An honest description of the product which I found to be 100% accurate.The Pacsafe product was well made with top clase zips providing all the security I need.The instructions were simple to understan... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Super Company, great products and great service backed real people who know how to treat their customers well and keep them. Can’t recommend them highly enough. Regarding the product I genuinely feel... Toon meer
Bedrijf heeft geantwoord
Quality and design great, sadly the capacity wasn't as much as I'd anticipated- I'd read the measurements before purchase but when I saw it up close it was too small for the use I'd intended. So I hav... Toon meer
Bedrijf heeft geantwoord
Our recent purchase never arrived due to poor delivery service from Royal Mail (that's another story). However, Laura in Customer Care was amazing and ensured that an investigation took place and tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contactgegevens
Verenigd Koninkrijk
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,7
Uitstekend
853 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I spent a lot of time researching and…
I spent a lot of time researching and pacsafe gave clear descriptions of their products and having received my bag it matches those descriptions. I am very please with the size and quality of workmanship and the finish.
13 augustus 2026
Antwoord van Pacsafe UK
We’re delighted that the clear product information helped with your research and that your bag matched your expectations when it arrived. It’s wonderful to hear that you’re so pleased with its size, workmanship and finish. We hope you enjoy using it for many years to come!
Excellent service as I don't order…
Excellent service as I don't order online much. The process was seamless and I love the product.
14 augustus 2026
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re delighted that you found the ordering process straightforward and received excellent service, especially as you don’t often shop online. It’s also wonderful to hear how pleased you are with your new Pacsafe product. We hope you enjoy using it!
Kind regards
Pacsafe UK
Fantastic bag…
My sister had a pacsafe bag and I thought it was such a good idea and good looking bag that I bought myself one, I am very pleased with it,it will be ideal for my holiday.
Well done for inventing all the little extra safety points.
12 augustus 2026
Antwoord van Pacsafe UK
It’s lovely to hear that your sister’s Pacsafe bag inspired you to purchase one of your own. We’re delighted that you’re so pleased with it and appreciate all the additional security features. We hope it is the perfect companion for your holiday and that you have a fantastic time away!
Kind regards
Pacsafe UK
Easy to use website
Easy to use website, great products, but pricey but well made and work well
11 augustus 2026
Antwoord van Pacsafe UK
We’re pleased that you found our website easy to use and are happy with the quality and performance of your Pacsafe product. We appreciate that our products are a considered purchase; their price reflects the quality materials, thoughtful design and built-in security features. We hope you enjoy using yours for many years to come.
Kind regards
Pacsafe UK
5L crossbody style - great holiday bag
5L crossbody style: bought as a travel gift for my wife. She loves the bag, used it non-stop throughout the holiday. Perfect for carrying a water bottle and essential items. Can be compact when needed.
Pacsafe are great to deal with. Friendly, helpful, Great customer service.
3 augustus 2026
Antwoord van Pacsafe UK
We’re delighted that your wife loved her 5L crossbody and used it throughout the holiday. It’s great to hear that it comfortably carried her water bottle and essentials while remaining compact when needed.
Your kind comments about our friendly and helpful customer service mean a great deal to us. We hope she enjoys using her Pacsafe bag on many more trips!
Kind regards,
The Pacsafe UK Team
Antwoord van Pacsafe UK
Thank you for your review! We’re pleased that everything went smoothly and that you’re happy with your Pacsafe experience.
Kind regards
Pacsafe UK
The small bag does everything I need…
The small bag does everything I need when travelling.
10 augustus 2026
Antwoord van Pacsafe UK
We’re delighted that your Pacsafe bag is the perfect size and has everything you need for your travels. We hope it accompanies you on many enjoyable trips!
Kind regards,
The Pacsafe UK Team
An excellent product
An excellent product - Crossbody Saddle. More importantly superb customer service from Brad and the team.
10 augustus 2026
Antwoord van Pacsafe UK
Thanks so much for your wonderful review! We’re delighted that you’re pleased with your Crossbody Saddle and especially grateful for your kind comments about the service you received from Brad and the team. We hope you enjoy using your bag for many years to come!
Kind regards,
The Pacsafe UK Team
Antwoord van Pacsafe UK
Thank you for your review! We’re delighted that you’re pleased with the look of your new Pacsafe product, and we hope you enjoy using it.
Excellent service .
Excellent service and the product is designed for my requirements.
6 augustus 2026
Antwoord van Pacsafe UK
Thank you for your great review! We’re delighted that you received excellent service and that your Pacsafe product is ideally suited to your requirements. We hope you enjoy using it!
Perfect travel bag
The bag is a perfect travel companion, plenty of space for passports, glasses money wallet etc.
Great that you can make the compartments secure.
5 augustus 2026
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re delighted that your Pacsafe bag makes the perfect travel companion, with plenty of room for your essentials. It’s great to hear that you particularly appreciate the secure compartments. We hope you enjoy many safe and happy travels with it!
Antwoord van Pacsafe UK
Thank you for your great review! We’re delighted you’re pleased with your purchase and that it arrived quickly. We really appreciate your support.
A sturdy versatile bag
A sturdy bag. Very good compartments.
I hope I will remember where I have filed everything. It is roomy enough for passport, boarding pass, sunglass case, wallet, phone, ipad, hair brush, hairspray and a few items like blush etc.
It will be a great flight bag to keep essentials close by. The secure locks are an added plus.
29 juli 2026
Antwoord van Pacsafe UK
Thank you for your lovely and detailed review! We’re delighted that you’re pleased with the bag’s size, compartments and security features. It sounds like it will make the perfect flight bag for keeping all your essentials safe and close at hand. We hope you enjoy using it on your travels!
Antwoord van Pacsafe UK
Thank you for your review! We’re pleased your order arrived quickly and efficiently. We hope you enjoy using your new Pacsafe bag!
Georgeus bag
This is a georgeus little bag that will fit all my essentials in when we go away and I will feel safe walking around and I love the dusky pink colour x
3 augustus 2026
Antwoord van Pacsafe UK
Thank you so much for your lovely review! We’re delighted to hear you love your new bag and the dusky pink colour.
We hope it’s the perfect travel companion for your trip and, most importantly, gives you that extra peace of mind while you’re out exploring.
Have a fantastic time away!
Despatched and delivered quickly
Despatched and delivered quickly. Package tracked. Item is perfect for my travel needs
2 augustus 2026
Antwoord van Pacsafe UK
Thank you for your great review! We’re really pleased to hear your order arrived quickly and that the bag is perfect for your travel needs.
We hope you have some fantastic trips with it!
Good communication and timely delivery
Good communication and timely delivery. The bag looks like it will keep my belongings safe. I need to use it before my holiday so that I can open and secure it.
2 augustus 2026
Antwoord van Pacsafe UK
Thank you for your lovely review! We’re really pleased to hear you were happy with our communication and delivery.
It’s definitely a good idea to familiarise yourself with the security features before you travel – once you’ve used them a few times, they soon become second nature.
We hope you enjoy your new Pacsafe and have a fantastic holiday!
Pleased
Delivered on time and product just as it appeared online. Pleased with safety features and can’t imagine anyone getting into the zips easily !
31 juli 2026
Antwoord van Pacsafe UK
Thank you for your great review! We’re delighted to hear your order arrived on time and that you’re pleased with your Pacsafe.
It’s especially good to hear that the security features have given you that extra peace of mind – that’s exactly what they’re designed to do!
Thanks again for choosing Pacsafe and we hope you enjoy using your new bag.
Fast delivery and a superb product
Fast delivery and a superb product. Not cheap, but 100% fit for purpose.
2 augustus 2026
Antwoord van Pacsafe UK
Thank you for your fantastic review! We’re really pleased to hear you were happy with the speedy delivery and, most importantly, the quality of your Pacsafe.
We appreciate that Pacsafe products are an investment, so it’s great to hear you feel it’s 100% fit for purpose.
Thanks again for choosing Pacsafe!
Antwoord van Pacsafe UK
We are delighted that you find the size just right for travelling and enjoying days out. We hope it accompanies you on many great adventures!
Kind regards,
Pacsafe UK
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