Very helpful staff . I think there is a blip in their system at the moment as was also unable to make the payment online. A lady rang me the next day which was very efficient,she went through the opti... Toon meer
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Lees wat reviewers zeggen
Because this company pay to have their information at the top of the Google search and it takes up most of the screen, it appears that this is how to get land registry information. IT IS NOT. It is th... Toon meer
I contacted The Land Registry about an unkempt plot of land at the back of my house which turned out to be unregistered. In less than 24 hours, the paper work was being sent and solicitors lined up f... Toon meer
Bedrijf heeft geantwoord
Initially I was impressed by the phone call and explanation by the young lady who told me I needed to buy three documents to achieve my objective. Having paid for three I was disappointed to find th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our online services provide the general public and property professionals with access to official copies of Land Registry Title Registers and Title Plans.
Contactgegevens
Verenigd Koninkrijk
- onlinelandregistry.org.uk
3,6
Gemiddeld
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scam website
Scam website. Not the official land registry. Rip off and they just keep trying to get more money from you.
1 juni 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Deeds documentation
All information and copies of documentation supplied with such speed, even got a confirming phone call to ensure l was getting the right information to suit my needs.
Excellant service, thank you
1 juni 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Mr & Mrs Findon,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very quick and efficient very clear…
Very quick and efficient very clear documents and maps
1 juni 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Lisa,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Overpriced rip off.
Overpriced and information received is well out of date. I class it as a rip off, the information can be obtained from the Government land registry site for £14.00. I only discoverd this when it was too late.
1 juni 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Andrew,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Absolute fraudsters
Absolute fraudsters, denied a property registration existed despite the fact they had, after two attempts provided the title deed and reference number. Ultimately I spent £160 on what could have cost me less than £30 by going direct to the government website. Avoid at all costs, these people are scammers trading as a legitimate business. Use the government website instead.
Further to the response below from the company, this does not reflect the 3 orders I placed with you, just one element. My review stands as a true reflection of my experience of dealing with you, which was that I was able to easily locate the documents that you said did not exist, using the same title reference that I supplied to you. Your post sales customer service was and remains awful.
11 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Nicola,
Thank you for your review.
I can confirm we have found your order and are sorry to inform you that after our search, there are no records with the HM Land Registry regarding this property. Therefore, we were unable to send across any documents.
Consequently, we had partially refunded you the document fee as the full fee cannot be refunded as per our refund policy.
If you believe this to be incorrect or you would like for us to look into this matter further, please don't hesitate to contact us via enquiries@onlinelandregistry.org.uk
Kind regards,
Sophia
Communications Officer
Quick and easy to get what I needed
29 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Mrs Mclaughlin,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Way to expensive for a very basic service that could be provided by any solicitor for half the price.
You could argue that the above title gives the impression this is Land Registry which it is not. It is a solicitors which charge, I would say, more than double what the service is worth. (Ref 1393899)
A 5 minute telephone call, standard downloadable LR documents sent by post, a 15 minute teams call and returned documents does not warrant a charge of £600.
When I contact Land Registry direct they thought this was a scam. Need I say more.
I could have done what was required myself as it was the same process as when I bought my land.
1 april 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Michael,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
It was easy and efficient
It was easy and efficient. Something very rewarding
27 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Michael,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Quick easy service
Quick easy service. Email with required documents sent promptly.
27 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Alison,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very straight forward to set up and…
Very straight forward to set up and activate.
22 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Robert,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Helpful and understanding
Helpful and understanding, pragmatic but sympathetic. Keen to deliver a service
21 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Antwoord van Online Land Registry
Good morning Robert,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Quite easy to use
Quite easy to use. Even though I didn't want to use the "faster" services due to the extra costs it still wanted me to click on them.
21 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Jo,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
I found this site extremely easy to…
I found this site extremely easy to navigate and received my requested documents via email within an hour !!
21 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Claire,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Website very easy
Website very easy. Received the title deeds to my house via email within minutes.
20 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
easy to navigate on line and quick…
easy to navigate on line and quick response.....pricey!
19 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Sam,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Fast and efficient
Ordered details so that I can submit a planning application with the local authority. Requested info arrived really quickly.
18 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Simon,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
I found your website easy to navigate (…
I found your website easy to navigate ( I am 90 years old),
All the information I required was supplied. I got everything quickly on the same day that I went to the website
15 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good morning Jack,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Mixed
I found the website interaction unsatisfactory and confusing.
Having received a message that the the property I investigating didn't exist there did not appear to be a route to edit the address. I ended up paying again with a slightly different address. (number instead of name).
Nothing happened then I booked a telephone call, it was unclear whether I was to make the call at the time booked or I would be called.
Eventually I received a call and everything was sorted very quickly by a friendly and helpful assistant.
16 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Pauline,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Easy to use
Easy to use, simple instruction. Help available if required.
17 mei 2026
Review zonder uitnodiging
Antwoord van Online Land Registry
Good afternoon Amanda,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
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