Sign up was very easy, my only issue is that I took out the plan wanting to get the boiler serviced, only after signing up I was made aware that they do services in my area in September and signing up... Toon meer
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Lees wat reviewers zeggen
Great experience. I was assigned dodgy gas engineer who effectively didn’t deliver. Few false appointment, ignoring phone calls eventually rang openfix to supply me with different engineer as I needed... Toon meer
Neil the gas engineer kept in contact from the start. Letting me know when he was arriving and during the service, pointing out & explaining any problems to me. His advice was helpful. He respected... Toon meer
Bedrijf heeft geantwoord
Both the people I spoke to were polite and helpful and all my questions were answered. I have been a long time client with British gas but the cover ended and the cost for a new one nearly doubled, O... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At OpenFix, we're all about doing things right. We offer homeowners and landlords reliable home and boiler care plans, backed by our national network of skilled tradespeople. Whether you need an emergency repair or your annual boiler service, we'll ensure you receive the highest quality care.
Contactgegevens
Landmark Business Centre, Parkhouse Industrial Estate East, Speedwell Road, ST5 7RG, Newcastle under Lyme, Verenigd Koninkrijk
- 08085310176
- support@openfix.co.uk
- openfix.co.uk
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Annual boiler inspection
From the making of the appointment, to the inspection being carried out all went very smoothly. The engineer rang me in advance on the morning giving me an ETA. Which was helpful. He arrived, carried out the maintenance on the boiler thoroughly, checked the outside outlet, the gas meter, the pressure in the system. Very respectful young man, a credit to the Company.
16 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
Boiler service
My planned visit had to be cancelled at the last minute due to some emergencies but the engineer did communicate this to me and humble apologized. With a hope to reschedule soon. This isn't nobodies fault but I'm glad of the communication.
18 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
Efficient and friendly service
15 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
Great experience
Lovepreet was professional, friendly and explained to me about what he was doing at every step during the boiler service. I would highly recommend him.
7 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for your kind words. We’re really pleased to hear you are happy with your recent boiler service job. We’ll make sure your feedback is passed to the engineer who attended.
Many thanks,
OpenFix
Boiler service was very efficient
Boiler service was very efficient
17 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re pleased that your recent boiler service visit went well. Thank you for taking the time to share your experience – we really appreciate it.
Many thanks,
OpenFix
Very easy to set up especially for me
Very easy to set up especially for me , who is not tech minded. Can’t comment much on the service providers as only just joined but going by reviews a good choice
17 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
This was so straightforward and easy
This was so straightforward and easy. The whole process took no more than 10 minutes. This is my first time using this company but judging by their reviews, hopefully, I won't be disappointed
17 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re delighted to hear you liked our website. We aim to make everything as clear and straightforward as possible.
Many thanks,
OpenFix
Sam was very helpful and friendly
Sam was very helpful and friendly, he made me choosing the correct insurance easy
17 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re so pleased to hear you found the setup process smooth and our agent helpful. Thank you for taking the time to leave a review—your feedback is really appreciated.
Many thanks,
OpenFix
Amazing service
11 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
Great price
Great price. 5 star defacto rating
Very easy to set up
17 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
We moved from British Gas to Openfix
We moved from British Gas to Openfix, the engineer from Openfix went the extra mile, not only did he service the boiler l, he then went on to fully test the system and found a fault. British Gas never did that, they would service and walk away. The same engineer came to fit the expansion part and then he went around the house bleeding the radiators to ensure everything was fully working. Delighted with this diligent and thorough engineer.
14 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for the great feedback about our engineer. We’ll make sure that your kind words are passed on to them.
Many thanks,
OpenFix
I was very pleased with the customer…
I was very pleased with the customer service.
I wanted to join and was keen for a boiler service. The customer service representative called me and made sure I would be able to have my service earlier than the area month of August. I would highly recommend for the customer service.
15 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re so pleased to hear you had a positive experience with our team. Your feedback means a lot to us.
Many thanks,
OpenFix
Good customer service and not pushy.
Good customer service and not pushy.
Knowledgeable staff, and friendly wen setting upp neww policy
16 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for your kind words about our customer service. We’re delighted you were happy with the help you received.
Many thanks,
OpenFix
Antwoord van OpenFix
Thank you for the review! We've tried to contact you to explore your options as we offer plans with call out fees from £0 to £139. If you would like to explore these options please call us on 0330 043 0376 so we can move you to a plan that's better for you.
Many thanks,
OpenFix
Antwoord van OpenFix
We really appreciate your positive feedback. We’ll make sure your comments are shared with the team.
Many thanks,
OpenFix
It was a very good service no problems…
It was a very good service no problems if i had one problem that was lack of information about what time
15 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
We’re delighted to hear you were satisfied with the engineer who carried out your recent repair. We’re always striving to deliver a great service.
Many thanks,
OpenFix
Antwoord van OpenFix
We’re so pleased to hear you had a positive experience with our team. Your feedback means a lot to us.
Many thanks,
OpenFix
I have booked my yearly boiler service…
I have booked my yearly boiler service with ease. I got a call day before the booked appointment. Then another call from the engineer 30min the visit. Easy, reliable and quick. Defo worth the money
15 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
Thank you for your feedback. It’s great to know that everything went smoothly on your recent boiler service visit – just what we aim for!
Many thanks,
OpenFix
Ease to open
Ease to open. Also can open account for information regarding my plan and book service and engineer. Cost was also a deciding factor with inclusions.
14 september 2026
Antwoord van OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
Boiler service
Engineer arrived well within allocated time slot. Was friendly and professional. Very happy with the service provided.
15 september 2026
Review zonder uitnodiging
Antwoord van OpenFix
It’s wonderful to hear everything was sorted to your satisfaction. Thank you for choosing OpenFix!
Many thanks,
OpenFix
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