Fantastic service! Put my order in on Thursday 3pm received my harness & collar at 10am on Saturday. Couldn't fault the experience. Will definitely use again. Thank you
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Lees wat reviewers zeggen
Wide range of good quality pet products. In particular the Ancol tartan coats are brilliant and my two diva westies love them as well as looking remarkably cute walking side by side .Order was pr... Toon meer
Bedrijf heeft geantwoord
Order arrived, no issues with the order. However it didn't fit, so needed to return. The returns form is very difficult, as it asks for Invoice numbers, Order numbers, return codes, address deta... Toon meer
Thank you Pershop direct for an excellent service, I ordered my Dog a slip lead and it arrived within two days, and that was with standard delivery. I will be using them for all my pet needs in the fu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hertford-based Petshop Direct is an online family retailing business working with a dedicated team of highly skilled individuals who care greatly not only about our customers, but also about their feline and canine friends. We supply a comprehensive range of top-quality accessories and food for cats and dogs by industry-leading brands including Julius-K9, Ancol, Ruffwear, Planet Dog , Bon Appetit and Wolf's Mountain at extremely competitive prices.
Contactgegevens
Unit 6 71 Mead Lane Industrial Estate , SG13 7AX, Herford, Verenigd Koninkrijk
- 01992 334 905
- info@petshopdirect.co.uk
- petshopdirect.co.uk
4,7
Uitstekend
397 reviews
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Antwoord van Petshop Direct
Thank you for your feedback.
Kind Regards
Petshop Direct Team
Communication needs improving
I ordered 2 Puffa Jackets online on the 3rd Nov 23 this sale was excepted. I was sent 1 jacket. I was then informed contact had been made with me I had no messages. I’ve had to chase up the jacket I’d purchased, only to be told that it was being sent out Wednesday 8-11-23 then I was informed it was being sent out first Class yesterday. Communication needs to be improved.
3 november 2023
Antwoord van Petshop Direct
Hi Alison
Thank you for your feedback! We are sorry that the second item has been dispatched at a later stage. In some rare cases orders can be shipped in separate deliveries.
We apologise on this occasion!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Excellent service and delivered very…
Excellent service and delivered very quickly would recommend.
30 oktober 2023
Antwoord van Petshop Direct
That's fantastic! We're committed to providing excellent service and fast delivery. If you need anything else, please don't hesitate to reach out.
Kind regards
Petshop Direct Team
Prompt delivery good customer service.
Prompt delivery good customer service.
Package leaked in the post, but when I let them know, they sent another out very promptly.
Would certainly use again.
2 oktober 2023
Excellent website
Excellent website. Found exactly what I was looking for. I couldn't find what I wanted in any pet retail shop near me. Highly recommended to pet owners who want quality and value for money. Thank you.
2 oktober 2023
Speedy & efficient service
Speedy & efficient service. Very happy with the product thank you
25 september 2023
Ok quality, good price
The lead and collar are alright but they’re not the best quality, they got stained easily and were very stiff. Not an expensive brand so I guess good enough for what we paid.
30 augustus 2023
Antwoord van Petshop Direct
Thank you Clive for your feedback. The Ancol leather is a great budget quality collar. It is made out real leather however in rainy condition the stain might come off for some colours!
Apologies on this occasion!
Thank you for choosing Petshop Direct UK,
Regards
Petshop Direct Team
Happy days
Arrived very quickly, amazing quality, fits perfectly, really does look the business on my german shepherd, strong,sturdy everything you need for a large dog, I'm extremely happy with this harness
6 september 2023
Very easy to order and it was sent out…
Very easy to order and it was sent out / delivered very promptly
28 augustus 2023
So easy to order and looks great
29 augustus 2023
excellent service and price
28 augustus 2023
Fast and efficient from order to…
Fast and efficient from order to delivery .
Great product ready for the beach.
28 augustus 2023
Fast postage.
3 augustus 2023
Excellent service from a great value company!
Great company, I made a mistake when I ordered (ordered a L when I needed a S), I emailed them as soon as I realised and they rectified it immediately. Arrived quickly, very happy and will definitely order again.
The price was very good and was the best we could find anywhere.
1 augustus 2023
Excellent service and accurate sizing…
Excellent service and accurate sizing of the step in dog harnesses on the item descriptions made for a stress free purchase. One of the 2 was not in stock directly from them but was via their Amazon stock which they arranged to be shipped immediately so both arrived same day
30 juli 2023
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