Phobio Reviews 

The process for trade in was easy and the offers were fair after inspection. The virtual cards were distributed quickly and I appreciated that as well. Handy option to get a little money back for something I no longer need.

The process was easy and very little was done on my part. I completed the questions and took the phones to UPS. Phobio even paid me more for a phone when I didn't give the correct details. I know where I'm sending my phones that are no longer used going forward. Phobio all the way!!

Smooth experience and good communication.

Simple, straightforward and understandable at all levels. Easy transaction.

Super easy to comply......very happy with the service........maybe I'll upgrade and send you another cell!

Communications seemed useful and the connection with Costco bred confidence; however, since receiving an email on September 15 saying my trade in compensation would “arrive soon,” I have heard nothing more except for requests to rate your service. What is the status of my payment?

4/5 stars: Strong trade-in value, easy process, and gift card over store credit. Only blip was being sent a packing box that was too small. Customer support email a UPS QR code same day.

Very easy instructions on what to do to return the equipment. Notifications on receipt of the piece and shortly after was told of the amount given on the return.

Traded back 3 cellphones without issue. Easy and painless process.

Communication and shipping was easy, and quick

It was fast, it was easy and it was fair.

actual payout was 1/8th of the quoted price. also the payout was seriously delayed

Very easy. Provided secure box to send in computer with prepaid label. Even though I sent it months after receiving the box, Costco still gave me the value (as credit) Phobio said my old computer was worth. Hope my computer is actually recycled in the USA, rather than sending it off to some other country as scrap.

first of all,,,i only get 15.00 instead of 30.00 cause you say my watch wasn't what i said it was,,,,unless something happened to it in the mail,,,,it was in perfect condition, besides the battery being slow,,,,very disappointed,,,its only 15.00 dollars,,,,but really,,,,wish now the screen was cracked,,,which it wasn't when it left my house

The process was very fast and easy. I didn’t even have to wait for a shipping box. Going to UPS with the unpacked items was sufficient.
The appraisal was done speedily, and the e-check for costco came earlier than the email telling me that it would be arriving soon.
Good process. I would use this company for trade-in of Apple electronics again.

I haven’t gotten my payment. I received two e-mails that its on the way on Sept 9 and Sept 15, but nothing.