Papaval Retail Limited Reviews 

This place is a scam. I purchased two crates of soft drinks through Amazon, £40 worth of drinks and I received one packet of mints. I called the place direct and the lady was very timid over the phone, not apologetic at all. She knew it was a scam but luckily offered a refund.
Avoid this place!!

The price of the dog food was competitive delivery was on time very happy.Thank you.

No proper update on the order , need to chase the customer support team for the update on order . No response to the emails .

Items as described, good price and fast delivery. Couldn’t be happier. Thank you

They sold us an item that was out of stock, no communication from them until I chased up the order a week later, then to be told they might be able to send it out today they might not 🤷‍♀️

Awful to deal with,,,never received my order and had hassle getting them to understand what I had ordered when it’s plain and simple…then they refunded me without giving any explanation ,,but I knew why it was,it’s because they had put the wrong price on crisps by a few wuid and wasn’t prepared to stand the order as it’s their mistake…instead they just cancelled my order…stay clear of these at any cost…replies from emails are a long time coming….

Absolutely terrible, pretty sure I have been scammed. I ordered some energy drinks, 2-3 days delivery, still not here, I've emailed them three times and still not heard back. Terrible do not buy from here

Ordered and paid for on 27/10/2025 stated 2-3 days delivery. 8 days now gone by and goods have not yet been dispatched

They have sent 2 out of 3 tins ordered and I have tried to contact them via email, chat and phone several times and no reply on any.

Do not use complete scam, received nothing and zero communication.

Ordered Kirkland(Costco) brand Virgin coconut oil, delivered KTC brand oil.

I haven’t received anything yet, where is it?

No hassle re ordering , good price and very quick delivery also at a good price.

I ordered two Vonbee Citron & Ginger Tea Pack, both jar were cracked when I received it. There was no bubble wrap on it, they just put a paper. I emailed and chat them but no one is replying. Very terrible customer service and shop.

Absolutely terrible, they dont reply to emails. I am still waiting my order. Unable to phone them . And I have no refund as yet. I will be reporting them. Find another company.

Ordered boneless sardines sent a different type containing bones raised and issue had no response. Bought on Shopify and they have not helped either.
No customer service would not recommend using this company

Price was good. Delivery very quick

Order not even handed over to the courier after 1 week. The courier has been expecting the package for a week now. I have sent emails and calling them on the phone but no response at all. Is this a scam? It seems so.

I placed a order on the 12/10 still havent received it and dont answer my query about delivery

The derive was good but unfortunately although Inordered Tate and Lyle Maple Syrup I got golden syrup I already had a stock of this from the last seller.
They state Maple but you get golden not what I required