An honest description of the product which I found to be 100% accurate.The Pacsafe product was well made with top clase zips providing all the security I need.The instructions were simple to understan... Toon meer
Bedrijf heeft geantwoord
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Super Company, great products and great service backed real people who know how to treat their customers well and keep them. Can’t recommend them highly enough. Regarding the product I genuinely feel... Toon meer
Bedrijf heeft geantwoord
The customer service help is first class. Bought wrong size backpack returned and bought larger one. Help with sending wrong item back and refund was speedy
Bedrijf heeft geantwoord
Our recent purchase never arrived due to poor delivery service from Royal Mail (that's another story). However, Laura in Customer Care was amazing and ensured that an investigation took place and tha... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contactgegevens
Verenigd Koninkrijk
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,8
Uitstekend
852 reviews
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Lovely bag very happy with it
Lovely bag very happy with it. Delivery was amazing. Thank you.
Mary Rose
7 september 2026
Antwoord van Pacsafe UK
So pleased to hear this, Mary Rose. It’s wonderful that you love your new bag and were impressed by the delivery. We hope you enjoy using it.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
Brilliant to hear the bag is just what you needed. We hope you enjoy using it!
Kind regards,
The Pacsafe Team
First class product
I had researched anti theft bags for a while as we are staying in a tourist hotspot. I liked the reviews which were really helpful.
The whole process of ordering and receiving our order was very good. The items arrived very quickly and in good condition. We ordered a cross body in black and a cross body handbag style (in the sale in blush pink ). My daughter was thrilled with hers and has already used it.
The quality of the bags is very good. Plenty of space to include a small water bottle. The security on the bags is the best I've seen. I especially like the carabinor at the base of the strap which tightens up so no one can unclip it while in use. This can be unclipped to tie around a table or chair and tightens up to keep it safe. The RFID is a large pocket. The zips clip into specially designed clip which stop pickpockets from easily gaining access. It does take a little practice to get into the bags but that is the point.
Overall an excellent product I would definitely recommend.
Thank you
7 september 2026
Antwoord van Pacsafe UK
This was wonderful to read, thank you for taking the time to share such a detailed review. We’re especially pleased that your daughter was thrilled with her blush-pink bag and has already started using it!
It’s great to hear how highly you rate the quality, capacity and security features. The lockable strap is particularly useful for securing the bag around a table or chair, while the zipper clips are deliberately designed to take a little more time to open. As you rightly said, that is exactly the point.
We hope both bags give you extra confidence and peace of mind while visiting the tourist hotspot. Your recommendation is sincerely appreciated.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
Fantastic to hear that you love it! We’re delighted you’re impressed with both the thoughtful design and the quality.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
Thank you for your review! We’re delighted that you found the ordering process straightforward and the delivery tracking helpful.
Kind regards,
The Pacsafe Team
All my cross body bag are Pacsafe and I…
All my cross body bag are Pacsafe and I feel ssfe travelling using it
6 september 2026
Antwoord van Pacsafe UK
Thank you for your lovely review and for your continued loyalty to Pacsafe! We’re delighted that our crossbody bags help you feel safe and confident while travelling.
Kind regards,
The Pacsafe Team
Great products and service
I really enjoy pacsafe products - the quality, features, materials they use. The service is great as well - fast delivery, well packaged, updates throughout the process until it is delivered. Overall it has been a very positive experience as a first time buyer and looking forward to shopping here again.
4 september 2026
Antwoord van Pacsafe UK
Thank you for such a wonderful and detailed review! We’re delighted that your first experience with Pacsafe has been so positive and that you’re pleased with the quality, materials, security features and service you received.
We really appreciate your support and look forward to welcoming you back again soon!
Kind regards,
The Pacsafe Team
Accurate description
Prompt delivery. Goods as described they didn't disappoint. Excellent service all round
4 september 2026
Antwoord van Pacsafe UK
Thank you for your excellent review! We’re delighted that your order arrived promptly, the products lived up to your expectations and you received great service throughout.
Kind regards,
The Pacsafe Team
It’s a perfect size
It’s a perfect size, practical, easy to use. And stylish as well.
4 september 2026
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re delighted that you find your Pacsafe product the perfect size, practical, easy to use and stylish too.
Kind regards,
The Pacsafe Team
Brilliant
Brilliant, so quick with deliver. Love the bag and will be taking it on holiday. Will certainly recommend and be back for more.
4 september 2026
Antwoord van Pacsafe UK
Thank you for your brilliant review! We’re delighted that your bag arrived so quickly and that you love it. We hope it serves you well on your holiday, and we really appreciate your recommendation. We look forward to welcoming you back!
Kind regards,
The Pacsafe Team
Prompt delivery of a very good product
Prompt delivery of a very good product. Love it!
1 september 2026
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re delighted that your order arrived promptly and that you love your new Pacsafe product.
Kind regards,
The Pacsafe Team
I bought for a trip around europe that…
I bought for a trip around europe that I will be doing. Wish it is a little bigger. The idea with the zip not sure how safe it will be. Maybe I am over thinking it. Other then that I can't say much until I use it.
1 september 2026
Antwoord van Pacsafe UK
Thank you for your feedback. The Micro Sling is intentionally designed to be compact and lightweight, keeping essentials such as your phone, cards and passport close to you while travelling. We appreciate that a little more space may suit some customers better.
The secure zipper system is designed to make the compartment more difficult for an opportunistic thief to open unnoticed. It may feel unfamiliar initially, but it should become quick and easy to use with a little practice.
We hope it serves you well during your trip around Europe!
Kind regards,
The Pacsafe Team
Half price sale was the incentive to…
Half price sale was the incentive to buy, but a very good product that looks great and hopefully is as secure as advertised.
1 september 2026
Antwoord van Pacsafe UK
Thank you for your review! We’re delighted that our half-price sale encouraged you to try Pacsafe and that you’re pleased with the quality and appearance of your purchase. We hope its built-in security features give you extra peace of mind whenever you use it.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
Thank you for your review! We’re delighted that you’re pleased with the quality and security features of your Pacsafe product.
Kind regards,
The Pacsafe Team
A very high standard of service…
A very high standard of service throughout. Easily ordered products, very efficiently dispatched and packaged.
24 augustus 2026
Antwoord van Pacsafe UK
Thank you for your wonderful review! We’re delighted that you found ordering easy and received a high standard of service throughout, including the efficient dispatch and packaging of your products.
Kind regards,
The Pacsafe Team
Good quality bag
Good quality bag. As described. Very happy.
There was an issue with delivery but I sorted with local postman. Nothing to do with Pacsafe. They sent emails straight away once I got in touch. Very fast turnaround, I could not believe how quickly they sent the parcel !
Would recommend and definitely use again.
21 augustus 2026
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re delighted you’re happy with your bag and our speedy despatch and communication. We’re sorry there was a delivery hiccup, but pleased you managed to resolve it with your local postman. Your recommendation means a lot, and we look forward to welcoming you back!
Kind regards,
The Pacsafe Team
saddle crossbag love it
I ordered the saddle crossbag and just came back from Italy.
Absolutely felt so safe using the bag and would def recommend.
Only thing I would love to see added would be a pouch at the back to pop phone in, I wore phone attached to lanyard and if not wearing pockets it would of been perfect to use the bag to hold the phone so it would be easy to lift for photos
31 augustus 2026
Review zonder uitnodiging
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re delighted your saddle crossbody gave you peace of mind during your trip to Italy. We also appreciate your suggestion for a rear phone pocket, easy access for taking photos would certainly be handy. Thank you for recommending Pacsafe!
Kind regards,
The Pacsafe Team
Not used the hip bag yet but seems well…
Not used the hip bag yet but seems well made but expensive
19 augustus 2026
Antwoord van Pacsafe UK
Thank you for your review. We’re pleased you’re impressed with the quality of your hip bag. We use premium materials and carefully designed anti-theft features to help protect your valuables and personal information. These specialist materials and security features contribute to the price. We hope you enjoy the added peace of mind when you start using it.
Kind regards,
The Pacsafe Team
Will take getting used too!
The Pacsafe® V Anti-Theft Hip Pack - Slate is a well designed bag works as a chest or waist type bag. There is a lot of choice so in a way it's hard to choose the right one. I think I got it about right, locking mechanism is well designed but does take some getting used too. Padding good for protecting anything delicate as well. I chose non-black so I would actually se it more easily against my other luggage items. My small gripe is the belt is adjustable to a very long waist line if needed so if you are an average size, 34" in my case there is a lot of excess belt double wrapped which makes the waistband overly stiff. I might cut it down.
17 augustus 2026
Antwoord van Pacsafe UK
Thank you for your detailed review! We’re pleased you found the Pacsafe V Hip Pack versatile, protective and well designed, and that the Slate colour makes it easier to identify among your luggage.
We appreciate your feedback regarding the excess strap length. We would advise against cutting it, as this may cause fraying or affect its construction. Thank you again, and we hope the bag serves you well on your travels.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
Thank you for your review! We’re delighted you love your Pacsafe product and that it was exactly as advertised.
Kind regards,
The Pacsafe Team
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