Bought a fan deck which was very disappointing and didn't cover a lot of the P&P range. Emailed two customer service addresses to request a return. Didn't get a reply from either. Yes the paint is goo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Paint & Paper Library said . Tell us more about your experience ….well here it is. A Great experience. I Looked at the website . I Ordered some paint sample colours. They arrived super quick.... Toon meer
Bedrijf heeft geantwoord
Details online clear and informative. Colour details very good which made it easier for me to match the different colours. Our decorator said the paint was exceptional as it went on so smoothly... Toon meer
Bedrijf heeft geantwoord
We frequently work with clients who use Paint & Paper Library colours in their homes, and we always enjoy helping them choose shutter colours that complement their spaces perfectly. Any samples we or... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.
Contactgegevens
SW3 3NT, London, Verenigd Koninkrijk
- paintandpaperlibrary.com
4,6
Uitstekend
634 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Paint & Paper Library
Dera Vicki,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Wallpaper Sample.
I regret we are currently out-of-stock of this wallpaper sample however I have arranged for this to be sent when back in stock.
My apologies for the inconvenience this has caused and thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Annika,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints in our fabulous bespoke colours.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Stunning colour choices with such…
Stunning colour choices with such beautiful depth in colour. I can’t wait to start our projects!
5 januari 2026
Antwoord van Paint & Paper Library
Dear Emma,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Lee,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Little Greene paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Little Greene Team
Asked for a paint swatch booklet
Asked for a paint swatch booklet, came very quickly with some lovely options available.
22 december 2025
Antwoord van Paint & Paper Library
Dear Jane,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card & Brochure offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Who did i communicate with?
They do not really listen to my complaint that the colour delivered was way of from the colour card. Even with photos provided.
Tried to call the company a few times but didn't get anywhere. Only emails or chat?
17 december 2025
Antwoord van Paint & Paper Library
Dear Adrianus,
Thank you for taking the time to leave this review. I am very sorry to hear you are disappointed with the colour you received.
I understand a replacement has been arranged and we would very much like the opportunity to rectify any colour issue as quickly as possible.
If you do require any further assistance please email us on info@thelittlegreene.com
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Pricey but worth every penny!
This is the third time I have bought paint from Paint and Paper Library and I have never been disappointed. There is no question this it is pricey, but you definitely get what you pay for. The density of pigment means that the coverage is superb and it is easy to work with. The architects matt manages to retain that matt look whilst still washing off marks extremely well (I have found that other washable 'matt' finishes just have too much sheen). Delivery is always extremely prompt and the paint securely packaged. Worth investing the extra money for a fabulous look and finish 👌
17 december 2025
Antwoord van Paint & Paper Library
Dear Liz,
Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our products.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great experience with Paint and Paper Library
The paint was packed well and delivered as advised. Great colour and easy to use. Very happy.
16 december 2025
Antwoord van Paint & Paper Library
Dear Nichola,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Little Greene, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great paint but no returns accepted
The paint was great but I didn't realise the size of the 750ml tin would be so small. I called to try and send it back and order the 2.5l instead but they wouldn't accept returns even though the tin was unopened and undamaged. It was a shame so used the paint anyway and it was great, and good quality. I would order again just be extra sure that the colour and tin size is what you need as I didn't realise I would be stung that way!
13 december 2025
Antwoord van Paint & Paper Library
Dear Gemma,
Thank you for taking the time to leave this review.
We really do appreciate your comments, it is always so lovely to hear positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint.
We are sorry that you are unhappy with our returns policy. At Paint and Paper Library every tin is made to order, so when you place your order with us the paint finish is handpicked by one of our dedicated team members and tinted to the colour that you have ordered. In turn our customers can rest assured that the paint is fresh in the can and that we are actively trying to lower our environmental footprint by only tinting the colours that are required.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
This company gives you a fantastic Customer Experience
This company gives you a fantastic customer experience. Fabulous Wallpapers shown with the paint colours which bring out the best look. Takes away the stress, trial and worrying about getting it wrong.
7 december 2025
Antwoord van Paint & Paper Library
Dear Janette,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the customer experience we strive to deliver for choosing wallpaper and paint colours.
Thank you again for sharing your feedback with us and we hope that you continue to enjoy using our products.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Jim,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library packaging as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Took ages for the sample card to…
Update: I appreciate that it may not have been Paint and Paper Library's fault about delivery time, but it still meant I had to look elsewhere rather than consider their palate.
Whilst I'm pleased to hear that in-depth information can be found in the Colour Atlas, which sounds ideal, I'm somewhat dismayed that one has to pay for this item in order to judge properly whether the colours might be right for the job. To pay for something prior to deciding on a service seems odd?🤔
However, I'm glad to hear that the colour card is an accurate representation of the colours and can be relied upon for one's intial assessment.
Took ages for the sample card to arrive, so I had already had to select colours elsewhere.
No information about the colours or how they would sit with other colours or orientation of the room, so difficult to visualise them in situ. As tester pots can add up, I'd appreciate some more info beforehand.
5 december 2025
Antwoord van Paint & Paper Library
Dear Valerie,
Thank you for taking the time to leave this review and I am very sorry to hear you have had a very poor experience with our delivery service on this occasion.
The Colour Card does provide the truest representation of the colour itself and we do offer suggested pairings on our website. We also have a Colour Atlas available to purchase, where you can explore the Paint & Paper Library palette. Each page provides suggestions of contemporary and classic combinations from our colour experts for each shade within the palette.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Serena,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Architects eggshell is comfortably the…
Architects eggshell is comfortably the worst paint I’ve ever used, and the most expensive! Takes 4-5 coats to provide a decent cover over primer and finish isn’t hard wearing. Save yourself time and money and get a similar colour from Dulux or Valspar Premium
13 december 2025
Review zonder uitnodiging
Antwoord van Paint & Paper Library
Dear John,
Thank you for taking the time to leave this review. I am very sorry to hear you are disappointed with Paint and Paper Library's paint performance and we would very much like the opportunity to help further so please email us on info@thelittlegreene.com and we can look into this further for you.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Beautiful quality paint
Fast delivery and beautiful eggshell paint. High quality, low odour, fantastic coverage. Will definitely use again.
29 november 2025
Antwoord van Paint & Paper Library
Dear Adele,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Amanda,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Quality company
Quality paint, competitively priced, delivered incredibly quickly and a lovely behind the scenes team. What more could you want! I will definitely be a returning customer.
3 december 2025
Review zonder uitnodiging
Antwoord van Paint & Paper Library
Dear Nicola,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, especially the high standard of Customer Service we strive to deliver. It is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us and we hope that you continue to enjoy using our products.
The Paint and Paper Library Team
Super range of paint colours
Super range of paint colours and excellent quality paint.
Rather more expensive than some other ranges, but the quality I think is worthwhile.
Delivery was quick and the paint arrived when promised.
3 oktober 2025
Antwoord van Paint & Paper Library
Dear Peter,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us and we are delighted you feel the expenditure is worth the high quality product and service we provide.
The Paint and Paper Library Team
Quick & Efficient
12 november 2025
Antwoord van Paint & Paper Library
Dear Ian,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Excellent paint
Beautiful colour (Rose Cluster) and wonderful paint formulation - one coat really does suffice!
10 november 2025
Antwoord van Paint & Paper Library
Dear Alpha,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint finishes and colours as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.