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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Cuff is difficult to get bottom onto urethra each time. Cuff is much better than any clamp. Can be worn through out the day. I have medium size with large being shipped. At 4 inches circumference... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered and was shipped right away, received in a couple of days, very quick. Does the job it’s meant to do, however it does feel a little pinchy after extended hours of wearing it, but it is a natur... Toon meer

Beoordeeld met 5 van de 5 sterren

It was bought for my dad who had prostate cancer surgery which left him urinary incontinence. He used to use clunky clamp which is the best one available in Chinese market. I bought Pacey cuff in the... Toon meer

Beoordeeld met 1 van de 5 sterren

I FOLLOWED PROCEDURE AND STILL NO REFUND. CON: The purpose of any incontinence device should be to successfully obstruct the male urethra, allow normal blood flow and be functional. In two... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Get back to business, travel, sports and your life by ordering a Pacey Cuff Ultra today! No more leaks. No more adult diapers. Continence with Confidence.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 3 van de 5 sterren

Pact cuff too hard to use

Pact cuff too hard to use. Takes too much time to take it off, urinate and re/apply. Also at its tightest level I still have to use at least three pads/day. Every time I sit down I can feel it squirt.

19 februari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Hall,

Sorry to hear the Cuff isnt working well for you, perhaps give me a call and I can double check your size and offer some help? Reach out at either info@paceycuff.com or 1-877-377-2239 for further assistance.

Beoordeeld met 2 van de 5 sterren

Cuff still pinches & is uncomfortable…

Cuff still pinches & is uncomfortable to wear after several hours.

19 februari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Seibert,

Sorry to hear the Cuff isnt working well for you, you've been a customer for quite a while is it a new or old issue, do you think?

In case you havent seen them you might find our helpful videos on our website or YouTube beneficial in addressing adjustment or application issues. Additionally, our excellent customer support team at info@paceycuff.com or 1-877-377-2239 can provide further assistance. Feel free to reach out to them for personalized help.

Beoordeeld met 5 van de 5 sterren

Customer Service was extremely helpful…

Customer Service was extremely helpful and empathetic. All my questions were answered during my calls completely and at times provided additional information permitting me to address new issues as I increased my activity. I now am extremely comfortable using the cuff. The cuff has been extremely helpful and I would recommend it over the “clamp”.

24 januari 2024
Beoordeeld met 2 van de 5 sterren

Not Worth The Money

Build nice, the bottom rib is not wide enough. You will need to precisely position on the urethra.When you are getting up and down and moving about the rib will move off the urethra and you will leak. I bought a cheaper unit with full rib of clamp. Working fine for me. I would not buy this product or recommend it to anyone.

29 januari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Trent,

Sorry to hear you've experienced difficulties with the cuff. Would you like some help with perhaps sizing or adjustment ideas? Small changes can significantly improve the device's performance, such as finding the best positioning that works for you.

The bottom is a critical adjustment, moving it along the strap according to the small numbers to make the device smaller overall and a bit tighter might be the trick.

You might find our helpful videos on our website or YouTube beneficial in addressing these issues. Additionally, our excellent customer support team at info@paceycuff.com or 1-877-377-2239 can provide further assistance. Feel free to reach out to them for personalized help.

Beoordeeld met 3 van de 5 sterren

Good design but poor results

I liked the design and concept for ending incontinence but it didn’t perform for me. The sleeve rather than reducing irritation caused some mild pain. I could never get the device tight enough. I first tried the large and then the medium. I was then told to find the urethra and with pressure the leaking would be resolved. This never happened for me.

19 januari 2024
Beoordeeld met 3 van de 5 sterren

I bought a large version before and I…

I bought a large version before and I found that it was too big even though I followed the instructions on measurements. I have to tighten the collar to almost 4 but still experienced leaks. So I bought the medium this time. Even the power strip is just covering the shaft I still have to tighten the collar to more than 3. And I experienced pinching. It is slightly better than the large version but still leaks especially when sitting or standing up. Maybe a small version would be better. Is it possible to exchange for a smaller version?

2 januari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. King,

Sorry to hear you've experienced difficulties with the cuff. Would you like some assistance with sizing or adjustment tips? Sometimes, a few adjustments can significantly improve the device's performance, such as finding the right positioning or making slight adjustments along the strap.

The bottom is a critical adjustment, moving it along the strap according to the small numbers to make the device smaller overall might be the trick.

You might find our helpful videos on our website or YouTube beneficial in addressing these issues. Additionally, our excellent customer support team at info@paceycuff.com or 1-877-377-2239 can provide further assistance. Feel free to reach out to them for personalized help.

Beoordeeld met 5 van de 5 sterren

Not sure about the longevity yet but…

Not sure about the longevity yet but new it works better than other devices I have tried. Clamps like Cunningham cannot be left in place for more than 1.5 hours without causing discomfort but once a person understands the Pacey Cuff it can be left on all day when I’m active and released every 1.5 - 2 hours for as long as it takes to empty the bladder.

8 januari 2024
Beoordeeld met 1 van de 5 sterren

I called and left a message with my…

I called and left a message with my problem two weeks ago and I have heard nothing from you, so I am going back to my Cunningham clamp. 850-685 -6485

8 januari 2024
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Tolbert, when a message is left we always return calls. Apologies if yours somehow got missed, that is not usually the case. Will call and help you now.

Beoordeeld met 1 van de 5 sterren

I thought it would be more comfortable…

I thought it would be more comfortable than the Cunningham clip I have. It is not. I want to return it. I followed directions and sent an e-mail for a return label, it was returned to me saying no longer in use. Frustrating!

21 december 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. W., Sorry for the trouble with the Cuff, could you give me a call at 877 377 2239 so I can help you with a few adjustment tips and confirmation that you got the correct size? After that I will process your return without further trouble. The auto-responding email asks for a call to customer service if needed as well. The call and information gathered is quite important for our record handling, and in many cases the help is what is needed more than the return itself - just hoping to help if I can. Thanks and have a good day.

Beoordeeld met 5 van de 5 sterren

Effective and comfortable

I’ve been using this product for some time now. I am incontinent because of prostate surgery. I never regained my continence after surgery. I’ve used other products, but none are as effective or as comfortable as the Pacey Cuff. If you have an incontinence problem I would highly recommend it over other products.

8 december 2023
Beoordeeld met 3 van de 5 sterren

Needed medium

Needed medium, ordered large, per specifications. Need time to experiment.

28 november 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello, Mr. Shoemaker,

I'm sorry to hear you've experienced difficulties with the cuff. Would you like some assistance with sizing or adjustment tips? Sometimes, a few adjustments can significantly improve the device's performance, such as finding the right positioning or making slight adjustments along the strap.

You might find our helpful videos on our website or YouTube beneficial in addressing these issues. Additionally, our excellent customer support team at info@paceycuff.com or 1-877-377-2239 can provide further assistance. Feel free to reach out to them for personalized help.

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