iMyFone Reviews 

For a one month subscription fee, I was able to quickly access the software I needed. The software was effective, and it was extremely quick, and easy, to access and apply its function. After encountering a difference of opinion with support, they proved to be open, and receptive to my perspective. This kind of direct, constructive, open minded engagement, plus the fact they are providing a functional product, makes it easy to recommend their solutions. Behind iMyFone are real people, working to make useful software, and support staff who provide a genuine customer care experience. If you're reading this, go ahead and give them a shot like I did. I'll end this review with a Pro Tip: Many software come as a subscription based service these days. Don't forget to cancel your subscription if the software is no longer needed. This way you can avoid making unintended payments due to auto-renewal.

Though I made the mistake of purchasing WinSenior for a microsoft account thinking it could fix that, the above review is for their support and in refunding me the costs to the software, great support.

Good, quick customer service -- I wasn't able to get the software to help me get into my old laptop, but I don't think this was a reflection of the software, more likely the age and state of the laptop.

I contacted customer service for a refund and was refunded.

Great customer service and always willing to help and make sure the customer is satisfied.

Software didn't work on my system, but customer service has been kind and helpful. Thank you, Aurora.

I got the full version, but literally none of my passwords had been recovered. It wants a lot of information you know about the password. I at least knew the length and that no symbols were in the password. But after 3 seconds, it said, that the password cannot be recovered. Why doesn't it just continue?? The software really is crap imho.

The customer service response was quick, great, helpful and understanding. I made some mistakes and Aurora helped me resolve the problem. All in all, great customer support. Keep up the good work!

Alice helped me with an extra upgrade. Thx!!

I worked with Alice to deal with some software questions. They were helpful and I would gladly do business with this company again.

Needed to recover password from a multi file RAR archive. Brute force was the only way to do it as I had no knowledge of the password. Passper for RAR was, by far, the FASTEST program for doing the job. While other software could probably do the job, Passper for RAR was significantly faster than any other.

I had several questions which were answered promptly and courteously by Alice in their Customer Support. Great software backed up by a knowledgeable and friendly staff.

So nice program.
Easy to use and well organized.

Running the Passper for Excel for 10 days 24x7, I finally recovered my miserable passport. It is a neat application and provided different approaches to generate possible password. Of course, you need patient and input for the parameters in every process. Never give up attitude is a MUST during the searching. Lastly, the support service is still a value-added by Alice who gave me a reminder on my operation procedure that made my work easier.
In conclusion, the software is easy to use and install. If you need to recover your excel password, you should think of it at first hand.

Great support! I do recommend Passper for Excel!

I give 5 stars for Customer Service, in special for Alice's service. She answered my emails promptly and effectively. The solution itself didn't work for me, unfortunately, due to my laptop's limitations (Microsoft Surface, windows 10). I got a 50% refund and I own the license until it terminates, what's good.

@Alice . very good support

I had problems creating a USB boot drive. The problems were solved by a reboot of my computer.

Prior to this, I submitted a trouble report and then dismissed that since I didn't think anyone would answer. Alice answered and asked for more information and I told her that the problem was solved and she responded again thanking me for my update.

I didn't expect this quick response or the answer and I appreciate both.

Since then I have used the product to enter a known admin password into a machine that was useless and recover the machine.

Once again, thanks to Alice for the excellent service!

I need to use my Passper but it prompted me to do software update so I did but after that it says, my registration is invalid but thanks for the prompt action of the support team especially Ms. Alice. This software is very useful, so very happy to have it back up and running. God bless.

Issues resolved. I was being prompted to do a software update so I did and then it said my registration was invalid due to being logged in already. It took a few emails back and forth but once the error was understood Alice delivered a solution that was acceptable. I actually find this software very useful so very happy to have it back up and running.

I was going to use the program in the MsWindows 10 system, but there were problems - the support team reacts quickly and tries to help me