I made a purchase on 29th of September and it was entitled to get free next day delivery. However, I still didn’t get my item on 2nd of October . Today, the delivery service sent email that they will... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Using the website was uncomplicated. I was able to choose and order my desired product with ease. However I cant comment on the goods as I am awaiting there arrival. So far.So good.
Edited for update: product arrived speedily. Easy to open & to change presenting sides. Not as firm as we really need unfortunately but still better than our current soft mattress. Will buy us a lit... Toon meer
Bedrijf heeft geantwoord
Apart from being asked to review before I had even received the product, my experience was been great. Easy to follow website, well informed. Easy to order. Received as advised. The item is very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Contactgegevens
Verenigd Koninkrijk
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4,4
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lavender Pillow
Very easy to navigate website and you have excellent customer reviews on trust pilot
10 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you so much, Melanie! 😊 We’re really pleased to hear you found our website easy to navigate, and it’s lovely to know our Trustpilot reviews helped you feel confident ordering from us.
We hope you love your Lavender Pillow! 💜
Happy Sleeping
Easy to order
5 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review, Lindsay! We’re so pleased to hear you found ordering easy and straightforward. We really appreciate your feedback! 😊
They are really very good for a…
They are really very good for a goodnights sleep.
5 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Priscilla! We’re delighted to hear our products are helping you enjoy a good night’s sleep. That’s exactly what we want for our customers! 😊
A nice surprise
Easy check out process, fast delivery. Would shop here again!
5 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review, Jodie! We’re so pleased to hear you found checkout easy and enjoyed our speedy delivery. We’d love to welcome you back to Pillow World again! 😊
Very positive
Very positive, a great price and speedy delivery would not hesitate to recommend
4 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Sarah! We’re delighted to hear you were happy with our price and speedy delivery. Your recommendation means a lot to us! 😊
Been looking for good pillows for ages…
Been looking for good pillows for ages came across pillow world it was so easy to order they don't take master cards which I'm glad as it is so easy to have your card cloned as I have last week from ordering on line (not from here) so used PayPal which i like using, the site is so easy to find which product your looking for i wanted pillows which are soft to medium which they do sell ,so easy to order and got a confirmation email straight away can't wait to try them out
5 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for such a fantastic review, Julie! We’re so pleased to hear you found it easy to navigate our website and find the right soft-to-medium pillows for your needs. We’re also glad you found PayPal a convenient payment option and received your confirmation straight away. We hope you love your new pillows and enjoy many comfortable nights’ sleep! 😊
Happy Purchaser
Easy to purchase, competitive price and quick delivery. Thankyou
2 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Ian! We’re so pleased to hear you found purchasing easy, were happy with our competitive prices and received your order quickly. Thank you for choosing Pillow World! 😊
Easy to order great prices and prompt…
Easy to order great prices and prompt delivery 👍
4 september 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review, Ann! We’re delighted to hear you found ordering easy, were happy with our prices and received your delivery promptly. We really appreciate your feedback! 😊
Smooth and easy experience
Smooth and easy experience. Good communication and fast shipping. This mattress topper makes my mattress feel like new again!
30 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your wonderful review, Chris! We’re so pleased to hear you had a smooth experience and were happy with our communication and speedy delivery. Even better, we’re delighted your mattress topper has given your mattress a new lease of life! 😊
pillows.
Easy site to navigate, clear pictures of the different pillows and competive pricing
31 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Lynn! We’re so pleased to hear you found our website easy to navigate and the pillow images helpful when choosing the right product. We’re glad you were happy with our competitive pricing too! 😊
Really easy to find the right pillow!!
Really easy to find the right pillow!!
Ordering and delivery excellent!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review! We’re delighted to hear you found it easy to choose the right pillow and that both the ordering and delivery experience were excellent. We really appreciate your feedback! 😊
Tried these pillows and had a great…
Tried these pillows and had a great nights sleep so I decided to buy them 👍
30 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Peter! We’re delighted to hear you had such a great night’s sleep after trying our pillows and decided to get some for yourself. We hope you continue to enjoy many more comfortable nights! 😊
Easy website to get around
Easy website to get around , competitive prices you get what you pay for
30 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review! We’re so pleased to hear you found our website easy to navigate and were happy with our competitive prices. We really appreciate your feedback and hope you enjoy your purchase! 😊
I do not usually revire product but i…
I do not usually revire product but i have received excellent service. Ordered product on Thursday, was delivered on Saturday and have used the product and it's great!!!
27 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review! We’re delighted to hear you were so impressed with the service and speedy delivery, and even more pleased that you’re loving your new product. We really appreciate you taking the time to share your experience! 😊
Good quality but bad guy
Instead of buying a new mattress and spend fortune this topper choice worked well. Very comfortable. In near future in other bedrooms I will go for the same topper instead of buying new mattress . On delivery we were not happy ( senior citizens) . On knocking the door we opened in less than 30 seconds but the driver piled it up outside the door and was busy taking a picture and waved us & went away. Instead he should have delivered the heavy box inside as we opened the door within 30 seconds . Yes I agree if he had to wait longer after knocking the door , it’s fair .
19 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your review, Bhupendra. We’re delighted to hear you’re enjoying your mattress topper and that it has provided such a comfortable alternative to replacing your mattress.
We’re sorry to hear about your delivery experience. We completely understand your frustration, particularly given the size and weight of the parcel. While the delivery was handled by the courier, we appreciate you bringing this to our attention and will take your feedback on board. We hope you continue to enjoy your topper! 😊
Exactly what I needed
First rate shopping experience with pillow world, very easy to navigate around the website and the checkout was a breeze.
Will definitely be coming back again
29 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review! We’re so pleased to hear you had a first-rate shopping experience and found our website and checkout quick and easy to use. We look forward to welcoming you back to Pillow World again! 😊
Very easy website to navigate and…
Very easy website to navigate and ordering was simple. There is a lot of choice - from budget to high end pillows. I've ordered firm pillows and am hoping they're as described when i receive my order
28 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Teresa! We’re delighted to hear you found our website easy to navigate and ordering straightforward. We’re also pleased you enjoyed the range of pillows available, from budget-friendly options through to our premium products. We hope your new firm pillows are exactly as described and provide you with a great night’s sleep! 😊
Good products and prices
Good products and prices, easy transaction.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review, Scarlett! We’re so pleased to hear you’re happy with our products and prices, and that you found the ordering process easy and straightforward. We really appreciate your feedback! 😊
Good experience
Good website, great price and delivery as stated. Made a second purchase.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your fantastic review, David! We’re so pleased to hear you had a great experience, found our prices competitive and received your order as expected. It’s especially lovely to hear you’ve made a second purchase, thank you for choosing Pillow World again! 😊
Really so very easy to order on this…
Edited for update: product arrived speedily. Easy to open & to change presenting sides. Not as firm as we really need unfortunately but still better than our current soft mattress. Will buy us a little time before we need to get a new mattress.
Really so very easy to order on this website & apparently there's not only a discount but free pillows too! Will update review once product(s) are received but so far so good 👍
26 augustus 2026
Review zonder uitnodiging
Antwoord van Pillow World
Thank you for your lovely review! We’re so pleased to hear you found ordering quick and easy, and that you were happy with the offer available. We hope your topper & pillows arrive with you soon, and we look forward to hearing what you think once you’ve had a chance to try them! 👍😊
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.