OnlineLabels Reviews 

92
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company is what I’ve been looking for for years! The design and print yourself system is fantastic. I’m not experienced with this type of thing but the whole experience has been great. Because of... Toon meer

Beoordeeld met 1 van de 5 sterren

Sad to write this one. If you use OnlineLabels be very careful. We started a run of 250 stickers and about 100 in, the printer started to make some crazy grinding noises. I ran to the printer to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love everything about Online Labels! HUGE selection, FAST shipping, and just all around great company to use for my labels. I've been buying labels for my business from Online Labels for over 7 ye... Toon meer

Beoordeeld met 5 van de 5 sterren

Massive choice if superb quality labels, amazing service and speedy delivery. Aswell as asimple and easy to use design and self print software package. I can't promote online labels enough.

Bedrijfsgegevens

  1. Labelprinter
  2. Kantoorbenodigdhedenwinkel
  3. Vervoer- en verpakkingsbenodigdheden winkel

Geschreven door het bedrijf

OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

92 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,8

Alle reviews

(92)

53 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

I do not understand why you do not ship…

I do not understand why you do not ship blind on custom label, but on stock labels.
If you shipped to a customer, and they see it is from you, they may decide to go direct to you and cut out the middleman.
I deal with other very label printing companies that always ship blind if I ask.

24 maart 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

We appreciate your review. Blind shipping is not currently offered for custom labels, but we hear you and are actively exploring this option! We are happy to reach out to let you know once it's available.

Beoordeeld met 1 van de 5 sterren

Once again my order hasn't been shipped…

Once again my order hasn't been shipped when advised.

Item in stock ordered at 12pm March 18th, with the promise "Quick Turnaround Time, Place your order before 16:00 GMT and your in-stock items will dispatch the same business day."

Yet here I am still checking my order on 23rd March that's been "Ready to Despatch" for 4 days now.

Shocking, lying service yet again.

21 maart 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Hi Martin,

We apologize for the delay with your order from our UK branch. After reviewing the details, we see it was dispatched and delivered on 25 March. The delay was due to an issue with available inventory at the time.

If you have any additional concerns about this order, or if we can assist with future orders, we’re happy to help. Please don't hesitate to reach out to us directly.

Beoordeeld met 5 van de 5 sterren

If I Have The Opportunity, I Will Use Them Over & Over

I recently had a crisis where I printed 2000 flyers with a QR code that I hadn't been told was due to expire in seven days. After having already distributed hundreds of them, I needed a fix, so I began looking for a solution I could afford out-of-pocket.

I found ONlineLabels.com through a simple Google search, located the right-sized label within seconds, shelled out around $24 (a small fraction of the cost to reprint my full-color glossy flyers), and hoped for the best.

They promised I'd have them by the following Tuesday. I got them overnight. I worried that such inexpensive stickers might not be thick enough to cover the old QR code. They turned out to be even heavier-duty than I imagined. I was concerned that I wouldn't be able to find a template and set up my master sheet fast enough to get the stickers out there before people walked away with the "old" flyers. A live, in-person OnlineLabels rep set me up and, ten minutes later, I was ready to print.

In an era when quality and customer service are almost nowhere to be found, OnlineLabels.com really stands out. I actually wish I had more need for labels, because I have loved doing business with this company the past few days!

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Consistently Excellent Quality for Years

I’ve been ordering from OnlineLabels for a couple of years now and they have consistently been excellent. The label quality is always professional, durable, and prints beautifully. Their website is easy to use, they offer a great variety of sizes and materials, and my orders always arrive quickly and exactly as expected.

As someone who creates and packages my own products, having reliable labels is extremely important, and OnlineLabels has never disappointed. Their consistency and quality keep me coming back every time. Highly recommend for anyone looking for high-quality labels and a dependable company.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Ordering and paying was easy

Ordering and paying was easy, but l didn't receive a preview of the label. I would like to see what I am getting, so l can approve. I don't want to be stuck with something I can't use.

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disappointed

I would say that normally I get good service, but the orders have been slipping over the last few. Product is still good, but production time has been taking longer, and it's a waste of money to pay for faster shipping since OL takes longer to produce. I continued to order based on their quick turnaround...you'd have thought paying for next day shipping would have been a tip off that I needed the product fast. They mailed it Friday afternoon, now my "next day" turns out to mean Tuesday. In the future I'll be forced to consider alternative printers if I need something quickly.

16 januari 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Thank you for your feedback and for being a long-time customer. We're sorry for the frustration this order caused. When expedited shipping is selected, it's because timing truly matters, and we understand how longer-than-expected production can undermine that. While shipping transit begins once an order leaves our facility and does not include holidays, we recognize we need to do a better job communicating and improving turnaround times. We're glad the product quality continues to meet expectations, and we take your concerns seriously. We'd appreciate the chance to look into this further if you're open to contacting our customer service team with your order details.

Beoordeeld met 3 van de 5 sterren

Customer service changed my mind

Customer service reached out to me after I left a review. I’m changing my review from one start to three stars.

I dealt with three different customer service reps for my issue. Jessica gave me a five star experience. The other two gave me a three and two star experience, respectively.

I will very likely give Online Labels another chance in the future due to Jessica‘s customer service.

I should always double check my order before submitting, but there is a variance between the default finish options for rolls and stickers (glossy) versus the default for Sheets (matte) even when switching from one type to another. Maybe there is a reason for that, but as a customer, I don’t understand why they are different.

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor customer service

Been using Online Labels for some years and they were pretty good.

I placed an order on 1st December 2025.

When I enquired some weeks later as to where it was I was told it was "in production".

I've emailed since but got no reply.

Telephoned today but it just rang until I got "no one is available at extension 200"

Order Number 50169762
Support Ticket 78798

Update 14/01/26: Thank you.

13 januari 2026
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Thank you for your review, and we sincerely apologize for the delay with your order. This order was produced and shipped through our UK division, and the busy period leading up to Christmas, along with international transit delays, impacted delivery timelines. We’re sorry to hear that our customer service line was busy when you called; however, we did receive your voicemail. To help resolve this as quickly as possible, our UK team sent a supply of sheets via international priority at no additional cost, which is arriving today. The remainder of your order will follow in the next few days. Thank you for your patience and understanding.

Beoordeeld met 2 van de 5 sterren

I've ordered labels multiple times…

I've ordered labels multiple times and they’ve always been great until my last order. Most of the labels I received in my most recent order were off center. Some way more than others but all noticeable. I contacted customer service and they told me to email pictures and I did that a few weeks ago. I still have not gotten a response. Im a small business and cant afford to waste that much on labels that I cant use. I plan on contacting them again but will be looking for another option. I had to cancel a few orders due to this and I also cant have that happen again. I hate to be “that person”, I’ve never had issues with them before but the lack of response is what did it for me.

19 december 2025
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Hi Amanda. Thank you for taking the time to share your feedback. We're very sorry for the frustration this has caused, particularly regarding the delay in follow-up. After reviewing the situation, it appears that we did not receive the email containing the photos, which is understandably frustrating and does not align with the experience we aim to provide. Our Customer Service Manager has reached out to you directly and is ready to help resolve this as quickly as possible, including replacing any unusable labels. We truly value your business and hope to have the opportunity to make this right.

Beoordeeld met 5 van de 5 sterren

The transparent labels are great

The transparent labels are great. They are easy to peel and apply to my product. I have been a repeat customer for a few years and will continue to order from here. The customer service is very professional and pleasant when placing an order over the phone.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They don't let you pre-order sample to…

They don't let you pre-order sample to see if it fits your needs and your product. And when you order hundreds or thousands of the labels or stickers without getting your actual sample and then they come and it doesn't fit. Then you're stuck with this crap and you have wasted your money

13 december 2025
Review zonder uitnodiging
Logo OnlineLabels

Antwoord van OnlineLabels

Thanks for your feedback. We want to clarify that we do offer free samples so customers can test products before placing a larger order. You can request them anytime at https://www.onlinelabels.com/samples . This is a great way to ensure the labels meet your needs before committing to a full purchase.

We also have a money-back policy on our standard products. If something doesn’t work for your application, you can return it—no problem.

And if you ever run into an issue or have questions, our Customer Service team is available and happy to help. Just reach out and we’ll make it right.

We appreciate the opportunity to serve you.

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