Photo Fresh Reviews 

Antwoord van Photo Fresh

8 mei 2026

Hi Annie,

Thank you so much for your lovely review! We’re so glad you loved the photo of your cat and really appreciate the recommendation, “little gem of a company” means a lot to us 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

8 mei 2026

Hi Annie,

Thank you so much for your lovely review! We’re so happy to hear the air fresheners turned out perfectly and that you loved both the print quality and the scents 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

8 mei 2026

Hi Shauna,

Thank you so much for your review! We’re so glad to hear your son loved the product!

Thanks again,
Stephen

Antwoord van Photo Fresh

Geüpdatet op 8 mei 2026

Hi Glenn,

Thank you so much for your review! Really glad to hear the ordering process was easy and that your order arrived within the expected timeframe 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

8 mei 2026

Hi Brenna,

Thank you so much for your lovely review! We’re so glad your partner loved it and that everything arrived on time and well packaged. Great to hear you loved the scent too 😊

We really appreciate the support and can’t wait to make more for you.

Thanks again,
Stephen

Antwoord van Photo Fresh

6 mei 2026

Hi Sharon,

Thank you so much for your lovely review! So glad to hear you were happy with the quality and that it made a great present 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

6 mei 2026

Hi Taisa,

We’re really sorry to read this and completely understand how upsetting this must have been, especially as it involved a gift for your child.

As explained in our previous emails, your order was processed and shipped on time to the exact shipping address provided. Unfortunately, we have no control over how Royal Mail completes the final delivery. We completely agree that your parcel being marked as delivered but going to the wrong address is unacceptable, and we raised this with Royal Mail as soon as you made us aware.

Since then, we have processed a full refund for your order and also sent out a brand new replacement free of charge. We do understand your concern around where the original parcel may have ended up, and if it was delivered to a neighbour incorrectly, we genuinely sympathise with how worrying that might've been.

However, as the order was correctly processed and labelled on our side, this was unfortunately outside of our control and we cannot take responsibility for your local postman's mistake.

We’re very sorry again for the experience and the frustration caused, and we appreciate you bringing this to our attention.

Thanks,
Stephen

Antwoord van Photo Fresh

6 mei 2026

Hi Sophie,

Thank you so much for your lovely review. It really means a lot to hear that it helped you keep a special memory of your pet close, that’s exactly why we do what we do ❤️

So glad you were happy with how it turned out, and we’d love to make more for you anytime.

Thanks again,
Stephen

Antwoord van Photo Fresh

21 apr 2026

Hi Michelle,

Thank you so much for your lovely and understanding review! We really appreciate your patience while we looked into it, and we’re so glad to hear your daughter loved them in the end 😊

Thanks as well for the helpful note on ordering in advance, that’s really appreciated.

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Fatma,

Thank you so much for your lovely review! We absolutely love this, it’s exactly what we hope for, something personal that makes you smile every time you see it. So glad you’re enjoying the scent too and that you’ve shared them with friends and family.

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Nicole,

Thank you so much for your lovely review! So glad to hear you were happy with how they turned out and that the scent is lasting well too. They really do make great gifts, and we can’t wait to make more for you 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi David,

Thank you so much for your review! Really glad to hear you were happy with both the product and the service, means a lot to us.

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Jacqueline,

Thank you so much for your review! We’re really glad you liked the product, and we appreciate the feedback on the size too, that’s really helpful for us going forward.

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Caragh,

Thank you so much for your lovely review! So glad to hear they made great gifts and have pride of place in their cars, that’s exactly what we love to hear 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Alex,

Thank you so much for your review! Really glad to hear they made great Christmas gifts and that you were happy with the photo quality. We appreciate the feedback on the scent too, and we’re glad you still felt they were worth it overall 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Izzy,

Thank you so much for your review! Really glad to hear you loved the photo quality and that the scent lasted well. We’d love to make more for you again 😊

Thanks,
Stephen

Antwoord van Photo Fresh

31 mrt 2026

Hi Tom,

We’re really sorry to read this and understand your disappointment, especially after reaching out to us and not receiving the replacements as expected. That’s not the level of service we aim to provide.

We’d really like the opportunity to put this right for you. If you’re able to get back in touch with us with your order details, we’ll arrange replacements or a refund straight away.

We’re very sorry again for the experience and appreciate you bringing this to our attention.

Thanks,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Vanessa,

Thank you so much for your lovely review! So glad to hear you were happy with the look, scent and delivery time. We really appreciate the recommendation and can’t wait to make more for you 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Sue,

Thank you so much for your lovely review! We love that you’ve got your cat riding along with you now, that’s exactly what it’s all about 😊

Thanks again,
Stephen

Antwoord van Photo Fresh

1 apr 2026

Hi Edward,

Thank you so much for your lovely review! We love that the whole family has Woody in their cars, that’s brilliant 😊 So glad you all enjoyed them, and we’ll be ready when it’s time for a top-up!

Thanks again,
Stephen