Ordered on uber eats in Newcastle. Whoever works there doesn’t have a clue how to cook. Pasta nduja carbonara bland. Literally tastes of nothing. Pathetic really.
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Lees wat reviewers zeggen
The hotel waitress staff in the restaurant are lovely, but Pasta Evangelists were frankly awful. Only a handful of items from the menu were actually available and we chose from that very limited range... Toon meer
Unfortunately some of the dishes we wanted were not available but the pasta dish, we then ordered, when it eventually arrived, was very tasty but it was cold. We sent it back and it was brought back... Toon meer
If your like me and you saw it on Deliveroo but was unsure as never heard of but looked nice. I ca confirm it is by far the best pasta I’ve had it’s all homemade including the acc pasta had may dishe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We're called Pasta Evangelists because we think there's so much more to pasta than most people see. When it's done right, it's the most wonderful food on earth, and it should have pride of place on modern menus. Freshly made by Italian hands, following authentic recipes and using the very best ingredients, our dishes show off the best of what pasta has to offer. We deliver fresh, tasty and well-textured meals truly worth singing about, and all that's needed is a quick five minutes to put it together at home. Check out our latest menu at pastaevanglists.com, help spread the faith (or just build an appetite) on Instagram at @pastaevanglists, or simply help us serve you better by leaving your comments here on Trustpilot. Grazie mille.
Contactgegevens
230 York Way, N7 9AG, London, Verenigd Koninkrijk
- 0203 828 7042
- chef@pastaevangelists.com
- pastaevangelists.com
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2 hours to deliver awful food ordered just…
2 hours to deliver food ordered just before 7.15 on a Tuesday evening! 2 pasta dishes and a garlic bread. There was no sauce on the pasta. Barely a teaspoon to coat. I counted 3 pieces of chicken in my dish. The garlic bread was rock hard. All food freezing cold!
I Cannot believe I paid £30 for that meal. Absolutely diabolical. First and last time ordering!
Food not bad, packaging horrendous
Food is not bad for a delivery, but packaging is horrendous, e.g. the disposal of the cooling pouches. Never ordering again on that basis alone.
If I could rate this lower I would
If I could rate this lower I would. We have used a number of years. Sadly last delivery did not arrive. All attempts to get money back have failed. No one is answering the e-mails sent. No one answers the phone and voice mail left is not replied to.
We would like to be reimbursed the cost of the meal we didn’t get. As you can imagine, we won’t be using this company again.
Terrible
Terrible.
Ordered the ‘carbonara of dreams’ was not specified anywhere that it would have any prawns added to it yet arrived with 4 prawns in it. Ordered through deliveroo so nothing really could be done but very disappointed.
£20 Meatball Pasta Dish has no Meatballs
I ordered their meatball pasta dish, and it literally had no meatballs. Done on a delivery app so couldn’t do anything about it. I paid £20 for overcooked spaghetti with a small amount of sauce on it. Biggest scam
Pasta making experience
Booked the pasta making experience for my girlfriends birthday. The chef was very enthusiastic and made the class entertaining. Her helpers were great at keeping our glasses topped up and keeping us on track to get our pasta made on time. The vegetarian sauce we had with our pasta was delicious!
Worst service ever
Worst service ever. Tried these guys for a couple of weeks. One order was short a meal, the next order didn't arrive at all. Can't call them. They take forever to respond over email. Food nothing special either. One to avoid. They don't care about their customers at all.
Ordered carbonara of dreams
Ordered carbonara of dreams. Didn’t know anyone could ruin a carbonara, tasted awful. Sauce had no flavour and it was so dried irrespective of the fact that dish was still hot. Would not recommend at all
Worth every penny
Fresh, delicious meals direct to your door, & ready in minutes. What's not to like
Don't rely on deliveries
I really wanted to love this company, but your choice of courier is disastrous. You advertise upmarket pasta to entertain your friends and then trust your fresh deliveries to absolute clowns, Yodel. Suffice it to say I have 6 hungry dinner guests no delivery:-(
Absolutely terrible uncooked food!
I ordered the new risotto from the Fulham location and they delivered an awful, watery, half empty pot of literally uncooked hard rice. Worst Deliveroo order I have received in 7 years of using it! Do not order!
Awful charged me and never delivered
Awful charged me and never delivered. Dispite emailing apologising and saying it would come a few days later. Nothing dispite numerous emails and telephone calls. Still not received food or refund
Zero stars for customer service
I have used Pasta Evangelist for a number of years now however my latest experience will stop me ordering from them again. My order was due 3 weeks ago and still has not been received. Impossible to speak to anyone and their emails are of no help, the latest update received was that after such a delay one of my meals was no longer available but my order was be delivered next day, 5 days later still nothing.
Pasta Evangelist constantly use the excuse of being a "small team", as the Director of a small family business this is no excuse and I would not dream of using this as justification of such terrible service, especially when Pasta Evangelist generate millions each year and have outlets in airports and Harrods.
Terrible service, they have taken my money and I now doubt whether I will ever receive my order.
Awful service
When they first started, they were great, but things have been going very downhill recently. I've had to complain four times now, about receiving undersized portions via Deliveroo.
I've complained each time and been refunded, but the feedback is obviously being ignored.
This is unacceptable now, so I won't be bothering again.
Would give zero if I could
Would give zero if I could. Used to be so good, but they appear to be crumbling. Last order arrived without the promised free bundle gift, one day late, warm because the cool packs had melted (had to throw the sauces away). Eight calls to customer service were cut off with recording that nobody would answer. No answer to an email query. I guess they’ve gone bust, or been taken over by monkeys.
Terrible customer service
Terrible customer service. Orders not delivered on more than one occasion and incorrect items sent. I had to chase for refunds and corrections and most recently had to have my credit card provider get my money back as Pasta Evangelists seemed to be ignoring all communications.
Pasta was good and the meat was just…
Pasta was good and the meat was just non existent silly portion sizes (pasta5)
No response from customer service
I’ve used Pasta Evangelists quite a few times in the past and other than the orders never arriving on the day you choose, always had good responses from their customer service team regarding issues and replacements. This time however is a completely different story. Order, as usual, arrived late and missing one item and another split and leaking. Contacted them to report and have heard nothing. Continued to try and get in contact for coming up a fortnight now and never any replies. I have seen many others saying exactly the same. I’ll continue to contact them daily to try and get a replacement or my money back but I’d definitely avoid this company
Late, incomplete, and no support
Order arrived 2 days late, missing items.
No way to get help because they don't answer their phone nor reply to emails
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