PG tips - Home Reviews 577

The tea bags have become builders strength tea but actually don't taste like tea. Some people like weak tea but however much milk is used, it is still builders looking tea. However it has taken me to buying another tea bag maker to get the most important thing back and that is the TASTE.

Absolutely disgusting tea what's hapito pg tips tea bags just vile no taste had to use two bags to make one semi strong cup of tea

The new tea bags are just awful. Taste is so horrible I thought it was a supermarket "basics" brand. I emailed them to let them know and just received a generic response saying how they are "constantly improving" their product. They are simply not listening to their customers. After many, many years of drinking PG Tips tea, I've switched brands now and will not be going back.

I thought it was me or the tea had gone off ? Tried different length of brew times, water temp, new milk, mug sizes etc but still disgusting. Very tannic on the palate, tea so fine it's more like a dust. PR spin from Unilever about 'less tea - more room to brew in bag' - this is obviously a cost saving exercise gone wrong. Has moved me back to using loose tea in a small pot and now a perfect cup.

Like everyone else , I have had to change my brand of teabags. I don't care about the shape however I do care about the taste. I notice you haven't claimed this profile so maybe you aren't willing to listen to your customers.

You change a perfectly good teabag, back to the square teabag, which no one brought, becouse they are no good.. the tea, taste weak, and not a very nice cuppa, so disappointed, ive been drinking pgtips for over 30years, and have now changed brands. Seems like your looseing, alot of customers, maybe rethink about the pyramid teabags!!

If I could give you 0 but can’t. Why change something that was a great cup of tea that I have drunk for years I never had a problem with the pyramid bag these new square ones are useless, they come joined together as 2, which then split when you try to tear them apart, put the price up to make it worse. you need to Sack the nit wit tat you employed that came up with this. this is a copy of the last review but it is exactley my thoughts word for word. disgraceful product and massively overpriced costs. youve failed PG tips, youve failed your customers.

I have just tried the new PG tips awful tea.
Will no longer buy this product.
Who on earth is responsible for this mistake?

Lack of flavour, fragile bags recently. This was our regular brew. What's happened .

If I could give you 0 but can’t. Why change something that was a great cup of tea that I have drunk for years I never had a problem with the pyramid bag these new square ones are useless, they come joined together as 2, which then split when you try to tear them apart, put the price up to make it worse. you need to Sack the nit wit tat you employed that came up with this. I now drink ALDI GOLD blend tastes good and nice round bags that are a better quality shame on PG

Wow what happened to these t-bags.
Awful.
The pyramid bags used to be amazing,since the change you get less for your money and the bags themselves are terrible.
Always splitting, boxes with bags that aren't even perforated half the time.
All that money they spent on making these perfect bags,what a load of rubbish.
More than likely will go back to Tetley now until they get their act together.

When I opened a box of 210 PG tips a huge percentage of the bags no longer contained tea which was all loose in the box. What a mess! And waste of money.
I have used PG for years as it suits our water but increasingly I have found the bags not fit for purpose and some have broken in the pot but not on this scale
What happened to quality control!

I only drink pg tips and my morning cup is vital lol tea bags arnt the cheapest thing to buy, so I'm getting a little ticked off that these new ones keep splitting or have wholes in them before I've even got them out the box. Please sort this out or I will be forced to change brands! 🤣

What have you done to out PG tips Tea the square bags keep coming apart at the edges the tea is awful. I've been drinking PG for 30+ years and I'm afraid I'm changing to another brand thanks very much for letting your customers down.

I always buy the large box of tea bags, but the new box and the one before. The bags were split, not very good , they're not cheap, why is this happening so often. No more will I buy them. Will now give another brand, after years of p.g. tips.

Awful taste with the new non-pyramid bags. Tossing the whole lot. Fix it please.

Nothing wrong with the old ones . The new taste is horrible.

Another long standing PGTips customer looking for an alternative. New bags are rubbish!

PG Tips company has ruined their product. I just read they spent 50 million pounds on this change in not only the tea bag design but the tea blend. The taste is horrid. I am so disappointed since this is undrinkable. Now I will go on the search for a new tea for my tea addiction. As this new tea cannot be salvaged.

I have been a PG Tips tea bag buyer for many years, but what went wrong?..The taste now is awful, very bitter, i drink three cups a day, but no longer look forward to my cuppa. Since you adopted the change of bag, the bigger flat version, the quality/taste has declined significantly. Unfortunately you are about to lose a long standing customer. Why change a decent product to an inferior one?