I made a purchase on 29th of September and it was entitled to get free next day delivery. However, I still didn’t get my item on 2nd of October . Today, the delivery service sent email that they will... Toon meer
Bedrijf heeft geantwoord
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Using the website was uncomplicated. I was able to choose and order my desired product with ease. However I cant comment on the goods as I am awaiting there arrival. So far.So good.
Edited for update: product arrived speedily. Easy to open & to change presenting sides. Not as firm as we really need unfortunately but still better than our current soft mattress. Will buy us a lit... Toon meer
Bedrijf heeft geantwoord
Apart from being asked to review before I had even received the product, my experience was been great. Easy to follow website, well informed. Easy to order. Received as advised. The item is very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Contactgegevens
Verenigd Koninkrijk
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4,4
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
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Works but not comfortable
Anti-snore pillow (according to my wife) has reduced it significantly! Not a comfortable pillow as it’s got a block of sorts inside it but I’ll need to just get used to it.
Came quickly too
22 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your honest review!
We’re really pleased to hear the Anti-Snore Pillow has significantly reduced your snoring and that it arrived quickly. The S-shaped foam inside is designed to support your neck in a different position and help with alignment. If you’re not used to this type of pillow, it can take a little time for your neck to adjust to the new shape and feel.
We hope you find it becomes more comfortable with time and continues to help with the snoring!
Happy sleeping 💤
Making sure I got the best customer…
Making sure I got the best customer service from you and a 15 percent off . Thankyou so much
23 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Sharron!
We’re so pleased we could help you get the best customer service and make sure you received your 15% off. We really appreciate your kind words and hope you love your new pillow!
Happy sleeping 💤
Easy to use web site
Your web site was far easier to use and worked over and above a competitor. I just hope the pillow lives up to its reviews. Thank you.
23 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Sue!
We’re really pleased to hear you found our website easy to use and a better experience than the alternatives you tried. We hope your new pillow lives up to the reviews and that you love it once you’ve had a chance to try it!
Happy sleeping 💤
Ordering was easy and delivery was…
Ordering was easy and delivery was quick.
The pillows feel good and are comfortable to put my head on in any position that i sleep. However their is a lingering smell from the feathers, hence only 4 stars, but I am hopeing this goes away in due time.
23 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review, Tony!
We're pleased to hear you found ordering easy, delivery was quick and the pillows are comfortable in different sleeping positions. We're sorry to hear about the lingering feather smell. This can sometimes be noticeable with feather-filled products when they're first unpacked and should lessen with time and airing.
We really appreciate your feedback and hope you're enjoying your pillows.
Happy sleeping 💤
I needed it asap delivery said 3to 5…
I needed it asap delivery said 3to 5 working days it's been over a week I really want a refund could of got this next day somewhere else
16 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Hi Tracey,
We’re really sorry to hear that you were disappointed with the delivery time, especially as you needed your order urgently.
Just to clarify, the delivery timeframe shown on our website and in your order confirmation email states “FREE Delivery in 7–10 working days.” We’re sorry if there was any confusion around the expected delivery time.
We completely understand how frustrating it is when you’re waiting for something you needed quickly, and we’re sorry for the inconvenience caused. We hope your order reaches you very soon and that you’re happy with your purchase once it arrives.
Happy with the whole process
Easy ordering great website free delivery
20 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Julie! We’re so pleased you found our website easy to use and ordering straightforward. It’s great to hear you appreciated the free delivery too. 😊
Smooth website to use
Smooth website to use. Fingers crossed for speedy delivery
19 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review, James! We’re pleased to hear you found the website smooth and easy to use. Fingers crossed your order arrives with you quickly, and we hope you love your new pillow! 😊
A easy understandable web site…
A easy understandable web site following at my age 80 it was straightforward not that I'm unable but it does make things easy
19 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Paul! We’re so pleased to hear you found our website clear and straightforward to use. We always aim to make ordering as easy as possible, so it’s great to hear you had such a smooth experience. 😊
It’s the 3rd time ordering pillows from…
It’s the 3rd time ordering pillows from Pillow World. Amazing and quick delivery, high quality pillows that never disappoint. Definitely better quality than some other more premium pillows which didn’t meet expectations and had to turn to Pillow World pillows. Highly recommend the Ergo pillow and seriously comfortable side sleeper pillows. Ergo is much softer than the seriously comfortable and is smaller in size but it an amazing pillow which has ticked all the boxes.
17 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review! We’re so pleased to hear this is your third time ordering from Pillow World and that you’ve continued to be impressed with the quality and speedy delivery. It’s great to hear the Ergo and Seriously Comfortable Side Sleeper pillows have worked so well for you, especially after trying other pillows that didn’t quite meet your expectations. We really appreciate your continued support and recommendation! 😊
Easy to order
Easy to order, my pillow has literally just been ordered. I am hoping that it is 100% Latex as described. I have been using this particular Dunpillo product for 20 plus years however after recently buying what I thought was the correct one, it was not. IT was NOT from this seller. But the website was very user friendly and I look forward to receiving my pillow.
18 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review! We’re pleased to hear you found our website user friendly and ordering easy. We completely understand your concerns after your previous experience, and we hope your new Dunlopillo arrives exactly as expected and is the right one for you. 😊
Easy to order
Easy to order products were quickly
delivered would use again.
15 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Patricia!
We’re so pleased to hear you found it easy to order and that your products arrived quickly.
We really appreciate you choosing Pillow World and hope to see you again! 😊
There was so much helpful information…
My sister in law stayed with me and looked after me after my operation she loved my dunlopillo so much I decided to buy her one as a thank you.as I can’t get out at the moment I decided to look online without much hope but then i found your site thank goodness.There was so much helpful information on your site which made it very easy to purchase the pillow I wanted as a present for my sister in law for looking after me after an operation . Thank you
17 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Anne! We’re so pleased to hear that the information on our website made it easy to find the perfect pillow for your sister-in-law.
What a lovely thank-you gift for looking after you!
We hope she loves it. 😊
Great website
Great website, easy to navigate with the bonus of very competitive pricing.
15 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review! We’re so pleased to hear you found our website easy to navigate and our prices competitive. We really appreciate you taking the time to share your feedback. 😊
Selecting the product can’t wait to get my pillows
Selecting the product was easy and great that you had £10 off your first order
16 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review, Claire! We’re so pleased to hear you found it easy to choose your pillows and that you enjoyed the £10 off your first order. We hope you love your new pillows when they arrive! 😊
Value for money
Good information, easy site to navigate with reviews, so decided to purchase, along with 10% discount and 2 Free pillows, love the idea of flipping inside to have one half firm, other half soft excellent value for money. Looking forward to trying this out.
16 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Valerie! We’re so pleased you found the website easy to navigate and the information and reviews helpful.
It’s great to hear you liked the offer and the flexibility of having a firm and soft side in one topper.
We hope you love it once you’ve had a chance to try it! 😊
easy to navigate
Easy to find your way around and see what the products were. Easier still when I spoke to one the staff who helped me consider other pillows to the ones I'd been looking at. once I'd decided ordering was easy and the pillow was with me the next day
14 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Janet! We’re so pleased to hear you found the website easy to navigate and that our team could help you consider some other pillow options. It’s great to hear you found ordering straightforward too, and that your pillow arrived the very next day. 😊
Apart from being asked to review before…
Apart from being asked to review before I had even received the product, my experience was been great.
Easy to follow website, well informed. Easy to order. Received as advised.
The item is very good quality, good straps to attach to the matress.
Hopefully will be comfortable once the topper has had its time out of the packaging
15 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Angela! We’re so pleased to hear you found our website clear and informative, and that ordering and delivery were nice and straightforward. It’s great to hear you’re happy with the quality of your topper and the mattress straps too.
We’re sorry the review invitation reached you before your order had arrived. We completely understand that it’s much more useful to review once you’ve had a chance to receive and try the product!
We hope you enjoy your topper once it’s had time to fully expand, and that it gives you many comfortable nights’ sleep. 😊
It was easy to find exactly what I…
It was easy to find exactly what I wanted on the website. Placing the order and making payment was quick and I immediately received a confirmation email. My order was received the next day.
10 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you, Debbie! 😊
We’re so pleased to hear you found exactly what you were looking for and that the ordering and payment process was quick and easy. It’s great to know your order arrived the very next day too!
Happy Sleeping 💤
Great product. Would highly recommend
Well, I have to say, I slept on my new pillow last night and, not sure if a coincidence (as the company did say it can take up to 2 weeks to get used to the pillow) but this morning I woke up with literally no neck pain, this is the first time in 2 years, I normally wake up with so much pain and stiffness that I can’t move my head or neck for hours. I’m so impressed with the pillow so far as I slept like a baby. Also, the ease of purchasing this pillow was brilliant, good customer service when I had a question about the product. Delivery was insanely quick too. I would highly recommend Pillow World
11 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you so much, Susan! It’s fantastic to hear that you had such a positive first night with your new pillow, especially after experiencing neck pain and stiffness for so long. We’re also really pleased that you found ordering easy, our customer service helpful, and delivery so quick. Fingers crossed for many more comfortable nights ahead!
Happy Sleeping 💤 Pillow World
Lavender Pillow
Very easy to navigate website and you have excellent customer reviews on trust pilot
10 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you so much, Melanie! 😊 We’re really pleased to hear you found our website easy to navigate, and it’s lovely to know our Trustpilot reviews helped you feel confident ordering from us.
We hope you love your Lavender Pillow! 💜
Happy Sleeping
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