided
12 juni 2026
Antwoord van Onlia
Thanks so much for your review, Fernando! We truly appreciate you choosing Onlia and recommending Riya!
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