Took forever to say they were coming, then they said they had been delivered at a time when my wife and I were home. Nothing had been delivered, I told them and they sent photos of a package on the... Toon meer
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Lees wat reviewers zeggen
Avoid. Purchased a pair of prescription glasses and didn't receive them. Chased and was then told that the frames had been damaged and I needed to select another (I see from other reviews I'm not th... Toon meer
The situation was quite urgent, Specsavers wait time was 2-4 weeks due to Covid delays, fortunately we came in contact of Supriya who helped us providing glasses exactly as per prescription just wit... Toon meer
Love your range of frames, and your tool for virtual trying on is a nice idea. Quality of both frames and lenses is very good, but unfortunately you can't substitute for trying them on in person. Th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.
Contactgegevens
Suite 5, Level 1, 100 New South Head Road, 2027, Edgecliff, Australië
- +61 0287 660 664
- support@optically.com.au
- optically.com.au
2,8
Gemiddeld
201 reviews
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great value
Great value, the frames and lenses were good quality and I saved several hundred dollars compared to a similar offering by our local retail optical discount store.
6 februari 2023
Review zonder uitnodiging
I recommend optically for…
I've been shopping with optically for about 7 years now. Always good quality and satisfactory service.
16 maart 2023
Review zonder uitnodiging
Amazing service
So helpful and prompt, amazing service. Really went the extra mile.
16 december 2022
Review zonder uitnodiging
It was an easy seamless transaction
It was an easy seamless transaction. Antique frames fitted with new lenses. Very happy with my glasses.
16 mei 2023
Review zonder uitnodiging
Great product for a reasonable price, great service too
Great product for a reasonable price. They're one of the only places that could make my girl's prescription online. Package didn't arrive initially, but they sorted it asap. Great customer service!
22 maart 2023
Review zonder uitnodiging
Great website and great glasses, but...
The whole website was easy to use and set up and the support team were quite friendly and are able to solve any issues I had. I really enjoyed the glasses that I have and I would buy from them next time. :)
However, one suggestion I would make would be to have pricing available on their website for shaving down the lenses for those with higher degrees as paying through the support or admin staff was really arduous and paypal was not working for me for some reason.
20 december 2022
Review zonder uitnodiging
Excellent product. Shocking courier service.
Shocking courier company. Order misplaced/lost causing great delay. Eventually tracked down. Vision not clear with new lenses. Optically replaced them with new lenses. Perfect vision. Despite serious delay, I'm very satisfied with their service.
10 februari 2023
Review zonder uitnodiging
I liked the range of glasses and the…
I liked the range of glasses and the competitive pricing.
18 januari 2023
Review zonder uitnodiging
glasses fit comfortable focus in the…
glasses fit comfortable focus in the centre and are light causing no issues on my nose. service was prompt and delivered in perfect condition Not sure about the date of service.
16 mei 2022
Review zonder uitnodiging
Great service
1 september 2022
Review zonder uitnodiging
Value plus
Great value for money, annoying having to click through all the upsells but not difficult to do
15 mei 2023
Review zonder uitnodiging
Comfortable frame
Comfortable frame, great clarity on lens. I'll buy again when I need to update
3 mei 2023
Review zonder uitnodiging
Professional, friendly and great value
Excellent personalised and tailored service. Professional, friendly and great value
16 mei 2022
Review zonder uitnodiging
Good quality
Good quality good price delivery took a bit long but other then that is fine
20 april 2023
Review zonder uitnodiging
Renewed my favourite frames
Seriously easy process which allowed me to update the scratched lenses on my fav frames. Postage wasn't quite fast as I expected, which was probably more down to Aus Post and not optically.
9 oktober 2022
Review zonder uitnodiging
Loved the glasses
Loved the glasses. Loved the colour. Good work. Ordering some more.
16 maart 2023
Review zonder uitnodiging
Fantastic service
Fantastic service, very helpful and prompt. Product quality is far superior than what I got from OPSM at literally half the price. Will be using again.
16 maart 2023
Review zonder uitnodiging
The glasses were reasonably priced and…
The glasses were reasonably priced and support was solid.Provided info I required and glasses were good.
29 juli 2022
Review zonder uitnodiging
Awesome glasses
Awesome glasses, so stylish and different. Good customer service and I will continue to use rhem!
16 juni 2022
Review zonder uitnodiging
Great service and great end product.
Great service and great end product.
I love my glasses.
16 mei 2022
Review zonder uitnodiging
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