Some items were unavailable, but I was still charged the full amount on 24 Sep. When I asked about the status of my refund, which amounted to AED 396.90, I was told that it had been initiated. However... Toon meer
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Lees wat reviewers zeggen
i bought cat litter however the overall packaging was not done well, it tear up the original packaging and spilled the litter inside the box. the boxes were just dump in front of my door (not arrange... Toon meer
Almost 1 week the order is not reaching..Everyday they will ask for the location but nobody call or confirm if they will deliver.And they will change your order because the one you ordered is not avai... Toon meer
I had a great experience at this pet shop! I was looking for a better litter option for my cats, and Sherilyn was incredibly helpful. She took the time to understand what I needed and recommended a li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Storall Warehouse 5, Dubai Investment Park 2,, N/A, Dubai, Verenigde Arabische Emiraten
- +97148811494
- info@petcornerdubai.com
- petcornerdubai.com
2,3
Slecht
51 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Worst Customer Service
I am writing to express my disappointment with the recent experience I had with there customer service.
I have been following up regarding a refund that was promised to be processed within 2–3 days. However, despite multiple follow-ups, I have yet to receive the refund. To make matters worse, the agent’s response was unprofessional and dismissive, replying in all capital letters — which came across as rude and disrespectful.
I regularly order from other online pet shops and have never encountered such poor customer service. This was my first experience with your platform, based on a recommendation from a friend, but unfortunately, it has been deeply unsatisfactory. I will certainly inform my friend of this experience and will not be placing any future orders.
30 mei 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
terrible customer service
The stores are good and has almost everything your pet requires. Their customer service is terrible though. Someone named Adelaide can be the worst person to speak to regarding any of your order. Speaks as though they do us a favor after they receive our order and payment.
9 maart 2025
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Grooming was bad
Grooming was bad, he didn’t cut any hair and my dog wasn’t even fully clean. Poor service. Will not come again.
25 november 2024
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
The hairdresser did not follow…
The hairdresser did not follow instructions for hairtrim near the face. Spoilt the look! We dont want same hairdresser next time. The one who came before this last time is ok to come for buddy. Please make sure for next time.
14 november 2024
Antwoord van Pet Corner Dubai
Thank you so much for choosing Pet Corner! We truly appreciate your support.
We are a family-run business with over 20 branches across the UAE, offering everything your pets need from veterinary care and grooming to aquarium maintenance, bulk services, and a robust e-commerce shopping experience at www.petcornerdubai.com.
Your feedback means a lot to us, and we’re always here to help.
If you ever wish to reach our management team directly, please feel free to email us at info@petcornerdubai.com.
Thank you again for being part of the Pet Corner family! 🐾💛
Very easy to make a booking
Very easy to make a booking. Lovely was very accommodating and professional
16 november 2024
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you very much for your valuable feedback on our products, services, and our passionate team members. Your feedback helps us to provide you with the best in-store experience. Pet Corner strives to be "Your Family Pet Store" & has been doing so for the last 20 years. Much love to you and your fur baby. Please feel free to download the PET CORNER APP on IOS, ANDROID, or HUAWEI APP store. You may also call us at 800 PET CORNER (738 267 637) or whatsapp us on +971564013533, alternately if you wish to reach out to our founders for any additional information or feedback please do email us at info@petcornerdubai.com.
Help in booking grooming appointment…
Help in booking grooming appointment provided by Lovely. The same was easy and straightforward.
16 november 2024
Review zonder uitnodiging
Antwoord van Pet Corner Dubai
Thank you very much for your valuable feedback on our products, services, and our passionate team members. Your feedback helps us to provide you with the best in-store experience. Pet Corner strives to be "Your Family Pet Store" & has been doing so for the last 20 years. Much love to you and your fur baby. Please feel free to download the PET CORNER APP on IOS, ANDROID, or HUAWEI APP store. You may also call us at 800 PET CORNER (738 267 637) or whatsapp us on +971564013533, alternately if you wish to reach out to our founders for any additional information or feedback please do email us at info@petcornerdubai.com.
Great Place to be at their stores
Great Place to be at their stores, convenient locations around the UAE and most importantly always close to our community we live in. We use Pet Corner Sheikh Zayed Road- staff are extremely helpful , loyal and friendly. Thank you Pet Corner for serving Jacky and Jasmine with their needs.
6 november 2024
Antwoord van Pet Corner Dubai
Thank you very much for your valuable feedback on our products, services, and our passionate team members. Your feedback helps us to provide you with the best in-store experience. Pet Corner strives to be "Your Family Pet Store" & has been doing so for the last 20 years. Much love to you and your fur baby. Please feel free to download the PET CORNER APP on IOS, ANDROID, or HUAWEI APP store. You may also call us at 800 PET CORNER (738 267 637) or whatsapp us on +971564013533, alternately if you wish to reach out to our founders for any additional information or feedback please do email us at info@petcornerdubai.com.
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