Optically Reviews 201

Had a little hi

Found it easy to get my glasses reglazed on the first time I used Optically

There's a good range on the website and the prices are very reasonable. When I had a question, it was answered promptly in person, very professionally. The glasses arrived within the timeframe promised ( dispatched in 1-3 days, but Australia Post takes at least 1 week to deliver these days in the same city) and the quality was better than expected considering the price. The lens was supplied perfectly to the prescription.
Feedback I would give for improvement: it's hard to gauge how big the glasses will look on your face, even though you can upload your photo, because there is no adjustment to size your photo to the scale of the glasses. Even the built-in photos have the glasses superimposed on them rather than photographed on a model. The dimensions of the glasses were given but it's difficult to judge exactly where the measurement points are taken. Consequently the glasses I received were a bit wide for my face, despite my best efforts to use the sizes provided to find the right size.

Well priced. However long times and minimal communication provided when reframing glasses.

Ordering is easy and picking up from the locked box is a great service too. The optometrist was really knowledgeable and helpful, with good advice and choices about lens colours and reading glasses. I wouldn't have had either without her help, and I'm very happy with both

I have order with 4 times already
Very satisfied
Great quality and awesome customer service

Good product, slight delay in delivering but I'm very pleased with quality and price.

I found the process of getting my subscription reading glasses to be as exactly as advertised. I was thrilled with the two pairs I had done. I also bought a lovely pair of sunnies that I wear most days.
The other day my brother sat on one of my pair of glasses, so I will be ordering a replacement pair very soon!! I highly recommend your products and service.

Love my glasses and the ability to work through all the options.
Great product, great price, great customer service and an easy-to-use website.

The styles were fashionable and the service and support very hood

Easy transaction from first getting in contact until receiving my glasses…quick delivery and excellent service my glasses were perfect and the prices are very reasonable wouldn’t buy my eyewear from any where else now

Truly the greatest. ESP being a very strong prescription. They were so clear and great focus for myself.

Good quality, timely and quickly done with great value for money.
I got my old frame reglazed with new glasses.
No new glass cover provided.
Cleaning cloth was average quality.
Recommend to print the cleaning cloth and new case with branding..
Thanks

Great price, fast shipping on in stock items

excellent quality at anexcellent price

Love your range of frames, and your tool for virtual trying on is a nice idea. Quality of both frames and lenses is very good, but unfortunately you can't substitute for trying them on in person.
The only thing you can do to overcome this issue is to reduce the price of reglazing. This seems unnecessarily expensive at the moment. Being able to provide your own frames solves this problem for everybody.

Quick response time and good accomodations made.

Great frames, great prices. Very convenient to not have to go to an optometrist and then go back to pick up the frames when ready!

Great selection and quality of glasses I received was great. Only downside was that it took a little longer to ship than expected and I didn’t receive any updates on the status of my order during this time.