I recently made an incorrect payment by using the wrong invoice# and was very stressed about how to fix it. Rudy B. went above and beyond to help me resolve the issue. He personally called the vendor,... Toon meer
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Lees wat reviewers zeggen
I was working with DeAndre Mathurin and he was so polite and professional when helping me increase our credit line ASAP. He took the time to listen as to why we urgently needed our credit increase A... Toon meer
As a high volume user of PayCargo, my experience has always been positive. We receive immediate attention when any issue arises. Walter Martinez responded to my query in less than 10 minutes from sen... Toon meer
I want to Thank from the bottom of my heart to Juan B for helping get thru the process of making a payment online. You see I'm very very old school and back in my day we didn't pay any fee's online... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Most Trusted Logistics Payment Platform
Contactgegevens
201 Alhambra Cir, Suite 711, 33134, Coral Gables, Verenigde Staten
- 1 (888) 250-7778
- support@paycargo.com
- paycargo.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing customer service was given
Amazing customer service was given. Employee took their time to listen and help me resolve my situation by finding my receipt, correcting my email and send it to me. Call got disconnected and she managed to find my number and return the call. Service like this is rare to find these days and I greatly appreciate it. This is my 1st time using this platform and not my last I will definitely refer paycargo to fellow Fleet owners and Customers.
Fast and friendly help when it came to…
Fast and friendly help when it came to refund issue, by Samantha S.
Always reliable and responsive
We had a payment issue that our company created due to lack of knowledge As soon as I sent an email describing the issue, Samantha responded within minutes. I was really surprised and pleased at the immediate and quick response. The issue was resolved within a 1/2 hour. I wish every company resolved issues this fast :) Thank you Samantha and PayCargo for your excellent customer service.
Wrote to PayCargo's support team in an…
Wrote to PayCargo's support team in an emergency via their link (like a few times before) to get two payments made in error get fixed. Within a few minutes I was copied into their response to my vendor for the one and got a refund confirmation for the other.
Very much appreciate this fast, effective and much needed help by Samantha. Excellent service provided here!! You took a lot of hassle off me. Thank you!!!
Top notch customer service
Top notch customer service.
You made a payment to the wrong vendor, they will constantly call/email the vendor to get it resolved for you.
Jordano, Samantha and Jessica were very patience and knowledgeable.
Quick Helpdesk Support
I made an error on a payment that was quickly fixed by Samantha S. ***Thank you for making my request a priority and offering a solution with only 1 quick email***
Samantha was a Life Saver
Excellent service
Excellent service, Samantha resolved my request in less that 20 minutes!
I received excellent service today from…
I received excellent service today from both Samantha and Laura...definitely worth at least 5 stars. A vendor was overpaid and I needed the payment cancelled. There was a small window of time in which they could make this happen and they did it with time to spare. I've never had a bad experience with PayCargo. You're the best!!
Servicio al cliente eficiente, claro y detallado.
Jessica fue muy amable al ayudarme exactamente con lo que pedía, además que el tiempo de respuesta fue casi que inmediato. Excelente servicio al cliente, muy claro y detallado.
Laura's excellent customer service
When I called in, and was speaking with Laura, the issue I had was immediately found, and resolved. Laura's customer service is Excellent!
the Representative was extremely helpful
Samanatha was extremely helpful and was able to give me a solution right away.
i Just want to say thank you to…
i Just want to say thank you to Samantha, you are the best!!!
Thank you for your patience and resolve the issue super quick.
EXCELLENT !!!
Samantha was prompt and helpful!
Samantha was a great help
Samantha was a great help. Appreciate you!!!
Excellent and outstanding customer…
Excellent and outstanding customer service by Samantha S. She was very professional, kind, proactive and efficient.
Thank you very much, Samantha!
Samantha helped me with my request…
Samantha helped me with my request immediately. Thank you for all your help!
Samantha is awesome !
Samantha not only was very quick on her reply , but she also resolved the problem that I had asked before too .
Great customer service expierence
Contacted to correct a mistake on my end and Samantha responded and fixed within 10 minutes. Cant get better customer service than that!
Samantha is such great help and…
Samantha is such great help and responds very fast. I am grateful for your help Samantha keep up the great work! :)
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