Bought a fan deck which was very disappointing and didn't cover a lot of the P&P range. Emailed two customer service addresses to request a return. Didn't get a reply from either. Yes the paint is goo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Paint & Paper Library said . Tell us more about your experience ….well here it is. A Great experience. I Looked at the website . I Ordered some paint sample colours. They arrived super quick.... Toon meer
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Details online clear and informative. Colour details very good which made it easier for me to match the different colours. Our decorator said the paint was exceptional as it went on so smoothly... Toon meer
Bedrijf heeft geantwoord
We frequently work with clients who use Paint & Paper Library colours in their homes, and we always enjoy helping them choose shutter colours that complement their spaces perfectly. Any samples we or... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.
Contactgegevens
SW3 3NT, London, Verenigd Koninkrijk
- paintandpaperlibrary.com
4,6
Uitstekend
634 reviews
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Antwoord van Paint & Paper Library
Dear Neela,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Wallpaper Samples.
I have ordered these direct with the Sample Room and you should receive these in the next couple of days.
Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.
The Paint and Paper Library Team
Nice paint but sample pots too dear
I’ve ordered a number of small pots for colour testing before ordering. No complaints about the quality and the speed of sending them, but I do feel these are expensive for what they are. Why not some sort of voucher to use against the purchase of the main order, which would serve to deter people from taking the mickey if the price were cheaper and ordering too many, and at the same time encourage genuine purchasers. Too much paint anyway for a wee test patch, very wasteful. And the cost? Enough for a meal out for a family of 4
6 november 2025
Antwoord van Paint & Paper Library
Dear Margaret,
Thank you for taking the time to leave this review! We do appreciate your comments, it is always lovely to hear positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering.
We are sorry to hear that you feel the expenditure is high for our high quality Sample Pots and we have taken all of your feedback on board.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dera Richard,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Eggshell finish
I bought the eggshell finish for my farmhouse table legs and chairs ans goes on well nice thickness and thw colour porcelain V ia a blue/grey. No over strong smell goes a long way. Giving it 4 stars only as only just painted and haven't lived with the results long enough to give it 5 stars would buy again
27 oktober 2025
Antwoord van Paint & Paper Library
Dear Rebecca,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Very pleased with my purchase
Very pleased with my purchase.
It arrived the next day! Although the packaging was in a sorry state.
Also purchased sample pots which come beautifully packaged with a paintbrush.!
27 oktober 2025
Antwoord van Paint & Paper Library
Dear Amelia,
Thank you for taking the time to leave this review.
We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering.
We are however very sorry for the poor delivery service you have experienced with our carrier handling on this occasion.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Quality paint…
they were able to supply a paint we used 17 years ago and most importantly it was a perfect match. So their paints don’t fade and are available a long time.
24 oktober 2025
Antwoord van Paint & Paper Library
Dear Paul,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Little Greene, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of enduring paint colours as much as we do.
Thank you again for sharing your feedback with us.
The Little Greene Team
Excellent quality paint
Excellent quality paint, rich pigments and great selection of colours.
20 november 2024
Antwoord van Paint & Paper Library
Dear Haydn,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints, in our fabulous range of colours, as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
5 star service of farrow and ball paint…
5 star service of farrow and ball paint delivered.
7 juli 2025
Antwoord van Paint & Paper Library
Dear Lisa,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of choosing Paint and Paper Library Wallpaper, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of high quality wallpapers.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
The best paint ever.
Since I tried Paint and Paper Library paints in one of my room, I just do not wish to use any other brand. The decorators love the paint too due to its low VOC and due to owning an older home, I need to use the best of breathable paints.
PPL paint neutrals are beautiful, the finishes are beautiful and undertones are subtle and amazing
I strongly recommend this brand if you want to be respectful of the environment and of your health too.
I can honestly say I am addicted
Thank you for making such high quality, beautiful eco paint.
16 oktober 2025
Antwoord van Paint & Paper Library
Dear Madeleine,
Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our products.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great coverage and wonderful range of colours
Great coverage and wonderful range of colours. Very easy to order. Paints are well packaged.
13 oktober 2025
Antwoord van Paint & Paper Library
Dear Hugo,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints and bespoke colour range.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
I am an absolute convert! This paint is amazing.
I bought this paint after enquiring about the make of paint in a historic house I happened to stay in. It is a real game changer because it is so rich and creamy and the colours are so intense. I bought large tins because I have always needed large tins for the rooms in question but the paint is so rich, it covered in a one coat, with a bit of touching up here and there. I love the colours, I thought it might be ridiculously expensive but it is actually slightly less that F&B (and a better consistency).
12 oktober 2025
Antwoord van Paint & Paper Library
Dear Fiona,
Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our products.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Susanna,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as the ease of online ordering and our fast and reliable delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
The testers never arrived and nobody is…
The testers never arrived and nobody is getting back to me!!!
11 oktober 2025
Antwoord van Paint & Paper Library
Dear Amy,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Sample Pots nor a prompt response.
I have arranged for a replacement order to be sent as a priority and you should receive these in the next couple of days.
Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.
The Paint and Paper Library Team
Beautifully packaged and fast delivery
ordered a sample and it was delivered next day - beautifully boxed and packaged with a complimentary brush too. Love their colour palette.
27 augustus 2025
Antwoord van Paint & Paper Library
Dear Charlotte,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Gemma,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints and wallpaper as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Worth the price
I have spend so much money on cheaper paints - I wish I started with this from the get go. This paint is beautiful even after only one coat !
Love the colour, I will be a loyal customer for many years to come
8 oktober 2025
Antwoord van Paint & Paper Library
Dear Kaylee,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
My only issue is the waste
My only issue is the waste - time, lids, paint , packaging and postage. It would be far more environmentally friendly if we had the option of paper samples, as Crown paints have now perfected - they use actual paint, so are true to colour. However Paint & Paper Library , as always , provided an efficient service. Test pots were sent with a paintbrush too - a really helpful addition.
7 oktober 2025
Antwoord van Paint & Paper Library
Dear Ann,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
We do have the thumbnail paper samples as part of our Colour Card offering, these are not available on an individual basis.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
quick and professional service
5 oktober 2025
Antwoord van Paint & Paper Library
Dear Suzy,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Packaging is very nice
Packaging is very nice, colour palettes are beautiful, could do with more green options - but that is personal preference. Sample had a good coverage, well mixed, reasonable match to palette.
3 oktober 2025
Antwoord van Paint & Paper Library
Dear Eric,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card and Sample Pot offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
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