OnlineLabels Reviews 

I have been super happy with the quality and speed of Online Labels round custom labels on a roll over the last year. When I had an issue, they made it right at no cost and shipped the corrected labels. I will continue to order for my business- thanks!

This is my 2nd order from Online Labels and I LOVE their customer service as well as their products. They definitely have a loyal customer for life now!

Fast same day Shipping, great customer service.

I had an issue with my order that turned out to be a tech glitch. They were easy to get in touch with, their staff was extremely helpful and made sure they got it right. Being that I’m from an older generation, they were very kind and patient walking me through the steps to rectify my problem.I highly recommend them and would use the again

Great labels, efficient dispatch and always really helpful any time that I have had a query. I buy from them regularly. Thank you for a great service!

Outstanding customer service! I have always had a great experience with Online Labels. I’ve had very few issues with their products and when I have, I was able to get through to Customer Service in just a few minutes and get answers/resolution. We’ve been using Online Labels and Maestro since we started our business in 2022.

Consistent quality of labels for self printing. I also like ordering them printed for me.

Me too. Matt, you not helping! I've been your customer for long time. Once I find some other suppliers, I'll move on.

I called this morning to get help with my label printing. The phone operator IVAIS and MATT was of zero help. I asked to speak to a supervisor but IVAIS did not let me speak to a supervisor. Instead he came across rude with a negative attitude. The arrogant MATT said he is working for 4 years so I cannot bypass him and reach out to their corporate office. It is strange to see this company hires these kind of material to provide customer service. Needless to say, it is uncomfortable to call their customer service number after such blunt disregard.

Amazing helpful people, professional service

Amazing service!!

If I could give Online Labels more stars I would, the customer service is amazing and always helps with issues without fault. The team is amazing and I highly, highly recommend.

I ordered labels 26/09 and still nothing delivered by 03/09 (over a week later)

Order Number:
50167154

I think its a bit cheeky as these labels are certainly not cheap

Had i known it would take this long I would have gone elsewhere. Pretty bad service considering Im a loyal customer having spent £100s with these guys

Brilliant customer service so helpful. Their product knowledge is extensive.

havent got my ordre yet. i payed the 9th and was in my country the 22th and have been sitting in coustomes since... tried to contact Onlinelabels they just say we will contact you and dont do......

I have been purchasing labels from Online Labels for years now and have always received excellent customer service and quality labels from them.

The labels are quality, but if you attempt to print with them using their templates, it leaves a watermark making 25% of the labels useless. Just a huge waste environmentally and to all the small businesses that use their products.

Tried to use a credit card. Billing address didn't match shipping address so it was rejected. Difficult to change to another card, and then to change numbers already entered for last card. Order finally went through but the next morning they demanded I call them to confirm a $45 order, repeating one I have placed several time to same name and address in the past. No better way to send me to Amazon.

Can’t believe this company took 10 days just to dispatch an order! what are they doing when the order is placed, or are they based in China or somewhere!!
Needless to say we won’t be ordering from them again.
Do not use this company if you need labels quickly, they will promise you 2/3 days delivery, but won’t tell you about waiting 10 days before dispatching it!

I paid $4.95 for a sample of my product logo sticker and received 3 pieces of print paper with my labels printed on them.. something I could have done at home. I called in and spoke with someone who said they’d be able to help me as I did not get what I wanted.. one single label to determine if I wanted to move forward with printing my product labels. He asked me to email in what I received and reiterate what I wanted and got an email back saying I need to pay again. Please also note I called in and spoke with someone prior to me even making the order to assure I did it correctly.. so I spoke to 2 different people by phone to try to get exactly what I wanted. Do not choose this company as they have you pay $5 for nothing. Complete waste of time.