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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

i found that the website was easy to navigate and the company provided very detailed and accurate descriptions for the product i ordered. they shipped out quickly and the item arrived safely packaged... Toon meer

Beoordeeld met 5 van de 5 sterren

When I called customer service they were very professional , knowledgeable and answered all my questions . The Passeic. S3 exceeded my expectations . I’m so happy I selected the Passeic S3 the seat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the S3 scooter and my son-in-law has the S3 it’s a great scooter. We both bought them in the last couple months. We took out on a bike path with the travel battery to see how far we went and... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought the new carbon fiber Paisecc wheelchair for traveling. The introductory pricing was phenomenal and it came with a cup holder and cane holder and travel bag. My usual wheelchair weighs 50 po... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

Paiseec Mobility is dedicated to the invention and innovation of mobility solutions for your cared ones around the globe. Established in 2023, the founding core team has extensive experience in various fields, including product development, marketing, and supply chain management. The research and development team consists of over 100 professionals, primarily from leading companies in the electronics and mobility industries. Currently, we have invested 10 million USD in product research and development. And we have built over 5 labs for research and testing.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(304)

268 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

When my original order would not be…

When my original order would not be arriving by a certain date the sales person informed me that they could ship a different color mobility scooter in stock and would be able to ship it right away. She changed everything on the order and had it shipped within 24 hrs. There customer service is AAAAAA+.
Thank You, Paiseec

10 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your kind words! We’re thrilled to hear our team could help get your scooter shipped quickly. We truly appreciate your trust and support! ❤️

Beoordeeld met 5 van de 5 sterren

The Customer Service Representative

The Customer Service Representative, Daisy, had helped me with my order (s). She was very understanding, patient and professional at all times. This is the first time that I was purchasing a mobility scooter, therefore, I was indecisive; but she kept in contact with me throughout this process which I greatly appreciate.

16 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your kind words! We’re delighted to hear that Daisy was able to make your first mobility scooter purchase a little easier. We truly appreciate your trust and support!

Beoordeeld met 3 van de 5 sterren

Wheelchair broke within 1 month of using it

Wheelchair broke within 1 month of using it
And Paiseec promised they would replace the broken part immediately and send it to me in the location where I was (I was traveling), but they didn't and made me pay for shipping for the part. I wanted to have a full refund on the chair. It shorted out for no reason and stopped propelling forward, at one point leaving me stranded in a parking lot, so thank goodness my spouse came back from the store to help me. Their customer service promised me something they didn't deliver. I understand products can be faulty, but this is ridiculous and for the cost of the wheelchair, they should have better warranty and customer support.

13 augustus 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration this caused. We understand how concerning it must have been to experience an issue while traveling. Please contact us directly so we can review your case and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

Put together very easy but it had a flat tire.

Put together very easy, but it had a flat tire

6 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your feedback! We’re glad the setup was easy, and we’re sorry about the flat tire. We appreciate you bringing this to our attention and hope we can make your experience even better.

Beoordeeld met 5 van de 5 sterren

Use for car shows and travelling. Product quality is great. Delivery was right on time. Customer service- questions are answered in a very timely manner.

Great service, Timely response from customer service. On time delivery.

7 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your wonderful feedback! We’re glad to hear you’re happy with the product, delivery, and our customer service. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Great experience with Paiseec

Great experience with Paiseec, They accommodated my needs very well, and I love their products and will buy more from them in the future. I highly recommend Paiseec products!

29 augustus 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a great experience with Paiseec and love our products. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Great Product Great Experience

Easy order. Easy shipping. Great product. Super portable and works out great enhancing mobility.

20 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the product and that it’s helping enhance your mobility. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

S3 works well

S3
Fed ex came early and un damaged.
Rigid frame gives strong surface feedback
Reverse audio warning and speed reduction on curves working well for me.
My son fits it in his Kia trunk

5 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for sharing your experience! We’re glad the S3 is working well for you and fits nicely in your son’s Kia trunk.

Beoordeeld met 5 van de 5 sterren

Great product

Great product
Little heavy for me to get in and out of my car trunk but overall a great scooter

14 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

2nd Chance at enjoying traveling!

The seller’s communication was truly above and beyond. After I placed my order, they made sure to accommodate all of my needs and were extremely helpful throughout the entire process.

Before purchasing the Paiseec S3, one of my biggest concerns was whether it would have enough power for someone my size. I weigh 308 lbs, and I was genuinely blown away by its power, acceleration, and overall performance. I recently took it to the San Diego Zoo, where it had absolutely no problem taking me uphill at around 6 mph. The scooter actually attracted quite a bit of attention—I had more than a dozen people stop me throughout the day to ask questions about it!

One of my favorite features is the swappable battery. Having the option to carry a spare gives me tremendous peace of mind, especially when I’m planning to be away from home all day. That being said, the battery life exceeded my expectations. A single battery lasted approximately 12 hours during our day at the zoo and still had enough charge left for about another two hours of use at the mall the following day.

The larger wheels are another major advantage. They handle uneven surfaces very well and make mild off-roading surprisingly easy. At the same time, the scooter is incredibly compact for what it can do. It folds down easily and should fit in practically any car trunk I can think of, which makes transporting it extremely convenient.

If I had to point out one area I would improve, it would be the floorboard. I wish the foot area were a little flatter and didn’t have the bulky wheel fenders taking up some of the space. However, this hasn’t caused me any real problems. I found that resting my feet partially on top of the fenders works comfortably for me.

Most importantly, this scooter has made a meaningful difference in my life. I have Multiple Sclerosis, and after about 20 minutes of walking, my mobility becomes extremely limited. Because of that, going to places like the zoo, malls, and other large attractions can be very difficult or simply not realistic for me.

The Paiseec S3 has given me another opportunity to get out, explore, and enjoy places that I otherwise wouldn’t be able to experience. That means far more to me than simply having a good scooter, and I’m genuinely thankful to the company for creating a product that has given me some of that freedom back.

Between the excellent customer service, impressive power, long battery life, swappable battery, larger wheels, compact folding design, and overall performance, I have been extremely impressed with the Paiseec S3. I would absolutely recommend both this scooter and the company to anyone dealing with mobility limitations who is looking for a capable, portable, and dependable mobility scooter.

12 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for sharing such a thoughtful and detailed review! We’re truly happy to hear that the S3 has helped you get out, travel, and enjoy places like the San Diego Zoo with greater confidence. Your feedback on the power, battery, larger wheels, and compact design means a lot to us. We’re also glad our team could make your experience a positive one. Wishing you many more adventures with your S3! ❤️

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Lightweight, maneuverable and appears well made.

16 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thanks for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Q3 review

Great wheelchair! It’s a little loud when driving but I appreciate the breaks. As someone who lives in a walkable city it is nice to have the anti tip wheels and smaller profile.

16 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your feedback! We’re glad you’re enjoying the Q3’s compact design and anti-tip wheels. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

My first mobility cart

My first mobility cart. Paiseec S3, I selected it because of its sleak design, weight, pneumatic tires, battery charge & ease of folding. I like the smooth ride. My only suggestion is to make the seat adjustable.

1 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your wonderful review! We’re glad you’re enjoying the smooth ride and easy folding. We truly appreciate your suggestion about an adjustable seat! ❤️

Beoordeeld met 5 van de 5 sterren

Cart came in a timely manner was packed…

Cart came in a timely manner was packed so nothing moved or could get scratched. Great item, easy to fold down and lift in to the trunk of my Camry. Should have gotten one years ago, now we can go places and do things without me having to sit.

12 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the scooter and that it’s making it easier for you to get out and enjoy more places. ❤️

Beoordeeld met 5 van de 5 sterren

Each and every contact or inquiry that…

Each and every contact or inquiry that I made with Paiseec they were extremely helpful. If they didn’t have the answer they told me so and then got back to me right away with the answer or options. That is rare these days.

21 augustus 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your kind words! We truly appreciate your trust and are always happy to help. Your support means a lot to our team! ❤️

Beoordeeld met 3 van de 5 sterren

You get what you pay for!

I liked the easy ordering online. Loved the red color.
I unfortunately don't like my mobility scooter purchase, The seat is to short from the back to front so I feel uncomfortable using it cause there's no support, The scooter doesn't come to a full stop when you release the handle, almost hit a child who ran across in front of me.
The speed is awesome. The umbrella attachment and bottle holder are useless.
Cover for scooter is ok, made with cheap materials. The weight of the scooter makes it impossible for me to load and unload on my own. Delivery service was by FedEx and they rolled the box like it was a toy. Reached out to Customer Service about warranty, they answered.

31 augustus 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

We’re truly sorry to hear about your experience and appreciate you sharing this detailed feedback. We’ll share your concerns with our product and customer service teams so we can continue improving. 💙

Beoordeeld met 5 van de 5 sterren

Good price,high quality product.

Good price,high quality product, I am 275lbs and was worried about battery life and incline climbing, neither of these were an issue, climbs well and haven't yet had to switch to second available battery during normal daily use. I have had a variety of mobility scooters over the years piaseec is definitely the best.

7 september 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful review! We’re thrilled to hear that your Paiseec scooter handles inclines well and delivers great battery life, even at 275 lbs. It means a lot to know you consider Paiseec the best mobility scooter you’ve owned!

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