Bought a fan deck which was very disappointing and didn't cover a lot of the P&P range. Emailed two customer service addresses to request a return. Didn't get a reply from either. Yes the paint is goo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Paint & Paper Library said . Tell us more about your experience ….well here it is. A Great experience. I Looked at the website . I Ordered some paint sample colours. They arrived super quick.... Toon meer
Bedrijf heeft geantwoord
Details online clear and informative. Colour details very good which made it easier for me to match the different colours. Our decorator said the paint was exceptional as it went on so smoothly... Toon meer
Bedrijf heeft geantwoord
We frequently work with clients who use Paint & Paper Library colours in their homes, and we always enjoy helping them choose shutter colours that complement their spaces perfectly. Any samples we or... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.
Contactgegevens
SW3 3NT, London, Verenigd Koninkrijk
- paintandpaperlibrary.com
4,6
Uitstekend
635 reviews
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Top quality paint.
No issues getting the sample and then the paint. Paint is excellent, value for money very happy with the results
21 juni 2025
Antwoord van Paint & Paper Library
Dear Tony,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Ordered a colour chart for next project…
Ordered a colour chart
Arrived within the next two days
Beautiful colours so spoilt for choice
Thank you can't wait to get started
18 juni 2025
Antwoord van Paint & Paper Library
Dear Nick,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Amazing colour and quality paint
Great colour and more importantly a very easy and clean paint to use. No bits of clots of paints and two coats and the job was done.
16 juni 2025
Antwoord van Paint & Paper Library
Dear Nick,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Order did not arrive
I ordered a colour chart which did not arrive. I emailed two weeks later to follow up and didn’t get a response. Unfortunately this does not encourage me to buy from the brand - better customer service please!
14 juni 2025
Antwoord van Paint & Paper Library
Dear Laura,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Colour Card.
I have ordered this direct with the Sample Room and you should receive these in the next couple of days.
Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.
The Paint and Paper Library Team
Sample pots…
I ordered two sample pots that arrived in a lovely box along with a small brush. Delivery was within 3 days and the paint appears to be very good quality. I am going to order more 🙃😊
12 juni 2025
Antwoord van Paint & Paper Library
Dear Angela,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Beautiful paint
Beautiful paint. Beautiful colour range, so silky and easy to work with. Fast despatch and arrival. Pricy but feels worth it for coverage and ease of use - here cost does equal quality.
11 juni 2025
Antwoord van Paint & Paper Library
Dear Claire,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us and we hope you continue to enjoy using our products and feel the expenditure is worth the high quality product and service we provide.
The Paint and Paper Library Team
Brilliant colours that confer real…
Brilliant colours that confer real luminosity to a space. Excellent quality paint and service.
10 juni 2025
Antwoord van Paint & Paper Library
Dear India,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Speedy delivery of paper samples
Speedy delivery of paper samples, with all the details on the reverse
2 juni 2025
Antwoord van Paint & Paper Library
Dear Ruth,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Wallpaper Sample offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Really beautiful sample set … including…
Really beautiful sample set … including the brush made it 5 star ..
30 mei 2025
Antwoord van Paint & Paper Library
Dear Rachel,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Lovely wall paper lots i if choice…
Lovely wall paper lots i if choice and colours. Lots if I information given .so pretty would definitely recommend
29 mei 2025
Antwoord van Paint & Paper Library
Dear Liz,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Wallpaper Sample and Brochure offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
The Paint and Paper Library's service…
The Paint and Paper Library's service and presentation is second to none. Each sample arrives in a beautiful box complete with a small paint brush. The quality of the paint appears to be excellent. So far, I've only bought sample pots (due to my own indecision). I recommend them
27 mei 2025
Antwoord van Paint & Paper Library
Dear Mairi,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Lovely paint
Lovely paint. The sample arrived well packaged with a paint brush. Lovely colour and good quality.
26 mei 2025
Antwoord van Paint & Paper Library
Dear Nicole,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Continuing Excellence
I already knew that this is a wonderful brand then happened to see a post about the new Jewel colours collection. Sent for a shade card and it soon arrived, beautifully presented in a high quality package including the standard shade card and inspirational room set material. I’ve chosen my colour, what will you pick?
24 mei 2025
Antwoord van Paint & Paper Library
Dear Alyson,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering including the new JEWELS collection.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great colours & service can’t wait to…
Great colours & service can’t wait to buy the full tins
23 mei 2025
Antwoord van Paint & Paper Library
Dear Sam,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Beautifully presented colour cards
18 mei 2025
Antwoord van Paint & Paper Library
Dear Viona,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
This is the best paint ever
This is the best paint ever. Although it’s pricey it’s well worth it. It goes on like a dream and only needs one coat if it’s a similar colour underneath. The pigmentation is fantastic. An all round joy to use. Thoroughly recommend.
12 mei 2025
Antwoord van Paint & Paper Library
Dear Claire,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us and we hope you continue to enjoy using our products and feel the expenditure is worth the high quality product and service we provide.
The Paint and Paper Library Team
Antwoord van Paint & Paper Library
Dear Jane,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Amazing products with quick delivery
9 mei 2025
Antwoord van Paint & Paper Library
Dear Shaun,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
An all round great experience
This has been an all round very positive experience from a customer perspective. From popping in to the Islington shop to pick up a colour card and talk to a well informed member of staff, to ordering several test pots in shades of yellow (I settled on the amazing Brimstone) and then ordering the paint from one of this companies main suppliers. Every part of the process was efficient. Last but not least, the paint was a dream to use and I am delighted with the result.
3 mei 2025
Antwoord van Paint & Paper Library
Dear Rosalind,
Thank you for sharing your positive customer experience of selecting a colour, purchasing and using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our paint.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
What a treat!
Ordered samples, which came beautifully packaged and complete with brush. I have used this paint several times before and it goes on beautifully; unfortunately my local paint shop no longer carries the samples, so ordered online.
What a treat. This is how customer service should be.
5 mei 2025
Antwoord van Paint & Paper Library
Dear Susan,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
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