Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The person taking the call, keelan, was really helpful, he provided great assistance and answered all my questions. 10/10 service
Bedrijf heeft geantwoord
Three months now waiting for a warranty part to be replaced. Invertor failed early June, Pinergy have been unable to get a replacement. Not much point giving warranty if they don't carry spare par... Toon meer
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Energieleverancier
- ook in
- Elektriciteitsbedrijf
- Energieopwekkingsapparatuur en -oplossingen
- Groene energie leverancier
- Zonne-energiebedrijf
Geschreven door het bedrijf
At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future. Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland.
Contactgegevens
Dublin 4, Ierland
- 0818 363 749
- customerservices@pinergy.ie
- pinergy.ie
4,3
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Renewal
Fast and impressive service. They're a great company if you have solar energy.
9 september 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Daniel,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your happy with the service you're receiving from Pinergy. I'll be sure to pass on your feedback to the team.
Caolán
Great help
Ava was very helpful and easy to communicate with
9 september 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Conchobar,
Thank you for taking the time to leave a review with ourselves, I'm glad to hear Aoibhe was able to resolve your query promptly! I'll be sure to pass on your feedback.
Caolán
Really helpful and well explained
9 september 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey ,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Great service!
Keelan was very professional and helpful. I’m always delighted with your service
25 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Angelika,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Professional
Professional, respectful, and patient representative called Chris. Took care very perfectly of the situation. Very knowledgeable of the system and guided me correctly to the solution.
1 september 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Mohammed,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Pinergy offer exceptional value, service and after sale support PV Solar panel installation
I found Pinergy offer exceptional service, professionalism and value in installing PV solar panels at our home. It was not a straightforward installation as it involved a "Tails Upgrade" to the existing electrical cabling in the house prior to installing the PV panels, this work was was carried out by Pinergy and formed part of the contract. It was also a large installation for a residential house, 18 solar panels, 2 batteries, 1 inverter, 1 EV charger, 1 EDDI, and the panels were installed on the roof or a nearby barn. The whole process from initial site visit, deciding installation layout, receiving and agreeing on quote for the contract , issuing of bill of materials, payment schedule, assigning dates for the various phases of the installation and commissioning date went smoothly. We interacted with probably all the customer based teams within Pinergy, sales, customer services, scheduling, installation and found them all to be very customer focused, punctual, accurate, and very responsive to any queries we raised throughout the process.
A special word of praise for their installation and electrical crews, Kevin, Dannie, David who worked their backsides off to complete the various parts of the installation on time. Workmanship was exceptional, this was due to the very evident high level of cooperation between them, they each knew in great detail their own role and colleagues role in getting the job done. A very special shout out for Kevin who took me through the whole installation, explaining how the various parts worked and especial travelling a 2 hour journey to install Wi-Fi boosters to allow our Apps work properly.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hi Michael, Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that your installation went smoothly and that you experienced real professionalism and care across our sales, customer service, and installation teams.
It’s great to know that even with a complex project like yours, our crews - especially Kevin, Dannie, and David - made the process clear and seamless, with workmanship and dedication you could rely on. We’ll be sure to share your kind words with them.
We’re proud to support you on your energy transition journey and grateful that you chose Pinergy to help power your home with clean, renewable energy.
Help with emergency credit
Melissa was wonderful , and so helped me in this difficult time .. very efficient and fully explained the process
She activated this help credit quick and alleviated my concerns …great customer experience from a lovely professional advisor
29 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Lisa,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
The attendant is very nice and kind
The attendant is very nice and kind! I’m very lucky getting him! He is amazing!
28 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Cris,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Fast response excellent customer…
Fast response excellent customer service from Kay.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Matthew,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Very clear information.All good.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Jerry,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Chris was very professional & helpful…
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He went through what I would be saving and I’m very happy I made contact with pin energy now. Any issues in future or questions I will be asking for Chris.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Shan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
The information provided was really…
The information provided was really clear and crisp and I received the correct assistance that I had sought.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Soham,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
I was dealing with Melissa and have to…
I was dealing with Melissa and have to say she was amazing ...
19 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Darren,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Customer care service works very well
Customer care service works very well. They answered all emails I sent so fast.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Antwoord van Pinergy
Hey Stephen,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Very helpful customer service agent!
I rang with a small technical query and Chris was able to talk me through the steps needed and also reviewed my account more generally to ensure I was getting the best possible price from Pinergy. Great service and very helpful.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Niamh,
Thank you for taking the time to leave a review with ourselves, glad to hear that you're happy with the rate Chris has set you up on! Thank you for choosing to stay with Pinergy. I'll be sure to pass on your feedback.
Caolán
Good customer service
Good customer service and product knowledge
14 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Ashlin,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Thanks for the Support
I received wonderful email support from Melisa, who addressed all my queries.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Melisa was a smooth one. I'll be sure to pass on your feedback.
Caolán
Chris
I recently spoke with a member of your customer service team named Chris, and I want to commend him for his excellent support. He answered all of my questions clearly, took the time to make sure I understood everything, and was extremely patient throughout our conversation. His professionalism and friendly attitude made the experience stress-free and pleasant. I truly appreciate the level of service he provided.
Thank you Chris.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Kristine,
Thank you for taking the time to leave a review with ourselves, glad to hear that Chris was so thorough and explained the terms well! . I'll be sure to pass on your very kind feedback.
Caolán
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
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