Pearlfeet Reviews 

Since they masquerade as a US or UK company, you're unaware they're in China until it's too late. Ordered shoes & they sent me a confirmation, along with a picture of the shoes I ordered. When they finally came, they were nothing like the shoes I ordered - and navy blue instead of gray. I sent them an email with a picture of the wrong shoes - they said they were very sorry and offered me a 20% discount on my next order! AS IF I would ever order again from them! Lesson learned - I'm usually more careful.

I placed an order back in June and never got the items delivered, at this point the company don’t even bother on replying to my e-mails. As far as my experience is concerned Pearlfeet is a scam. I’m giving you the warning I wish I had, if you place an order with them you’re not going to get what you ordered or get a refund.

Sieht nach groß angelegtem Betrug aus.
Kein Impressum im Shop.
Keine gerichtliche Handhabe.
Schuhe grundsätzlich zu klein, nehmen keine Ware zurück, erstatten das Geld nicht. Werfen Nebelkerzen inform vieler unsinniger und total unnötiger Rückfragen, und stellen sich dumm, was den gesetzlichen Verbraucherschutz in Deutschland angeht. Das Unternehmen hat Chinesischen Ursprung, Qualität und Material entsprechen nicht dem, was angeboten wird. Statt Leder kommt billiges Plastik, aber zurückgenommen wird nichts.
Finger weg.

This is a Chinese company and a scam. Please do not waste your money or your credit card company's time. All reviews other than a zero star are scams from this company!

Do not order from this company. They do not ship as promised, do not reply to emails, tracking is impossible, will not reply to request to cancel order prior to shipment, and after all that the product is garbage. Shoes feel like thin cardboard and are very poor quality. Request to return did not provide address, said to return to where they were shipped from and pay for the shipping to China. Disputed with Citi Credit. They temporarily credited my account but ultimately backed the "Pearlfeet" company. All a real scam. Stay away!

disgusting!!!
ordered 4 items on may 29 2020.
as of aug.19 received only 2 and both are wrong color, size and style.
do bot buy from this fraud website.
Tigran

Absolutely the WORST! Shoes were way off in size and they never responded to requests for an exchange. Then I just requested a refund and finally PayPal got them to respond. They want me to return the shoes to an address in CHINA which will probably be more than the original cost.

The pictures of the shoes I ordered look really nice. I ordered $85 worth of shoes (two pair). Took couple of months (!) to arrive, since that is how long it takes from CHINA by BOAT! None of this is clear from the website. Very deceiving company. When the shoes finally appeared on my doorstep, the are extremely cheap quality. The plastic tie straps came off as soon as I touched it.
I have contacted Pearlfeet for refund via their service email address. Since that is how you are supposed to get a discount. Then, they will give you the address. I have sent three separate emails and they DO respond...but have yet to give me the address. They keep stringing me along, probably hoping I give up. They did say that the return address is in China and probably be very expensive to return.
Companies like this should be outlawed. What a joke. Bunch of scam artists.
As some one mentioned in another review....good product to donate to Goodwill.

Don't buy from this company unless you are willing to wait at least 6 weeks to receive your product. The shoes I bought did not fit and had a ridiculous fake fur lining that make the shoes unwearable. Tried to return, but was told I had to pay shipping TO CHINA! The cost of shipping would be more than the price of the shoes, and no refund until the shoes are received in China. Web page summary of policies is very misleading. I will never buy a product from this company again.

The shoes finally arrived after 11 weeks, I have opened a dispute with PayPal. They are of very poor quality, not the right size and I will never wear them. Should have done my homework before ordering. Lesson learned, stay away from this company

I ordered men and women’s shoes as well as 3 women’s shirts on January 25, 2020. I received the men’s shoes towards the end of March. The quality is poor at best, and I won’t ever wear any of them (3). I still haven’t received my full order from them. I did receive the 2nd to the last shirt today (August 17, 2020). Not bad, 7 months after the order. I spent around $280 for everything, I’m a dumbass! Should be interesting to see if I ever get the last item, regardless of if or when it’s delivered, it’s going to be donated to the homeless with the rest of the order. Made in China says it all...

I ordered some shoes for my husband in an American size 11. The order took over six weeks to arrive. The shoes were way too small. In comparison to another pair size 11 shoe it was almost 2 inches shorter. I immediately contacted the company and requested a replacement/refund. This was in late March. I did not receive a response until mid-August and basically they said I ordered the wrong size - it was my fault and they would not replace or refund my money. This is not a good website to shop from. It is from China and I wish I would have known in the first place.

Terrible. My order took several months to receive and when I tried on the shoes for the 1st time, the laces ripped through the eyelet. Ripped in half. Total junk. When I requested a refund I was offered a 5 percent discount. I asked to return for my money back, and I was then repeatedly offered 10 percent discount and if I could take it to a shoe repair store. What a joke!!

It took just over a month to get the shoes I ordered. I tried them on as soon as they arrived. They were too small.

Also, the color was lighter than I expected. The pictures of the shoes when I was ordering had a fastener on the laces so they wouldn’t have to be tied. The shoes that arrived had no fastener on the laces.

Customer Service offered me a 20% credit and I could keep the shoes. No thanks. That wouldn’t make the shoes fit my feet. How about I just return the shoes unworn and you give me a refund? They agreed to that.

They wanted me to send the shoes to an address in China. I went to the UPS Store to inquire about shipping the shoes back to China. It would cost more than $200 USD to ship them from California to China. That’s insane.

So, I sent another email to Customer Service and have not heard back from them a week after this last email.

I would suggest not buying their shoes. The size might not fit and if it doesn’t fit, you can’t reasonably return them.

It’s really too bad. I was looking forward to some attractive, comfortable shoes. My mom really liked the look of them when I was about to try them on. Waste of money. Maybe they’ll fit my nephews but I’m sure they won’t be interested in any shoes their old uncle wanted to wear.

Don’t bother with these guys.

Horrible experience! Part 2

Ordered one pair of shoes in April. Received in June. Kept emailing them about the delay. Never knew China company until seeing it on credit card.
No size or brand indicated on the shoes and very cheap quality, in no way as advertised on their site! Tried to get with customer service - told me I selected the wrong size - started to play games including implying I was wrong.

Opened a claim with PayPal. Very disappointed because this did not fit into the Payment protection plan.

This seller is truly a scam and they know how to work the system so that you don’t get any type of refund.
Stay away if you don’t want to lose your time and money!

Horrible experience!
Ordered two pairs of shoes paid $95 usd ($145 cad) on May 9 and only received 1 pair over two months later ( mid July)!
The pair received was supposed to be size 11 men but was at most a 9 men’s. No size or brand indicated on the shoes and very cheap quality, in no way as advertised on their site!
Never received the 2nd pair.
Opened a claim with PayPal, after waiting over a month and a half they came to an agreement with the seller ( who goes by pearlgo and pierre buy) to issue me a full refund ONLY after I send the pair back to them at the address they provided (which is in China, at an address that seems very sketchy), with tracking, and they confirm receipt.
The cheapest shipping method I could find was $65cad which would take over 2 months or longer to arrive or next cheapest over $100cad!
Very disappointed in PayPal as well, as they really gave me a lousy service and no option for a refund for the pair I DID NOT receive. So basically I have to spend another 65$ to hope that in a few months I’ll receive a refund!
I tried contacting the seller and they keep giving me the runaround, seems like auto generated email response which asks me to keep the shoes and they can give me 20% refund ( if that’s even true)
This seller is truly a scam and they know how to work the system so that you don’t get any type of refund.
Their website doesn’t even make you aware that you are ordering from China. Fraud fraud fraud!
Stay away if you don’t want to lose your time and money!

Sent wrong shoes,way to small,just junk.They were over 50 dollars.What a joke.Never again!

Ordered a pair of shoes and men's pants in June and waiting until August to get them. However the MEN'S pants are WOMEN'S. Do not buy from this company, you are wasting your money. Waiting for your items should not take a month!

Ordered in June; still no shoes. Now, I know what a black-hole is! Money goes in nothing comes out!!

I ordered a pair of shoes paid and waiting 3months .
This is part of Wish . They keep telling me there on the way . So is christmas.

Paid €40 i could have bought something close in an actual store . Not happy😡😡