An honest description of the product which I found to be 100% accurate.The Pacsafe product was well made with top clase zips providing all the security I need.The instructions were simple to understan... Toon meer
Bedrijf heeft geantwoord
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Super Company, great products and great service backed real people who know how to treat their customers well and keep them. Can’t recommend them highly enough. Regarding the product I genuinely feel... Toon meer
Bedrijf heeft geantwoord
The customer service help is first class. Bought wrong size backpack returned and bought larger one. Help with sending wrong item back and refund was speedy
Bedrijf heeft geantwoord
Our recent purchase never arrived due to poor delivery service from Royal Mail (that's another story). However, Laura in Customer Care was amazing and ensured that an investigation took place and tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contactgegevens
Verenigd Koninkrijk
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,8
Uitstekend
852 reviews
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Hands down the best backpack ever!
Hands down the best backpack ever!
Just the right size with great security features..
8 september 2026
Antwoord van Pacsafe UK
Thats great to hear, thanks for the review, yes the Pacsafe V26L is a great all round back pack with great security features. It's been a hit with many of our customers. We hope it serves you well for many years to come.
Kind regards
The Pacsafe Team
Great choice of bags
Great choice of bags, and range of features. Combined with prompt delivery the bag arrived and has met all my expectations. Will look forward to using on daily basis as well as for travel
17 september 2026
Antwoord van Pacsafe UK
Thank you for your review. We are delighted that your Go Anti-Theft Crossbody arrived promptly and has met all your expectations. It’s a great choice for both everyday use and travelling, and we hope you enjoy using it for many adventures to come!
Kind regards
The Pacsafe Team
Comfortable, Practical and Good Safety features
The item is comfortable, good quality and its safety features are actually impressive. I have used it on holiday already and it made my holiday that little bit easier as I was able to carry around essentials (sunglasses, wallet, keys, power banks and mobile and other small items) with the assurance it would not be easily cut or "yanked" from my person! The safety clip feature ensures that it does not unclip! and the safety feature of the zips being extra locked and not easily pulled is great too.
3 september 2026
Antwoord van Pacsafe UK
Thank you for your detailed review We are delighted that your Go Anti-Theft Sling Pack was comfortable and easy to use on holiday. It’s great to hear that the cut-resistant materials, secure strap clip and locking zips gave you extra reassurance while carrying your essentials. We hope it accompanies you on many more enjoyable and secure trips!
Kind regards
The Pacsafe Team
Antwoord van Pacsafe UK
We’re so pleased you’re happy with the quality of your Pacsafe products. Thank you for taking the time to leave us such a lovely review!
Kind regards,
The Pacsafe Team
Very happy with the bag
Very happy with the bag - fast delivery and great product, can only recommend!
16 september 2026
Antwoord van Pacsafe UK
It’s great to hear that your bag arrived quickly and that you’re so happy with it. Thank you for your recommendation, we really appreciate it!
Kind regards,
The Pacsafe Team
Delivered quickly
Delivered quickly. Fantastic product. Well manufactured. Very good company to deal with.
9 september 2026
Antwoord van Pacsafe UK
We’re delighted that your order arrived quickly and that you’re impressed with the quality and workmanship of your Pacsafe product. Lovely to hear that you had such a positive experience shopping with us. Thank you!
Kind regards,
The Pacsafe Team
Reliable products which do the job.
I've had and still use a number of Pacsafe products over the years. As ever, pacsafe has produced a well- designed secure cross-body bag. I particularly like the slahproof strap & exomesh. The mint colour is a cheerful addition to my bag collection too.
3 september 2026
Antwoord van Pacsafe UK
It means a great deal to know that you’ve been choosing and enjoying Pacsafe products for so many years. We’re delighted that the design and security features of your new crossbody bag have lived up to expectations and the mint colour is certainly a cheerful choice! We hope it becomes another well-used favourite in your collection.
Kind regards,
The Pacsafe Team
PACSAFE products are normally brilliant…
PACSAFE products are normally brilliant and the service is excellent. This micro cross body bag is made for kids. The strap is so small it would only fit a young child. Indo not recommened this for Adults.
9 september 2026
Antwoord van Pacsafe UK
We are sorry the Micro Crossbody didn’t provide the fit you expected. Although it is designed as a compact adult bag, we completely understand that the strap length will not suit everyone, and we appreciate you bringing this to our attention.
Please contact our customer care team customercare@pacsafe.co.uk if you haven’t already, and we’ll be happy to check the strap adjustment to make sure it is correct.
Kind regards,
The Pacsafe Team
A bag made with a number of features to keep pick pockets out of reach
Web site was easy to navigate, lots of choices. Quick to deliver.
Please make the zip more durable, this is the only let down. Pacsafe bags are really very good for travelling or daily usage,
We have been using Pacsafe bags nearly 15 years, the zip always break first.
8 september 2026
Antwoord van Pacsafe UK
Thanks for choosing Pacsafe for nearly 15 years, your continued support genuinely means a great deal to us. We’re pleased you found the website easy to use and your order arrived quickly.
We’re sorry to hear that the zips have been the first part to fail on your bags. This is valuable feedback and something we will pass directly to our product team. If the zip on your current bag is causing a problem, please contact us at customercare@pacsafe.co.uk so we can look into it for you.
Kind regards,
The Pacsafe Team
Very please and feeling very safe using…
Very please and feeling very safe using Pacsafe gears and products!
8 september 2026
Antwoord van Pacsafe UK
We are delighted that your Pacsafe products help you feel safer and more confident while you’re out and about. Thank you for sharing your experience with us!
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
We’re pleased your order arrived quickly and that the product is just right for your travels. Thank you for taking the time to leave us a review, and we hope you enjoy your next trip!
Kind regards,
The Pacsafe Team
The bag is exactly what I wanted
The bag is exactly what I wanted. It looks great and the security functions are brilliant
14 september 2026
Antwoord van Pacsafe UK
Wonderful to hear that your new bag is exactly what you were looking for. We are delighted you love both its appearance and security features, and hope you enjoy using it on many future adventures! Thank you for your review.
Kind regards,
The Pacsafe Team
My bag came on time
My bag came on time. Great quality product which gave confidence when out and about on our holiday.
7 september 2026
Antwoord van Pacsafe UK
Great to hear that your bag arrived on time and gave you extra confidence while out and about on holiday. We hope you enjoyed your travels and continue to get plenty of use from your new Pacsafe bag!
Kind regards,
The Pacsafe Team
product good service good
7 september 2026
Antwoord van Pacsafe UK
We are delighted that you’re pleased with both your Pacsafe product and the service you received. Thank you for taking the time to leave us a review!
Kind regards,
The Pacsafe Team
Pacsafe Anti-theft bags, highly recommend.
Our family have bought 8 bags of various kinds over the years from rucksacks to handbags. We find the bags great for their anti-theft construction and durability. There’s a bag for every occasion, whether going out for the night, going about town or going backpacking. The delivery was within 4 days on my latest purchase, the quality is sturdy. I would recommend these products to my friends.
4 september 2026
Antwoord van Pacsafe UK
Eight Pacsafe bags, wow, that’s quite a collection! It means so much to know that your family has continued to choose us over the years, from handbags to rucksacks.
We’re delighted that you value the security, durability and versatility of our products. Thank you for your continued support and for recommending Pacsafe to your friends, it is truly appreciated.
Kind regards,
The Pacsafe Team
Great company with exceptional…
Great company with exceptional products. Would highly recommend. Also fantastic customer service team.
11 september 2026
Antwoord van Pacsafe UK
What a lovely review, thank you so much. We are super happy that you are so pleased with both our products and the service you received from our team. Your recommendation genuinely means a great deal to us, thank you.
Kind regards,
The Pacsafe Team
This bag got the best reviews so I…
This bag got the best reviews so I ordered it. Came extremely quickly and I’m confident that my belongings will be much safer when I travel to Europe.
Beautiful quality and colour and fits great.
11 september 2026
Antwoord van Pacsafe UK
It is lovely to hear that the reviews helped you choose your bag and that it arrived so quickly. We are delighted you’re pleased with the quality, colour and fit, and hope it gives you plenty of extra confidence and peace of mind while travelling around Europe. Have a wonderful trip, safe travels!
Kind regards,
The Pacsafe Team
Fast delivery
Fast delivery. I got my parcel in 2 days as said and the bag is comfy to wear
10 september 2026
Antwoord van Pacsafe UK
Great to hear that your bag arrived within two days and that you find it comfortable to wear. Thank you for choosing Pacsafe, and we hope you enjoy using it!
Kind regards,
The Pacsafe Team
Excellent quality bag with gr8 safety…
Excellent quality bag with gr8 safety features. 10/10
25 juni 2026
Antwoord van Pacsafe UK
A 10/10 is wonderful to receive! We’re delighted that you’re impressed with the quality of your bag and its security features. Thank you for choosing Pacsafe.
Kind regards,
The Pacsafe Team
A wonderful shopping experience
The item was dispatched promptly after purchase and arrived in mint condition.
It would be even better if there were more colour options available for discounted items.
9 september 2026
Antwoord van Pacsafe UK
t’s great to hear that your order was dispatched promptly and arrived in perfect condition. We appreciate your comments about offering more colour choices on discounted items; sale availability can vary depending on the remaining stock, but we will certainly take your feedback on board.
Kind regards,
The Pacsafe Team
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