870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Toon meer
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Lees wat reviewers zeggen
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Toon meer
Bedrijf heeft geantwoord
I’m afraid we bought a shed which wasn’t particularly sound. When I complained about it and sent them some pictures of the damage to be fair they sent me a refund. Honestly can ask more than that. Ver... Toon meer
I bought 2 outdoor storage containers in April last year. They were a good price and seemed fairly robust. Alas, despite having had very limited use, the locking mechanism on both has come apart -... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Contactgegevens
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Verenigd Koninkrijk
- support@packeddirect.com
- packeddirect.com
4,0
Goed
630 reviews
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I like your product
I like your product. The packaging and customer services are excellent
20 mei 2025
Good communications
Good communications, prompt delivery, product a bit flimsy but easy to assemble and suitable for the purpose I needed it for.
18 mei 2025
Just what I was looking for thanks
18 mei 2025
Excellent customer service
Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.
29 mei 2025
Review zonder uitnodiging
This company is impossible to contact
This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….
1 april 2025
Review zonder uitnodiging
Awful
Ordered a bag for my sons birthday, delivery due 17 may, tracking said out for delivery with yodel all day 17 may until approx 9:30 pm when it changed to delivery 21 may.
17 mei 2025
Review zonder uitnodiging
Sceptical
Firstly, please don't use yodel. They ended up delivering a week late, with no notice, having failed to make one scheduled delivery.
Having put it together yesterday, I am sceptical of the weatherproofness as the lid doesn't seal with the body of the box. It just loosely rests on it with obvious areas where the lid is not even touching the box, causing a gap where water will ingress.
20 april 2025
Shocking don’t answer phone or emails…
Shocking don’t answer phone or emails no customer service please cease asking me for reviews Rubbish company
18 april 2025
very good thank you ...
18 april 2025
Delivered to wrong place!
Production is ok, but was delivered to wrong property, only by chance driving around did I find the package. Not good enough when I gave delivery people what3words.
18 april 2025
Good communication throughout the order…
Good communication throughout the order & delivery process
17 april 2025
Missing Items- Out Dated Marketing…
Missing Items- Out Dated Marketing Video 15/5/23 - Slow Refunding 100% of moneys back … Had issues 2 missing items, one of which is no longer included in the Kayak package other item re-sent was something totally different
Making my 2 Seater #Kayak
#defective #PackedDirect… #AquaSprit #2SeaterKayak
There current Marketing Video Showing Package contents is 2yrs out of dated on product sold dispatched.
They don’t answer or make 📞 calls… wasted 10 days with numerous emails.
@AquaSpirit @PackedDirect @USBInternational
17 april 2025
Review zonder uitnodiging
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
The worst customer service I’ve ever experienced, you can not get through to them through email or phone now I’m stuck with a faulty exercise bike and can’t get a refund!
23 april 2025
Review zonder uitnodiging
Bought a shopping trolley from this…
Bought a shopping trolley from this site a couple of days ago. Easy transaction, quick delivery, good product. Will use again 😊
15 april 2025
Review zonder uitnodiging
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