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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Usually, we receive orders from OL in a couple of days. Unfortunately, this order took a full week and our customer may not need them at that point. I gave a 4 based on this order and considering orde... Toon meer

Beoordeeld met 1 van de 5 sterren

Once again my order hasn't been shipped when advised. Item in stock ordered at 12pm March 18th, with the promise "Quick Turnaround Time, Place your order before 16:00 GMT and your in-stock item... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I do not understand why you do not ship blind on custom label, but on stock labels. If you shipped to a customer, and they see it is from you, they may decide to go direct to you and cut out the mid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They worked with me to get my labels completed. I honestly didn’t know what to expect. The labels are nicely made. Shipping times were great. Thank you Online Labels. I look forward to working with yo... Toon meer

Bedrijfsgegevens

  1. Labelprinter
  2. Kantoorbenodigdhedenwinkel
  3. Vervoer- en verpakkingsbenodigdheden winkel

Geschreven door het bedrijf

OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

79 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 4 van de 5 sterren

Usually

Usually, we receive orders from OL in a couple of days. Unfortunately, this order took a full week and our customer may not need them at that point. I gave a 4 based on this order and considering orders in the past which have been very good.

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

They worked with me to get my labels completed. I honestly didn’t know what to expect. The labels are nicely made. Shipping times were great. Thank you Online Labels. I look forward to working with you in the near future.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I do not understand why you do not ship…

I do not understand why you do not ship blind on custom label, but on stock labels.
If you shipped to a customer, and they see it is from you, they may decide to go direct to you and cut out the middleman.
I deal with other very label printing companies that always ship blind if I ask.

24 maart 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

We appreciate your review. Blind shipping is not currently offered for custom labels, but we hear you and are actively exploring this option! We are happy to reach out to let you know once it's available.

Beoordeeld met 1 van de 5 sterren

Once again my order hasn't been shipped…

Once again my order hasn't been shipped when advised.

Item in stock ordered at 12pm March 18th, with the promise "Quick Turnaround Time, Place your order before 16:00 GMT and your in-stock items will dispatch the same business day."

Yet here I am still checking my order on 23rd March that's been "Ready to Despatch" for 4 days now.

Shocking, lying service yet again.

21 maart 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Hi Martin,

We apologize for the delay with your order from our UK branch. After reviewing the details, we see it was dispatched and delivered on 25 March. The delay was due to an issue with available inventory at the time.

If you have any additional concerns about this order, or if we can assist with future orders, we’re happy to help. Please don't hesitate to reach out to us directly.

Beoordeeld met 5 van de 5 sterren

If I Have The Opportunity, I Will Use Them Over & Over

I recently had a crisis where I printed 2000 flyers with a QR code that I hadn't been told was due to expire in seven days. After having already distributed hundreds of them, I needed a fix, so I began looking for a solution I could afford out-of-pocket.

I found ONlineLabels.com through a simple Google search, located the right-sized label within seconds, shelled out around $24 (a small fraction of the cost to reprint my full-color glossy flyers), and hoped for the best.

They promised I'd have them by the following Tuesday. I got them overnight. I worried that such inexpensive stickers might not be thick enough to cover the old QR code. They turned out to be even heavier-duty than I imagined. I was concerned that I wouldn't be able to find a template and set up my master sheet fast enough to get the stickers out there before people walked away with the "old" flyers. A live, in-person OnlineLabels rep set me up and, ten minutes later, I was ready to print.

In an era when quality and customer service are almost nowhere to be found, OnlineLabels.com really stands out. I actually wish I had more need for labels, because I have loved doing business with this company the past few days!

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Consistently Excellent Quality for Years

I’ve been ordering from OnlineLabels for a couple of years now and they have consistently been excellent. The label quality is always professional, durable, and prints beautifully. Their website is easy to use, they offer a great variety of sizes and materials, and my orders always arrive quickly and exactly as expected.

As someone who creates and packages my own products, having reliable labels is extremely important, and OnlineLabels has never disappointed. Their consistency and quality keep me coming back every time. Highly recommend for anyone looking for high-quality labels and a dependable company.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Ordering and paying was easy

Ordering and paying was easy, but l didn't receive a preview of the label. I would like to see what I am getting, so l can approve. I don't want to be stuck with something I can't use.

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disappointed

I would say that normally I get good service, but the orders have been slipping over the last few. Product is still good, but production time has been taking longer, and it's a waste of money to pay for faster shipping since OL takes longer to produce. I continued to order based on their quick turnaround...you'd have thought paying for next day shipping would have been a tip off that I needed the product fast. They mailed it Friday afternoon, now my "next day" turns out to mean Tuesday. In the future I'll be forced to consider alternative printers if I need something quickly.

16 januari 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Thank you for your feedback and for being a long-time customer. We're sorry for the frustration this order caused. When expedited shipping is selected, it's because timing truly matters, and we understand how longer-than-expected production can undermine that. While shipping transit begins once an order leaves our facility and does not include holidays, we recognize we need to do a better job communicating and improving turnaround times. We're glad the product quality continues to meet expectations, and we take your concerns seriously. We'd appreciate the chance to look into this further if you're open to contacting our customer service team with your order details.

Beoordeeld met 3 van de 5 sterren

Customer service changed my mind

Customer service reached out to me after I left a review. I’m changing my review from one start to three stars.

I dealt with three different customer service reps for my issue. Jessica gave me a five star experience. The other two gave me a three and two star experience, respectively.

I will very likely give Online Labels another chance in the future due to Jessica‘s customer service.

I should always double check my order before submitting, but there is a variance between the default finish options for rolls and stickers (glossy) versus the default for Sheets (matte) even when switching from one type to another. Maybe there is a reason for that, but as a customer, I don’t understand why they are different.

15 januari 2026
Review zonder uitnodiging

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