Pedalsure Reviews 

The process of claiming on pedalsure was straightforward and speedy. The customer service team kept me up to date on developments

We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop.
Chloe was very helpful and approachable throughout all the steps taken for our claim. Pedalsure reviewed the claim and opted in our favour. I can only recommend them to anyone riding an e-cargo or e-bike nowadays with the growing number of thefts out there.

A very simple and efficient claims process. Thank you.

Good service, I was slightly sceptical at first as they took longer than the 24hrs to get back to me about my claim but once in contact the process was quick and efficient.

Only just taken out my policy, not made any claim but the service just to get setup was good! Nice, quick & easy! Also very quick communication when I asked a few questions! Email response time was good!
So far so good :)

Speedy and reliable service on my second claim. Only room for improvement would be the ability to speak to someone on the phone, however emails were responded to in a timely manner and claim resolved efficiently!

I'd like to also give a mention to Chloe who provides a sterling service and is an asset to the firm.

Straight forward
Easy to use website

Wide coverage range

I recently had a claim regarding following my triathlon. The team responded quickly and in a very professional manner. I have always had excellent customer service from Pedalsure, I would highly recommend them.

Chloe was quick and efficient when helping me through their claims process. I had an issue regarding a stolen battery and they made the situation far less harrowing than it could have been.

I'd definitely recommend Pedalsure!

Nice easy and quick to set up my insurance for my e bike

Easy process and dealing with Pedalsure, sensible human answers and swift service on setting up policy and straight forward process in making a claim

Very efficient, quick response time. So happy that I had insurance with them when my electric bike’s battery was stolen. It was dealt with smoothly. Thank you

Simple, straightforward and speedy.
FAQ section really useful too.

Quick and easy process to submit the claim. I was pleasantly surprised by how straightforward the process was. I submitted all the required documents and evidence of the theft (angle grinder attack on lock) and within days I had a positive response. Once the acceptance form was completed payment was approved quickly. Recommended

Easy to scroll through website and choose the level of cover that I required for my ebike very good options available at a good price options available pay annually or monthly well pleased and would recommend

Cheap insurance, easy to take out. Options to add additional cover. Not 5 start as only option for payment is direct debit from back account and I would have preferred to pay on credit card.

My bike was stolen and the claims process was very efficient. Would recommend

Can't find my account,so I'll wait for the paperwork