Absolutely terrible . They refuse to give me a refund for selling me a product they shouldn’t have sold . They sold me a food item with the best before date rubbed out . They said send the item back... Toon meer
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Lees wat reviewers zeggen
Quick delivery could change my delivery day which was very handy, no problems at all.
Excellent service and products. We are struggling financially at the minute and have a child with ASD/ARFID and being able to stock up on his safe foods affordably has helped so much. Also super fast... Toon meer
Placed my order, have been asking when it will be delivered but no one is replying to me. This is the 4th day and still no idea if my order has been delivered? Delivery company say the postcode is in... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Get products at wholesale prices.
Contactgegevens
1A Ireton Road, LE4 9ER, Leicester, Verenigd Koninkrijk
- 0116 462 2028
- customerservice@papaval.com
- papaval.com
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Heeft nog niet op negatieve reviews gereageerd
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Absolutely great super fast service…
Absolutely great super fast service combined with good prices and reasonable shipping costs.
Selling fake water bottles
Selling fake water bottles
Please be careful, specially when ordering from Amazon.
As you cannot return water.
Item I wanted was in stock
Still waiting for product to arrive…
Still waiting for product to arrive after 9 days with no delivery date issued.
Excellent service
Sorry experience!
This company stated on their web site that they had certain stock for sale,they took my order and my money nothing said until 6 days later they messaged me saying didn't have any left so cancelled my order and said my refund would take 10 days,not acceptable 😡
Delivered in time
Delivered in time - well packed - great product
Really!!! The details on the Advert mean nothing WTF!!!
Via Amazon - Ordered 2x 6pack 3000ml shampoo (12x 500ml bottles).
Very fast delivery.
Recieved 12x 325ml bottles.
* Item was non returnable item - So went round and round in Amazon circles before working out how to talk to seller, then went round and round in Amazon circles till I managed to find option to chat with a real person). *
(Amazon gave me a partial refund of 63.78% "As promised in the chat I've successfully issued a refund of £35.96 from your Prime membership."), but papaval!!!!
Conversation with papaval follows:
me: I ordered the above 3000ml 6 pack x 2, That is 12 bottles of 500ml shampoo.
You sent me 12 bottles of 325ml shampoo. That is 35% less than ordered.
Can I get the correct item sent or a refund?
Or send another 4.2 bottles.
Thanks.
me: Just to clarify: 6000ml of shampoo ordered, 12 X 325ml = 3900ml recieved.
So send 6.46 more 325ml bottles or 4.2 more 500ml bottles to make the total 6000ml.
papaval: Hi,
Please accept our apologies for this problem. Can you please send me a photo of what you have received?
Regards,
me: photo is attached
papaval: Hi,
You have received the exact item as ordered. The image clearly shows that the item is 325 ml, and the price is also set for the 325 ml variant.
Regards,
me: You are clearly wrong.
See attached screenshots from actual advert on Amazon.
Price per litre and Product information clear show 3000 millilitres.
Also product I recieved clearly does not even look like the product advertised.
Price per pack 28.19 pounds.
Price per litre 9.40, therefore 28.19 / 9.40 = 2.9989 litres (3000ml of shampoo)
Product details shows 3000 millilitres
Attachments:
Shampoo1.png
Shampoo 2.png
me: More product info shown
Attachments:
Shampoo3.png
me: Manufactures product# on advert = 08001841271897
Product# on item recieved = 05056267008438
Clearly not the same.
papaval: Hi,
The image shown is for the 325 ml variant, and the price is already set accordingly for 325 ml. You have received the correct product as per the order.
Regards,
me: Get a real person to view the conversation, not a bot.
papaval: Hi,
We have already reviewed the image you shared and can confirm that you have received the exact item as ordered.
Regards,
me: Try reviewing your advert on amazon: I sent the 3 screenshots shampoo1, shampoo2, shampoo3 (these are your advert).
Your advert and what I recieved are NOT the same item.
Attachments:
Shampoo 2.jpg
Shampoo3.jpg
Shampoo1.jpg
papaval: Hi,
The main image and product title do not specify the quantity in milliliters, and the item you received is correct based on the listed price.
Regards,
me: Hi MORON,
The main image and product title do not specify the price, therefore it should be free.
Regards,
me: According to you the only thing that counts from your advert is the title and the main photo. All other information provided in the advert is total B***S*** that must be ignored (according to you). Therefore no price was included in the advert (according to your logic). Give me my money back. Also you said that my image clearly shows 325ml ( Why mention 325ml when your adverts main image and product title do not specify the quantity in milliliters (your own words) ).
HEY MORON, the price also shows price per litre, either there is a price or there is not a price (Or are you just choosing to look at some of the price, just like you are choosing to look at some of the advert).
According to you Product Information (Features & Specs, Measurements, Materials & Care, Item details) are total B***S*** not to be looked at.
* Update to review *
papaval: HI,
Please check it Online it's error in listing from brand the mentioned ml bottles were not available in the market.
So in that case we will offer you 15% refund and keep the item, if its wrong ml listing Amazon will never allow us to sell this item.
Also, our price is for 325ml only.
If you want you can return the item for full refund.
Regards,
Unhelpful & Disinterested
Very poor seller. Item missing for over two weeks and they had no interest in helping. It has eventually turned up, but no thanks to the seller. I won’t be using them again.
First one arrived on time second one…
First one arrived on time second one didn't but thanks anyway
Placed order for strawberry and…
Placed order for strawberry and cranberry juice x 12 pack the date is not long enough considering expires beginning of July I want to return them
Ordered product
Ordered product. You took the money. Then email today out of stock. Surely this should happen at ordering.
Great product price
Great product price, fantastic service and quick dispatch and delivery. Very impressed
I ordered something and several days…
I ordered something and several days went past without notification and then I get an email telling me that the item I ordered wasn't in stock. Please tell me before I order if its in stock or not
Fantastic service
Fantastic service. Quick dispatch and delivery of products as promised. Well packaged items. Very good and competitive prices. I strongly recommend and will order again very soon.
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