Online Pharmacy 4U Reviews 

I placed an order in January and received a shipment confirmation the next day. The delivery was supposed to be in 3-5 days. The order never arrived. I was travelling shortly after so it wasn’t until late February when I followed up with them. I was told that they had issues with stocking the items that I ordered and that they would ship as soon as it’s back in stock. Fast forward to June and I still haven’t received my order. I have sent them multiple follow up emails asking for a refund, which they are ignoring. Although it’s not a huge amount of money but I will report them to the relevant authorities as they are stealing from people and they should not be allowed to operate as a business!

I used to use Pharmacy 2u but found the service to much trouble concerning medication not arriving on time and struggled to get hold of anyone to sort things. A friend recommended Pharmacy 4u and never looked back. Respectful at all times. Would recommend

I have been using online pharmacy 4u for sometime and find the service to be excellent. Easy to use and great delivery service. I used to use pharmacy 2u but had lots of issues with the service. Would defo recommend pharmacy 4u to anyone looking for a good service.

I had an amazing experience with Online Pharmacy 4 u ! From start to finish, the process was seamless and stress-free. I submitted my prescription, and not only was it completed quickly, but it was also delivered straight to my door in an incredibly timely manner. I used to be with online pharmacy 2u however the wait time were over a week and no communication. Would highly recommend using online pharmacy 4 u not 2 u

Please do NOT order from these Scammers. Ordered an in stock item on their website,
They took payment and we never received it. Won’t reply. If you research Online Pharmacy 4U it looks like they are permanently closed I have no idea why! Just is a dodgy company in my eyes. I lost £30. Please be careful.

Reply: well I’m telling you the order was in my husbands name and with Online Pharmacy 4U - I gave an HONEST response. End Of. I am reaching out to others to AVOID your company. You don’t respond to emails, we tried to call but your maillbox is full 😂

Wrong items sent with incorrect invoice,with other customers details .
Emailed customer service 3 time no response .
Just appalling , avoid at all costs
They say phone but you can not get through on there customer service number it just cuts you off I sent 4 emails with order number still no response

Excellent service, speedy results and knowledgeable insight into the meaning of the results. I definitely recommend and will use again.

I ordered a product on 28th May.. still not received it, sent an email but no reply till now… Order #274898

my First order placed with online Pharmacy 4U. Had a query regarding my order with my address. sent a message with my full address and got a quick reply . my order arrived very quickly received excellent service. Will have no hesitation in using Pharmacy 4U again. would certainly recommend Pharmacy 4U.

I ordered some medicated patches on Saturday 24th May 2025, a Bank Holiday Weekend.
I had a query which was resolved quickly by e-mail and the patches were delivered this morning, Thursday 29th May by Royal Mail.

I accept that some of the complaints on this site might well have been justified but think it fair to say that my experience was excellent

Products arrived on time and as described but their returns procedure is incomprehensible. I bought 4 boxes of Doublebase "Dayleve" Gel which closely resembled Doublebase Gel. It was unfortunately a much greasier version but have had no luck trying to return the 3 unopened boxes. ie no reply to my queries on their on line form

1st degree rogues!!! Avoid like the plague!!!

Ordered some medication online 23rd April 25.
The site claims delivery in 3 to 5 days!!!
Nothing seen after 2 weeks. Have emailed the company twice and tried to call them with no success!!! Still waiting for my money back or the medication!!! Will now instigate a Trading Standards investigation into this company!!!

I'm afraid your reply won't wash!!!
Full details of my order have been available since day one of placing the order online (23rd April 25) which include the order number, my postal address, my email address and phone number!
I've sent the link to your email address!
This is the 3rd email I've sent you about this undelivered order!!!!
I suggest you act now before Trading Standards call!!!

Terry

Website is easy to use, wide range of products. My order was processed quickly and arrived to the delivery service (Royal Mail) promptly. When Royal Mail failed to deliver the customer service at pharmacy4u we’re really helpful. I will definitely use this company again

ordered a product, paid, was rejected and promised refund in 24-48 hours, still waiting, another online scam. There is one guy running this show and he doesn't even have the decency to reply to any queries, I have reported him to the General pharmaceutical council and am going to write him at his address which is public knowledge from Companies house, I suggest we all start bombarding him with accountability letters recorded delivery of course and lets have some accountability out of this robbing piece of scum.

My biggest mistake was not checking reviews before placing my order, this is supposed to be a reputable pharmacy.
Seems like it happens quite a lot. I ordered several items but received just the one.
The customer covers the cost of postage anyway so I don't understand the mishap. I won't be a returning customer. Very disappointed.

I place a simple order for some Blistex lip creams a week ago now. My money was taken immediately and an on screen confirmation shown, however, I still have yet to receive any emails, confirmation or otherwise, from this company.

I have emailed them twice to ask for the confirmation email as well as details on when I can expect to receive my items. Absolute crickets...

I've tried calling their customer service line but each option just directs you to send an email which they claim they will reply to within a few working hours - they must work less than an hour a day considering I've now been waiting more than 3 days for a reply to my first email. You cannot speak to a human being at all.

I believe that this is a fraudulent company and I will be submitted a chargeback through my bank.

On the 12th of May 2025 I have placed an order FOR DEXCOM PLUS ONE but the autofilling system put the wrong delivery address. I have sent various emails but they hadn't replied yet or sent the item either. It has been 3 days now. I've sent all the orders details information but no reply yet. I'm very disappointed

I placed an order with Online Pharmacy 4U on 25/04/2025, spending £198.95. They cancelled the order without explanation, and from that point on, completely ignored all communication. I emailed multiple times—no reply. I called their number—no one answers and you can’t even leave a message. Total silence.

After waiting patiently and being ignored, I reported the issue to my bank, Lloyds, which thankfully refunded me in full. Lloyds is now investigating the company and will deal with them directly. I’ve also begun the process of filing a complaint with the General Pharmaceutical Council (GPhC).

Online Pharmacy 4U’s customer service is non-existent, their practices are unprofessional, and their handling of refunds is borderline fraudulent.

Avoid them at all costs. This company should not be allowed to operate under such appalling standards.

Delivered wrong item
Ordered paracetamol liquid for my 4 year old autistic grandson . They delivered a solution for over 6 year olds.
Dangerous error
No offer of apology or what they would do to resolve. Just wanted a photo to prove we weren’t lying
Don’t go near them is my advice to everyone

They sent me a message that I’m not a customer of theirs despite having contact from them and asking for photos
It was ordered under my wife’s name , as you already know
Yvonne Cartwright
Yes we are a customer and yes you know about us.
Please don’t try and deflect a serious issue
Order number is #266951

Another reason to not go near this company
You have been warned

Wow
A week later and still no apology or resolution just denial
Says an awful lot about this company

Horrible experience. I ordered a hypoallergenic milk for my son 2 weeks ahead of when I expected to need it, and it still hasn’t arrived and I don’t know what we’re going to do this weekend. I spent £400 on it and have had to place another order through another site so I can get some sense of when it will arrive. I have no idea if the original order will arrive as it said it was shipped on April 15th but no one has been able to confirm that. Given they deal with sensitive medical products and seem to have no interest in delivering in a timely manner (if at all, we shall see), I would avoid at all costs. Like others I tried to call and there is no response, and when I was finally able to get through the person was NHS and couldn’t help with my order, and admitted there was no help line for non-NHS orders.