We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Cuff is difficult to get bottom onto urethra each time. Cuff is much better than any clamp. Can be worn through out the day. I have medium size with large being shipped. At 4 inches circumference... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered and was shipped right away, received in a couple of days, very quick. Does the job it’s meant to do, however it does feel a little pinchy after extended hours of wearing it, but it is a natur... Toon meer

Beoordeeld met 5 van de 5 sterren

It was bought for my dad who had prostate cancer surgery which left him urinary incontinence. He used to use clunky clamp which is the best one available in Chinese market. I bought Pacey cuff in the... Toon meer

Beoordeeld met 1 van de 5 sterren

I FOLLOWED PROCEDURE AND STILL NO REFUND. CON: The purpose of any incontinence device should be to successfully obstruct the male urethra, allow normal blood flow and be functional. In two... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Get back to business, travel, sports and your life by ordering a Pacey Cuff Ultra today! No more leaks. No more adult diapers. Continence with Confidence.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

After three months still difficult to…

After three months still difficult to get sleeve and cuff adjusted to stop leaks without pinching or irritation. Once it is adjusted correctly it great.

24 juli 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Sir,

Maybe can I help? Can you confirm you got the correct size by double checking your circumference measurement? Next is ensuring you're adjusting the bottom (small numbers) along the strap not just the top (big numbers). Have you seen the videos on our website?

Can you give me a call and maybe we can talk about it, I'm happy to help if I can. 877 377 2239. Leave a message if you dont get through and we'll call you right back!

Have a good day,
Dylon

Beoordeeld met 5 van de 5 sterren

Great help for incontinence!

My PT for penile and incontinence rehab after robotic prostate cancer surgery recommended the Pacey Cuff for an upcoming trip to Europe just in case I still wasn't continent by then. I have worn it many times in rehab during bad days for hours at a time and when placed correctly, it's comfortable and keeps me dry.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Pacey Cuff works great...

The Pacey Cuff works as it is suppose to. Just make sure you get the right size. Do not have to worry about leaks when using correctly. Does not stop blood flow and is not really noticeable. Would recommend to any one looking to stop annoying leaks.

20 juni 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Pacey Cuff is number one !

Pacey Cuff is the number one urethral control device on the market. I use mine all day except for when going to bed then I use another clamp type device by another maker which I find holds better if you toss and turn at night. The only complaint I have is that lately the strap that goes through the buckle begins to separate into the two layers it is made from making it difficult to insert through the buckle slot. This seems to happen more when the device and strap get wet either from sweat or washing.

29 april 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Colbourne,

Glad to hear the device is working well for you! If it's not holding together well, can you give us a call @ 877 377 2239 or send an email to info@paceycuff.com with a photo and we can discuss? It's quite rare that we have a manufacturing issue and I'm hoping to learn / help get it fixed for you if there is an issue!

Have a great day and thanks,
Dylon

Beoordeeld met 3 van de 5 sterren

For a senior citizen with not perfect…

For a senior citizen with not perfect eyesight, black on black is not good. Also it seems that it could work better than it does.

1 mei 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Sorry to hear the Cuff isnt working well for you, would you like some help? Sometimes there are useful tips that can get it working better for you.

In case you havent seen them you might find oue videos on our website or YouTube helpful for adjusting or application issues. Additionally, our excellent customer support team at info@paceycuff.com or 1-877-377-2239 can provide further assistance. Feel free to reach out!

Beoordeeld met 4 van de 5 sterren

I’m just learning how to use this…

I’m just learning how to use this product. I feel that I’m starting to understand the adjustments and my leakage is better. It will be a week or two till I could give a true evaluation

20 maart 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Great news, Mr. Klink. Be sure to reach out if you have any questions or feedback and thanks!

Beoordeeld met 3 van de 5 sterren

I am not circumcised

I am not circumcised. And wearing the pacey cuff caused the tip of the foreskin to swell which seemed a bit disturbing. Getting it to the right level of tightness with somewhat painful. Although after wearing it for a while that pain is dissipates. Or you become unaware of it

23 februari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Melngailis,
Thanks for the call yesterday, I think with the adjustment tips we talked about you should be able to get better results.

The Cuff does take a bit of getting used to in the beginning and certainly practicing with it around the house and getting the bottom / top settings that are just right for you takes a week or so.

If it's painful definitely give yourself a rest before trying again, make sure to check with your doctor if you're concerned about it as well.

Let me know if you need anymore help,

Dylon

Beoordeeld met 3 van de 5 sterren

It took approximately 3 weeks to get to…

It took approximately 3 weeks to get to my house .

19 februari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello, I'm sorry to hear it didnt arrive when you expected it to. I have an order date of February 19th and USPS say they delivered it on Feb 27th. Did they not deliver it the day they reported doing so?

Please give us a call @ 877 377 2239 or email info@paceycuff.com if you'd like some support.

Beoordeeld met 3 van de 5 sterren

The Pacey Cuff may be okay but still…

The Pacey Cuff may be okay but still being evaluated. I'm initially inclined to consider it a situational option for convenience and not an ongoing all the time solution. The impact of substantial ongoing pressure on the urethra is a bit concerning. The Pacey Cuff sizing guidance is a bit confusing as well. Being on the border between large and medium, I am not particularly happy having gone with medium and would now prefer large. There is no refund so if I want a large I have to buy a 2nd. Buying a 2nd one is okay and probably a good idea but I don't know if the large will be preferable to the medium. Overall, I am not either dissatisfied or satisfied.

19 februari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Sir,

Hopefully I can help? Call me 877 377 2239 if you need clarification on the following :)
Our size chart recommends getting the Larger size if you are on the cusp between 2 sizes. Sorry if that isnt more clearly indicated. Can you tell me where you saw instructions to go with the smaller size? It's rare to find this legacy instruction difference, we changed it a few years back.

We have a 30 day refund policy, but usually the size or adjusting the bottom (small numbers, not the large ones on the top) are the things needing attention.

The sizes overlap - the Medium will go all the way to 4.5 and the large down to 3.5.

We have a size exchange policy where if you've followed our instructions and cant get it working we'll cover the cost. If you've not then we charge a shipping and handling fee which is well under half of the total price.

Talk more soon,

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer