Some items were unavailable, but I was still charged the full amount on 24 Sep. When I asked about the status of my refund, which amounted to AED 396.90, I was told that it had been initiated. However... Toon meer
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Lees wat reviewers zeggen
i bought cat litter however the overall packaging was not done well, it tear up the original packaging and spilled the litter inside the box. the boxes were just dump in front of my door (not arrange... Toon meer
Almost 1 week the order is not reaching..Everyday they will ask for the location but nobody call or confirm if they will deliver.And they will change your order because the one you ordered is not avai... Toon meer
I had a great experience at this pet shop! I was looking for a better litter option for my cats, and Sherilyn was incredibly helpful. She took the time to understand what I needed and recommended a li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Storall Warehouse 5, Dubai Investment Park 2,, N/A, Dubai, Verenigde Arabische Emiraten
- +97148811494
- info@petcornerdubai.com
- petcornerdubai.com
2,3
Slecht
51 reviews
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Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Theivs
Theivs, display unavailable items once you buy it, they don't refund your money claiming that waiting for approval which will never come, don't buy from them, I have 11 cats buying from different apps in UAE and others never faced such issue
17 maart 2026
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Dear Reim,
Thank you for your feedback.
We understand that it can be disappointing when an item becomes unavailable after placing an order. However, our stock is live, fluid and subject to first-come, first-served availability across our online platform, warehouse and 21 retail locations across the UAE.
Our delivery and refund policies are clearly stated, and in the event that an item is out of stock, we process a refund with no questions asked. We do not hold customers’ money unfairly, nor do we make promises on stock that is no longer available at the time of fulfilment.
We always do our best to serve every customer with honesty, speed and fairness. However, in periods of high demand, promotions, supply chain pressure or fast-moving inventory, availability can change quickly. If a customer requires guaranteed stock, we strongly recommend visiting any of our 21 Pet Corner locations across the UAE, where products can be physically checked and purchased based on what is available at that time.
We welcome genuine feedback and are always open to resolving concerns directly. Customers may contact our management team at [info@petcornerdubai.com](mailto:info@petcornerdubai.com) so we can review the matter properly and assist where possible.
We respectfully request customers to understand that online stock movement is dynamic, and while we accept fair criticism, we also expect cooperation and fairness before public reviews are used to damage the reputation of a family business that has served the UAE pet community for over 21 years.
Pet Corner remains committed to serving pets and pet families across the UAE with transparency, care and responsibility.
Regards,
Pet Corner Management
Ms emma
Ms. Emma is very hardworking and professional. She assisted me very well. I truly appreciate her help. Thank you!
26 februari 2026
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Dear Emma,
Thank you so much for your kind words and for taking the time to share your experience with Pet Corner.
Your support means a lot to us. As a family business serving the UAE pet community for over 21 years, every positive review encourages our team to keep improving, serving better, and staying committed to pets and pet parents across the country.
We are always grateful when customers recognise the effort behind our service, stock availability, product range and care. We would also love to welcome you to any of our 21 Pet Corner locations across the UAE.
A special invitation from us: please do visit our largest Pet Corner store in DIP 2 — over 20,000 square feet of pet products, experiences, grooming, veterinary support and everything your pets could need under one roof.
Thank you once again for trusting Pet Corner. We look forward to serving you and your pets again soon.
Warm regards,
Pet Corner Management
Great prices and fast delivery
26 januari 2026
Antwoord van Pet Corner Dubai
Dear Anthony,
Thank you so much for your kind words and for taking the time to share your experience with Pet Corner.
Your support means a lot to us. As a family business serving the UAE pet community for over 21 years, every positive review encourages our team to keep improving, serving better, and staying committed to pets and pet parents across the country.
We are always grateful when customers recognise the effort behind our service, stock availability, product range and care. We would also love to welcome you to any of our 21 Pet Corner locations across the UAE.
A special invitation from us: please do visit our largest Pet Corner store in DIP 2 — over 20,000 square feet of pet products, experiences, grooming, veterinary support and everything your pets could need under one roof.
Thank you once again for trusting Pet Corner. We look forward to serving you and your pets again soon.
Warm regards,
Pet Corner Management
Management was very prompt on giving…
Management was very prompt on giving solution or tend to complain.
25 maart 2025
Antwoord van Pet Corner Dubai
Dear Saada,
Thank you so much for your kind words and for taking the time to share your experience with Pet Corner.
Your support means a lot to us. As a family business serving the UAE pet community for over 21 years, every positive review encourages our team to keep improving, serving better, and staying committed to pets and pet parents across the country.
We are always grateful when customers recognise the effort behind our service, stock availability, product range and care. We would also love to welcome you to any of our 21 Pet Corner locations across the UAE.
A special invitation from us: please do visit our largest Pet Corner store in DIP 2 — over 20,000 square feet of pet products, experiences, grooming, veterinary support and everything your pets could need under one roof.
Thank you once again for trusting Pet Corner. We look forward to serving you and your pets again soon.
Warm regards,
Pet Corner Management
All items are out of stock
All items are out of stock, do not order from them. How a big company does not have a system? And they will not refund you immediately. Slow customer service. Totally unacceptable.
5 januari 2026
Review zonder uitnodiging
Still awaiting a refund after weeks of…
Still awaiting a refund after weeks of my items not being delivered. Customer service has said it’s down to accounts? So I have bought items that don’t exist , haven’t been delivered yet being questioned about refund . Finally got them to do a refund and it’s a scam - they refunded to an account that isn’t mine. Yet again on the phone all day trying to rectify . Isn’t taking someone’s money theft?
17 december 2025
Review zonder uitnodiging
Staff is very knowledgeable and…
Staff is very knowledgeable and experts, I never came across anyone who has full knowledge about all pets in one store
Definitely recommend the businessbay branch especially, they have healthy pets and if you're genuinely ready to become a pet parent THIS is the place you start your journey. Really appreciate the hardwork and insights about my star tortoise diet tips Thank you...
7 december 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Dear Syeda,
Thank you so much for your kind words and for taking the time to share your experience with Pet Corner.
Your support means a lot to us. As a family business serving the UAE pet community for over 21 years, every positive review encourages our team to keep improving, serving better, and staying committed to pets and pet parents across the country.
We are always grateful when customers recognise the effort behind our service, stock availability, product range and care. We would also love to welcome you to any of our 21 Pet Corner locations across the UAE.
A special invitation from us: please do visit our largest Pet Corner store in DIP 2 — over 20,000 square feet of pet products, experiences, grooming, veterinary support and everything your pets could need under one roof.
Thank you once again for trusting Pet Corner. We look forward to serving you and your pets again soon.
Warm regards,
Pet Corner Management
Mobile grooming
I booked a mobile appointment on the 26th October with Adelaide and asked for the payment link then recieved a message saying it would not be possible to have the service as I lived to far away, even though we have had all our dogs over the the last 18years groomed by Pet Corner. The customer service follow up to get a booking based on having more customers in our area was terrible. Non responsive even after WhatsApp and calls. 5 weeks after still trying to get an appointment insisted on speaking to a supervisor / manager Sherlylin who promised she would come back to me did not and called her again. Bottom line after using this company since we have had dogs in Dubai will not be using there services and they need to change there approach to the customer.
26 oktober 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Dear Joanne,
We genuinely value the relationship we have built with you over the last 18 years, and we recognise the trust you have placed in Pet Corner throughout this time. Because of this long history, we believe it is important to address your review with complete clarity and fairness.
Our business has evolved significantly, and like many service-based organisations in the UAE, we have transitioned to a fully digital self-booking system for grooming appointments. This ensures transparency, accuracy, and equal access for all customers. Manual bookings are no longer supported, and this is clearly communicated across our platforms.
Regarding your location, our mobile grooming vans operate within defined service zones, and unfortunately, your address falls outside the radius we are able to serve. This is a logistical limitation, not a reflection of how we value you or your pets.
However, what concerns us deeply is the one-star review, which does not reflect the 18 years of service, loyalty, and effort our teams have consistently provided. Throughout nearly two decades, we have cared for your pets with dedication, and during that entire time, we did not receive a positive rating or public acknowledgement of the work our staff put in for you.
It is disheartening that a single instance where we simply could not extend our mobile grooming beyond our operational limits resulted in a rating that harms the very business you have supported for years.
We believe customers also carry a moral responsibility when reviewing businesses they have benefitted from for so long. A one-star rating for something outside our control is not a fair reflection of who we are or the service we have consistently delivered.
We remain grateful for the trust you placed in us over the years, and our doors are always open should you wish to continue with our in-store grooming services or explore alternative solutions with our management team.
We hope you will also acknowledge the quality and care we have maintained for almost two decades.
Pet Corner Management Team
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
You charged extra for 60-minute…
You charged extra for 60-minute delivery, but I’ve been waiting this whole time and nothing has arrived! Don’t make us pay extra if you can’t even deliver on time!
21 oktober 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Very professional and orders are…
Very professional and orders are delivered without delay , Mr Manoj is very helpful and always follows up if items are unavailable
26 augustus 2025
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Booking was a hassle.
Booking was a hassle.
Team are very distracted, no follow up, they took long time to answer my inquiry and I got no clear answer
I was then forced to go with the service as they deducted the money for wrong service and at the end Full grooming was actually a basic one o couldn’t capture any difference.
No recommended at all
25 augustus 2025
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Money taken after cancelled order
I cancelled the order as it is the wrong food. Again money is taken off my account and I’m not refunded but money is put in my wallet which I am forced to spend. Please cancel this order and refrain from taking money off my account
26 augustus 2025
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
not trustworthy business
I have seen countless ads on Instagram promoting this pet shop, but my experience has been disappointing. After placing an order, I didn’t receive any updates or delivery for over three days. When I reached out to them, they informed me that the items were out of stock.
I demanded a refund, yet they insisted on issuing store credit instead of returning my money to my original payment method. This is unacceptable. Their customer service is slow and unresponsive, showing a complete lack of attention to their customers' needs.
Despite having numerous branches, this does not reflect the quality of their service, and I do not consider them a trustworthy business.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Gemma and Rio are the best groomer
Gemma and Rio are the best groomer. Very professional, takes good care of my Coconut and always assures my kitty the he is in good hands. My cat after grooming smells soo good. I can see that they care so much about cats.
26 juli 2025
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
great service
25 juli 2025
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Jimmy is great and very professional…
Jimmy is great and very professional with dogs . My dog love him .
25 juli 2025
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
I had a great experience at this pet…
I had a great experience at this pet shop! I was looking for a better litter option for my cats, and Sherilyn was incredibly helpful. She took the time to understand what I needed and recommended a litter that has worked out perfectly—way less odor and much easier to clean. My cats seem happier too! Really appreciate the knowledgeable and friendly service. Will definitely be coming back for more supplies. Thanks again, Sherilyn!
28 juni 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
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