Fantastic service! Put my order in on Thursday 3pm received my harness & collar at 10am on Saturday. Couldn't fault the experience. Will definitely use again. Thank you
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Lees wat reviewers zeggen
Wide range of good quality pet products. In particular the Ancol tartan coats are brilliant and my two diva westies love them as well as looking remarkably cute walking side by side .Order was pr... Toon meer
Bedrijf heeft geantwoord
Order arrived, no issues with the order. However it didn't fit, so needed to return. The returns form is very difficult, as it asks for Invoice numbers, Order numbers, return codes, address deta... Toon meer
Thank you Pershop direct for an excellent service, I ordered my Dog a slip lead and it arrived within two days, and that was with standard delivery. I will be using them for all my pet needs in the fu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hertford-based Petshop Direct is an online family retailing business working with a dedicated team of highly skilled individuals who care greatly not only about our customers, but also about their feline and canine friends. We supply a comprehensive range of top-quality accessories and food for cats and dogs by industry-leading brands including Julius-K9, Ancol, Ruffwear, Planet Dog , Bon Appetit and Wolf's Mountain at extremely competitive prices.
Contactgegevens
Unit 6 71 Mead Lane Industrial Estate , SG13 7AX, Herford, Verenigd Koninkrijk
- 01992 334 905
- info@petshopdirect.co.uk
- petshopdirect.co.uk
4,7
Uitstekend
397 reviews
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Easy to order and fastdelivery ,great…
Easy to order and fast delivery ,great collar thankyou
23 juli 2023
Our Julie is Happy.
The simplicity of placing the order.
Excellent prices. I have been buying these treats for over 10yrs Perrito
I love the chunkies for cats and small dogs, my dogs have always been over 40 kilos and its amazing what they will do for one treat. instant recall comes to mind, Julie is crafty and won't go for a walk till she knows they are on board.
my dogs a raw feeders and I dont find them affecting her movements.
Thankyou
6 juli 2023
Great range of products at very…
Great range of products at very competitive prices. Delivery and communications were clear and efficient.
28 juni 2023
Had what I needed and came promptly.
2 juli 2023
Item ordered was exactly as expected
Item ordered was exactly as expected. Delivered on time.
27 juni 2023
Good customer service
There was a delay in despatch as one item was unavailable. I agreed to an alternative and this was delivered quite quickly. Good customer service, so will use them again
30 mei 2023
Great choice of good quality products
Great choice of good quality products, good prices and good brands. Order arrived really quickly and was well packaged. Would definitely order from these again.
4 juni 2023
hi I got the product i ordered and was…
hi I got the product i ordered and was delivered in good time thank you
1 juni 2023
Fast service
Ordered a cool jacket for our little dog late afternoon. Paid for express delivery and had it the next day. Couldn't have been better. Perfect service. Will use them again.
29 mei 2023
The shopping experience was simple
The shopping experience was simple, fast and efficient. The delivery was prompt and the branded product was an excellent price. Very happy and would definitely recommend.
8 mei 2023
Antwoord van Petshop Direct
Thank you Carol for sharing your experience with our community. Hope to see you again soon. Thank you for supporting our business. Regards Petshop Direct Team
Sent to billing rather than delivery…
Sent to billing rather than delivery address entered and product never received. Customer service said unlucky basically m
8 mei 2023
Antwoord van Petshop Direct
Dear Customer
Thank you for your feedback. The order was placed using apple pay with your old address saved. Unfortunately we were not able to amend the delivery address after shipping. We are sorry that old address was saved with your apple pay settings. We've emailed you a couple of options to solve this issue at the time however we've never heard back.
We are still willing to help so please contact us at info@petshopdirect.co.uk
Kind Regards
Petshop Direct Team
Quality products, quick
Fast shipment, quality products. Nessie loves her new harness. It was my first time ordering from Petshop Direct, and I would do so in the future.
1 mei 2023
Antwoord van Petshop Direct
Hi Rick. Thank you for your review. Glad to hear that Nessie loves her new harness. Thank you for supporting Petshop Direct
Efficient and quick service
24 april 2023
Antwoord van Petshop Direct
Thank you for your feedback and for choosing Petshop Direct. Regards, Adrian Petshop Direct Team
Order was accepted and reached me in
Order was accepted and reached me in a reasonable time goods were just as I expected good quality
3 april 2023
Antwoord van Petshop Direct
Hi Patricia. Lovely to hear your feedback. We are very pleased that Royal Mail delivered your order on time. Hope to see you again in the future!
Best Regards
Petshop Direct Team
Genuine product and quick delivery
Great price for product compared to other retailers.
Swift delivery.
2 april 2023
Antwoord van Petshop Direct
Lovely and honest feedback DD. Thank you for sharing with us.
Best Regards
Petshop Direct Team
Excellent place
Excellent place. We took our puppy there for a new harness and the owner was great and fitted it for us, he knew his stuff. We also for a lead and coat too! Ordered on line as well and quick delivery
2 april 2023
Antwoord van Petshop Direct
Hello Emma. Thank you for shopping at our store in #Hertford as well as shopping online. Your puppy is adorable:). Hope to see you again soon.
Kind Regards
Petshop Direct Team
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