PF Jones Reviews 

I have not received my package

Professional

PF Jones provided a turnkey service for supply, delivery and fitting of a tow bar for my vehicle. They were very knowledgeable in advising the most appropriate brand to use, and arranged for an excellent mobile engineer to come to our house for the fitting. A truly excellent service for a very reasonable price.

All from start to finish

Easy and straightforward process of purchase and installation of tow bar.
Would recommend PF Jones to anyone looking for a tow bar fitment.

Speedy delivery and easy to order. Recommended by a mechanic friend of mine, won’t go past these guys now 👍

Brilliant service and excellent pricing.

Needed information about a tow bar and the wiring integration for a vehicle, customer services provided it. Ordered online and it was delivered quickly. Great service.

Great experience , good price

Good choice of products, competitive pricing and quick delivery. What more could you want?

Towbar arrived quickly and was exactly as described.
Fitting was as per instructions. Good quality and solidly built.

AVOID!!!

AVOID THIS COMPANY FOR INJECTOR RELATED ISSUES.

I would not use this company again for injector issues. I had six injectors tested by PF Jones Manchester after a garage recommended them, which cost me £180. The next day, they told me all six injectors had failed their test. They offered me the choice of new or reconditioned injectors, both with a 12‑month warranty, so I chose the reconditioned ones for £336. Please note they keep your original injectors if you opt for reconditioned ones.

After having them fitted, I immediately heard a ticking/knocking sound coming from the engine when driving. I took the vehicle to a specialist garage, who confirmed the injectors were faulty. I then had second‑hand injectors fitted by them, and the ticking/knocking noise disappeared straight away.

When I returned the faulty injectors to PF Jones, the customer service was negative and completely different from when I first had my original injectors tested. They even struggled to recognise their own injectors, claiming the numbers on labels were missing and blaming the condition on other factors. After carrying out their in‑house test, they told me the injectors were “firing fine” and blamed the fault on anything else but the PF Jones injectors. I repeated that the noise had gone as soon as their injectors were removed, but they still refused to refund me, even though I had used them for only 16 days.

For anyone considering buying or testing injectors, my advice is not to trust their tests. They will likely fail all your injectors, leaving you feeling stuck and pressured into buying replacements from them with a 12‑month warranty. But if an issue occurs, they will blame something else and leave you in a difficult position.

I have been driving for over 20 years. I have experienced many mechanics and related companies. This is my honest review of the experience with PF Jones Manchester.

I hope this review will help someone save time and money. The experience occurred in February 2026.

AVOID THIS COMPANY.

Well priced, good products, fast delivery and sending surcharge items back was easy and refunded quickly, will use again

Delivery was fantastic thank you

Quick service ,part as described.

Good well made tow bar
Fitted really easily

Quick delivery of my new diesel heater-been using it since delivery it’s really economical to run and warms up real quick-highly recommend it

From start to finish very professional. The fitter Louis did a great job and you won’t even know that the building had been cut out for the detachable towbar once finish the work.

This is my second tow bar (shipped to the USA). Great customer service. Packaging both times took some hard hits during transit. With the latest one, I'm surprised the the receiver didn't fall out of the box along the way. There was some damage, but perhaps none that matters. I'm glad PF Jones exists and would not hesitate to order from them again.