It's very difficult to review an insurance company, especially if you've never made a claim. You only then know how they perform and look after their customers. What with prices of everything being so... Toon meer
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Lees wat reviewers zeggen
I Phoned to discuss my renewal of my caravan insurance as I did it on line and was not sure it had gone though when they finally answered they said it had gone though all right. But it did take 35 m... Toon meer
The customer service is brilliant. Very helpful when I ring them and always have time to explain things I didnt understand being one the older generation!! I was pleased as my insurance had only inc... Toon meer
Bedrijf heeft geantwoord
Repeat customer with Performance Direct. Cannot be any simpler to get a quote via confused.com and purchase the insurance policy with great ease. A handy app is available too.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Performance Direct
Geschreven door het bedrijf
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Contactgegevens
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Verenigd Koninkrijk
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Uitstekend
17K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
dont trust they will scheme to not pay…
dont trust they will scheme to not pay you, avoid at all cost and read the fine print, customer service never respond or answer queries
7 mei 2026
Review zonder uitnodiging
Great price great communications easy…
Great price great communications easy app to use
30 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
PROFESSIONAL
Professional and easy to communicate with. Dealt with my claim, although only a small claim re an ill fitted windscreen, it was resolved without any issues.
5 juli 2025
Antwoord van Performance Direct
Hi,
We appreciate you sharing your experience. We're happy to hear that our team was easy to communicate with and resolved your windscreen claim without any issues. Thank you for your positive feedback.
Kind Regards,
Chloe
Performance Direct.
Antwoord van Performance Direct
Hi,
We're so happy that our service was easy for you and that your telephone experience was very good. We appreciate your positive feedback.
Kind regards
Fazal
Grove and Dean.
Very reasonable priced and easy to deal…
Very reasonable priced and easy to deal with.
12 februari 2026
Antwoord van Performance Direct
Hello,
We appreciate you sharing your positive experience. We're happy to hear our prices were reasonable, and it was easy to deal with us.
Kind regards
Fazal
Grove and Dean
Antwoord van Performance Direct
Hi,
We're happy our efficient and accessible platform meets your needs and we appreciate you taking the time to share your positive experience with us.
Kind Regards
Fazal
Grove and Dean
Easy experience buying my motorcycle…
Easy experience buying my motorcycle insurance. Great value.
1 april 2026
Antwoord van Performance Direct
Hello,
We're happy to hear that your motorcycle insurance purchase was easy and valuable. Thank you for sharing your positive experience with us!
Kind Regards
Fazal
Grove and Dean
Cheapest Price
28 april 2026
Antwoord van Performance Direct
Hi,
We're happy that you are pleased with our prices and we appreciate you sharing your positive experience.
Kind Regards
Fazal
Grove and Dean
The customer service is brilliant
The customer service is brilliant. Very helpful when I ring them and always have time to explain things I didnt understand being one the older generation!! I was pleased as my insurance had only increased by ten pound. Well done !
1 mei 2026
Antwoord van Performance Direct
Hi,
We're happy to hear that our customer service was so helpful and that our team took the time to explain everything clearly. We appreciate your positive feedback regarding your insurance increase. Thank you!
Kind Regards,
Chloe
Performance Direct.
Antwoord van Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Easy to sort insurance
12 april 2026
Review zonder uitnodiging
Antwoord van Performance Direct
Hi,
We're happy to hear that sorting insurance was easy. Thank you for your feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Antwoord van Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
quick and easy
23 april 2026
Antwoord van Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Very helpful when renewing as I had…
Very helpful when renewing as I had some amendments to make and it was dealt with very well.
28 april 2026
Antwoord van Performance Direct
Hi,
We're happy to hear that we could assist you with your renewal and amendments. It's great to know the process was handled well for you. Thank you for your feedback.
Kind Regards,
Chloe
Performance Direct.
I have tried to remove auto renew from…
I have tried to remove auto renew from your site several times, sent E-mails to NOT renew policy, despite this I have had FOUR E-mails thanking me for renewing your policy.
SO PERHAPS YOU COULD CONFIRM YOU WILLNOT RENEW THE POLICY AND FORWARD PROOF OF NO CLAIMS.
awaiting with baited breath
Derek
1 mei 2026
Antwoord van Performance Direct
Hi,
Thank you for taking the time to share your feedback. We are very sorry to hear about your negative experience and the inconvenience this may have caused.
We take all feedback seriously and will use your comments to help us review and further improve our services. Providing a positive experience for our customers is very important to us, and we regret that we did not meet your expectations on this occasion.
We can confirm the proof of no claims bonus has been emailed to you.
Kind regards,
Molly
Performance Direct
Straight forward with information.
25 april 2026
Antwoord van Performance Direct
Hi,
We're happy to hear that you found the information helpful. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Antwoord van Performance Direct
Hi,
We're happy to hear that your experience was very good and very easy for you!
Kind Regards,
Chloe
Performance Direct
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