Perraro Electric Bike Reviews 96

I ordered and received the Perraro Ridex in December 2025. Ive had this bike a total of 4 months. I have a permanent indwelling foley catheter from being damaged from a medical device so I wanted to purchase something that would allow me to take my children to school and still get some form of exercise. I use to workout 3 hrs per day but that all changed with the damage that incurred. Anyways, I take my kids to school every morning on the Perraro Ridex. We live a total of 3 blocks from the school, its literally a 3minute ride. I do not abuse this bike whatsoever. I am so particular about expensive things I buy, I am constantly cleaning this bike because I want to keep it looking new. The first problem I experienced with this bike was that the left fender touched the tire so bad that the left tire has an indentation all the way around. It was advertised as having a thumb throttle but the bike I received didnt have that but thats okay because the company quickly sent me the thumb throttle, they also sent me a new left fender but upon receiving it in the mail it looks like a used part. Totally and completely horrible looking. It had extra holes drilled, scratches and paint that didnt match whatsoever. Upon talking to the people at Perraro they did some investigating and told me that the fender was indeed new and they drilled extra holes before sending it to me because I was having problems with the current one touching the tire. I dont know that still doesn't explain all the scratches and the nonmatching paint, my 5 year could do a better paint job. I started complaining to the company a couple months ago about a knocking noise I was hearing just pushing my bike into the garage (the bike wasn't even on). I was reassured by the company that the noise I was hearing was a normal noise. Also when riding it was making a chain jingling noise that the local bike shop told me was okay. My bike has 500miles on it, its only 4 months old and I went to turn it on 3 days ago, like I always do to take my kids to school and it started making a weird clanking noise and gave me error 07. It was really freaking weird as I had just used the bike the previous day to take my kids the 3 blocks to school and it worked just fine. I avoid all potholes and uneven roads because this bike wasn't cheap and I need it to last me, its very painful for me to walk with a catheter. The bikes motor is now bad, Error 07 either means the motor cable needs reconnecting or the motor is DONE ...well it wasn't the cable so the motor is indeed done. Maybe all the noises I was hearing were a precursor to the motor being bad but the company reassured me the noises were normal. Anyways here I sit with a no working bike, supposedly Im getting the motor this coming week which means come Monday I will have to walk my kids to school in which I am dreading the pain 😢 😭 For a bike that cost over 3k and that I voiced concerns about that were quickly and rudely shut down by the shop people I feel that I should of done more research in choosing a bike that would suit my needs. Now when the motor comes am I going to be able to put it on myself? I have no clue. Disappointed.

Took 3 times to finally ship my order. It's been about 12 days and i still don't have my order. They don't reply to my messages very quickly or at all since I ordered my trike. Very poor invoice system. No description or information about the order. I ordered a trike will a long range battery and I hope my order will be correct. I will wait and see what happens. I wish now I never ordered from Perraro Bikes. Won't recommend to anyone

Fast delivery. Quick response to questions. Beautiful bike.

Quick delivery, easy to assemble, but With few scratches. the thumb throttle Was replaced by a twist handle, I would prefered the twist throttle. Seat is comfortable,

Fast delivery was amazing… however the fenders for the back wheels are a problem. They rub on the tire. Where the basket mounts needs to be higher or something. My friend has the same problem with his bike as well.

I have to say the customer support is excellent. When I needed and extra battery for my Jaguar ebike, they ordered it from China. When I needed questions answered, I just called Mike from customer support and he knew the answers.

Great trike. The throttle was broken when I got it out of the box. I called and the guy on the phone sent me another one. So far so good. The trike is great with plenty of power and the reverse is great. Thanks for a great trike.

Took almost 4 months for arrival. 3 delays. Unacceptable.

I have had the bike for a couple weeks, charged the battery ONCE, and it stopped taking a charge after that. I've reached out to customer service with no response. An extra battery is $500, but I have no guarantee that won't do the exact same thing.
I am incredibly disappointed after spending so much money on something that was supposed to be a main form of transportation, and now I've had to scramble to find something else.

I live in Maui, Hawaii and went though a lot of competitive websites and emailed or called to ask if they will ship it here . They replied…NO or we will ship it to a forward shipper but your responsible of contacting the shipper and make the arrangements. I was a little agitated until I found this website . I chatted and told them of my situation . They told me no problem for shipping, then a little over a week later I’m riding my new Perraro Smart E Trike that is very rare here around the Island . Also a lot of people ask where they can get one . Hopefully you may get more business soon, LOL.

I received the product as expected in good quality order. Packaging of the product was one of the best I've ever seen and the product was received in fantastic working order. Took a five minute ride after I assembled the product and can't wait for my longer debut.

I am satisfied with the bike.Totally awesome

The company is doing great

Aside for the long backorder, e-trike was delivered in good shape and thoroughly explained by Mke.

It arrived on time, it is exactly as described. Assembly wasn't overwhelming, the bolts and screws were where they should be, which prevented having to sort through bags of fasteners. The trike shape, design, and comfort is by far superior to other trikes on the market. It is responsive, and easy to ride. There are 3 different makes of trikes in our household, the Siesta stands out as the Cadillac of them all.

I got the Perraro Siesta semi-recumbent trike for a family member, and it has been a great choice—especially for older riders. The seating position feels very relaxed and supportive, and the backrest makes longer rides much more comfortable. It’s easy to get on and off, and the trike feels stable even at slower speeds, which really helps with confidence.

The pedal assist is smooth, the controls are simple, and overall it’s a very comfortable, user-friendly trike. If you’re looking for something that’s gentle on the back and perfect for seniors or anyone who wants a safer, easier ride, the Siesta is an excellent option.

Trike's a bit heavy, but when it's moving, it's pretty stable and safe. It took about an hour to assemble, which isn't bad if you take your time. The ride is smooth, the motor gives a nice boost on small hills, and we love using it for park visits and school runs. It's solid and reliable—we like it a lot. The back and fender were a bit trickier to assemble, though.

The trike came packaged well and went together fairly easy. The power, speed and quality are a good deal for the money. My girlfriend is loving her new trike.

We bought the Perraro ridex e-trike. After only one ride, the welding of the bike seat snapped and broke. It took a month for them to send a new seat (they chose this over paying for someone to fix the welding), which arrived and now requires us to buy a tool which didn't come with the original assembly tools to repair the seat ourselves. No apologies, no compensation and a whole lot of hassle, still over a month later and we haven't used this expensive bike.