I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Toon meer
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Lees wat reviewers zeggen
Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Toon meer
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Toon meer
Bedrijf heeft geantwoord
Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
874 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Pingplayers
Thanks for the review!
We love hearing that everything was fast, easy, and just worked. That's exactly the experience we're aiming to deliver every time.
Thanks for choosing PingPlayers, and we hope to see you again whenever you need a server.
The Pingplayers team.
Nicole was very polite and…
Nicole was very polite and professional. She answered all of my questions and had great recommendations!
20 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Having someone who can answer your questions with confidence and point you in the right direction makes the whole process much easier. We're delighted Nicole could provide the guidance you needed and help you make the best choice.
We'll be sure to pass your kind words along to her. Thanks for choosing PingPlayers!
The Pingplayers team.
Nicole Has Great Customer Service Skills!
Nicole was very helpful and knowledgeable. GREAT customer service!!!!!
20 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the fantastic review!
We believe great customer service is about making every interaction feel easy, informative, and welcoming. It's wonderful to hear Nicole delivered exactly that for you.
We'll make sure she sees your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Helped me with my issue very quickly!
Helped me with my issue very quickly!
20 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review!
Getting you back to gaming as quickly as possible is always the goal, so we're glad we could resolve your issue without keeping you waiting.
We appreciate you choosing PingPlayers and look forward to helping again whenever you need us.
The Pingplayers team.
Works great with fantastic customer service
All my servers have run very well so far even with some of the cheaper resources.
The server manager is pretty easy to use but also provides a lot of more advanced settings like modding and accessing files with or without FTP alongside thorough knowledge bases to show you how to do this.
Additionally the customer support has been great, just under a year ago a server auto-renewed because I forgot to disable that but I was very easily able to get that refunded as credit.
And then just earlier today I was easily able to get that credit restored no problem by Emman after finding out it technically runs out after 180 days.
19 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for taking the time to share such a detailed review.
It's great to hear the servers have been running reliably for you, even on smaller plans. We work hard to make the panel approachable for new users while still giving experienced server owners the flexibility they need, whether that's modding, file access, or more advanced configuration.
We're also pleased Emman could help get everything sorted with your account. We always aim to be fair and helpful wherever we can, and it's nice to know that left a positive impression.
Thanks again for being with PingPlayers over the past year. We truly appreciate your support.
The Pingplayers team.
Vielen Dank an Nicole und Emman für die…
Vielen Dank an Nicole und Emman für die aufwändige Migration meiner Charaktere und den Spielfortschritt zu eurem Soulmask-Server. Vielen Dank und weiter so...
19 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the wonderful review.
Migrating characters and game progress can be a detailed process, so we're delighted Nicole and Emman could take care of everything and make the transition to your Soulmask server as smooth as possible.
We'll be sure to share your kind words with both of them. Thank you for choosing PingPlayers, and we hope you continue to enjoy your new server!
The Pingplayers team.
Had a couple queries
Had a couple queries, Nicole gave me clear answers and helped a lot! My questions were sorted in a few minutes
18 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting clear answers shouldn't take long, and we're happy Nicole could get everything sorted for you in just a few minutes. Making support simple and straightforward is something we work hard to deliver.
We'll make sure she sees your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Kimmy did a great job addressing my…
Kimmy did a great job addressing my concerns, fast and timely reply as well
17 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Addressing concerns quickly is important, but making sure they're properly resolved matters just as much. We're glad Kimmy could do both and give you the confidence that everything was taken care of.
She'll be happy to hear your feedback. Thanks for choosing PingPlayers!
The Pingplayers team.
My experience was so fantastic
My experience was so fantastic! Nicole answered all my questions and was very very helpful! She was extremely knowledgeable in her field about this! Incredibly friendly! Could'nt have asked for a better person to represent the entire business! Thank you Nicole!!
16 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a fantastic review.
The people behind the support desk are a huge part of what makes PingPlayers what it is, so it's especially rewarding to hear that Nicole left such a great impression. Friendly, knowledgeable support is exactly the experience we aim to provide every day.
We'll make sure your kind words reach Nicole. She'll be thrilled to know she made your experience such a positive one.
The Pingplayers team.
Took there time to evaluate and solve…
Took there time to evaluate and solve problems for me with no issues.
17 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Some issues take a little investigation, and we never want to rush a solution if it means missing the real cause. We're glad our team could take the time to work through everything with you and get it resolved.
We appreciate your trust in PingPlayers and look forward to helping whenever you need us again.
The Pingplayers team.
Needed help with setting up a pal world…
Needed help with setting up a pal world server for xbox Emman was beyond helpful and knowledgeable about the process. After some trouble shooting it was solved in short time.
17 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting a new Palworld server set up should be exciting, not frustrating. We're glad Emman could guide you through the troubleshooting process and get everything working without keeping you waiting.
We'll be sure to pass your kind words along to him. Thanks for choosing PingPlayers!
The Pingplayers team.
I had an issue while creating my server…
I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT professional myself, I know how hard some support tickets/escalations may be, but they delivered!
TYSM
16 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a thoughtful review.
First impressions matter, so we're especially glad we could turn that initial worry into a positive experience. It's always rewarding to hear this from someone who works in IT and understands what goes on behind the scenes when resolving support cases.
We'll make sure both Ked and Kimmy see your kind words. Thank you for giving us the opportunity to help, and welcome to PingPlayers!
The Pingplayers team.
Kimmy was Kind and helpfull
Kimmy was Kind and helpfull. gave tips and everything. it was a good expirience overall
16 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
We love hearing that the support went beyond just answering questions. A few helpful tips can make all the difference once you're up and running.
Kimmy will appreciate the kind words. We're glad you had such a positive experience!
The Pingplayers team.
support was fast Emman was my support…
support was fast Emman was my support aggent he was quick understanding of the problem great experiance overall
16 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Getting to the root of an issue quickly makes all the difference, so we're glad Emman could understand the problem straight away and get things moving.
He'll really appreciate the kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
You very Good for support for me
You very Good for support for me
16 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
It means a lot to know our support made a positive difference for you. We'll keep doing our best to provide fast and helpful assistance whenever you need us.
The Pingplayers team.
Pingplayers chat support is extremely helpful (Kimmy)
Kimmy was incredibly helpful throughout the entire support process. She was very knowledgeable, resourceful, and always took the time to explain everything clearly. She answered all of my questions patiently and made sure I understood what was happening with my server.
On top of that, she was very friendly and cheerful, which made the whole experience enjoyable. Excellent customer support like this is hard to find. Thank you so much, Kimmy, for your outstanding assistance! Highly recommended! ⭐⭐⭐⭐⭐
16 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a wonderful review.
Support is about more than just fixing a problem. Taking the time to explain what's happening and making sure you feel confident every step of the way is just as important to us.
Kimmy will be absolutely delighted to read this. Judging by the number of reviews she gets mentioned in, we're not surprised she's made such a positive impression on so many people 😄. We need to find the true source of her power!
Thank you for the recommendation and for choosing PingPlayers.
The Pingplayers team.
Kimmy Helped a Lot With 7 Days to Die Server Recommendations
Kimmy was incredibly helpful with finding a way to get enough memory to run our game. She was knowledgeable about our game (7 Days to Die) and made some great recommendations. Thank you so much for great customer support!
15 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for such a thoughtful review.
Every game has its own quirks, and 7 Days to Die is certainly one where choosing the right amount of memory can make a big difference. We're glad Kimmy could help you find the right fit instead of leaving you to guess.
She'll really appreciate your kind words. Thanks for choosing PingPlayers!
The Pingplayers team.
Francis was very quick to help and had…
Francis was very quick to help and had amazing response time. Thank you!
15 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
We know that when you need support, every minute counts. We're glad Francis was able to jump in quickly and get you sorted without keeping you waiting.
He'll really appreciate the kind words.
The Pingplayers team.
Francis was very helpful and kind
Francis was very helpful and kind. He got us where we needed to go
14 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the review.
Sometimes all you need is someone to point you in the right direction and help you get there without the hassle. We're glad Francis could do exactly that.
He'll appreciate the kind words.
The Pingplayers team.
Francis was extremely nice and…
Francis was extremely nice and knowledgeable about the server hosting and the game itself (palworld) would definitely recommend this server hosting platform
14 juli 2026
Review zonder uitnodiging
Antwoord van Pingplayers
Thanks for the fantastic review.
Knowing the hosting platform is one thing, but understanding the games we host can make all the difference when it comes to providing useful support. We're glad Francis could help with both.
We really appreciate the recommendation, and Francis will be happy to see your kind words.
The Pingplayers team.
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