Pingplayers Reviews 

874
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I've had to ask for help from the Support Team at PingPlayers several times now, and every time has been a great experience. This time, Nicole was there to come to the rescue. Not only was she able to... Toon meer

Beoordeeld met 5 van de 5 sterren

Very Quick and easy to use, very fast service when using the website chat function, get a response almost immediately. I had great help from Nicole who answered all my questions and went above and bey... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an issue while creating my server and since this was my first Ping Players purchase, I was a little bit worried, Ked and Kimmy jumpend in as quick as possible and fixed the issue. As an IT pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I w... Toon meer

Bedrijf heeft geantwoord


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4,9

Uitstekend

TrustScore 5 uit 5

874 reviews

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4,9

Alle reviews

(874)

505 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nicole was helpful

Nicole was helpful. Answered my questions quickly without making me feel pressured to make a decision that wouldn't be best for my needs. She did suggest the higher memory package because the game I was interested in hosting has a memory leak issue, so that was actually a good thing to see!

14 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for such a thoughtful review.

We believe good advice is about finding the right fit, not simply recommending the biggest package. We're glad Nicole took the time to explain the options and why a higher-memory plan made sense for your particular game, allowing you to make an informed decision without feeling pressured.

Nicole will really appreciate your kind words, and we hope you have a fantastic experience with your server.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

The problem was instantly fixed by…

The problem was instantly fixed by Nicole very frirndly and fast responding!

10 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the review.

There's nothing better than a problem that goes from frustrating to fixed in no time. We're glad Nicole could get everything sorted quickly while making the experience a pleasant one.

She'll appreciate the kind words.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

had a massive issue with server…

had a massive issue with server crashing and francis was there to help me sort it out very fast!

14 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the review.

Server crashes are never fun, so we're glad Francis could jump in quickly and get everything back under control before it kept you out of the game for too long.

He'll appreciate the shoutout.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Nicole was great

13 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the review.

Short and simple, but it says plenty. We'll make sure Nicole sees your kind words.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Quick and helpful answers

The answer was really fast and helpful. Nicole, the person that assisted me, was really nice and respectful.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the lovely review.

Fast responses are important, but combining them with a friendly and respectful approach is what makes for a great support experience.

Nicole will be happy to hear your kind words.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Lautaro 他非常得棒 幫我解決了所有問題

14 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the review.

We're delighted to hear Lautaro was able to solve all of your issues. Getting everything sorted so you can enjoy your server is exactly what we strive for.

Lautaro will really appreciate your kind words.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Thanks Nicole.

Nicole answered the question I asked and even sent me a guide to help mange my account settings.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the review.

We always try to leave you with the tools to help yourself next time, too. A good guide can be just as valuable as a quick answer.

Nicole will appreciate the kind words.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Customer service is top notch

Customer service is top notch. Nicole eased my worries

13 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the review.

Sometimes the biggest difference support can make is simply giving you confidence that everything is under control. We're glad Nicole could provide that reassurance.

She'll be happy to see your kind words.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

very good

very good, fast and effective Nicole thanks you.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the kind words.

Fast responses are great, but making sure they actually solve the problem is what matters most. We're glad that was your experience.

Nicole will appreciate the shoutout.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

If I’ve ever had any questions or…

If I’ve ever had any questions or concerns, they’ve always helped me these I know nothing about servers

12 juli 2026
Review zonder uitnodiging
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Antwoord van Pingplayers

Thanks for the review.

You don't need to be a server expert to enjoy running one, and that's exactly how we think it should be. We're always happy to help bridge that gap whenever questions come up.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Nicole helped me and was very polite…

Nicole helped me and was very polite and helpful. Part of my issue involved having a password attached to my server, which it sounds like is a known problem and makes it unable to connect to the server, but I understand this is outside of the control of the hosting service. It might be good to have a little message on the server password part that indicates this, as limiting access to the server is a large part of the appeal of hosting a server myself. Aside from that, Nicole, was very quick in her replies and helped how she could, thank you!

12 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for taking the time to leave such detailed feedback.

We're really glad Nicole could help you work through the issue and get you pointed in the right direction. She'll definitely appreciate your kind words.

We also appreciate the suggestion regarding the server password setting. That's genuinely useful feedback. Assuming you're referring to The Isle: Evrima, we have a "Bugs and annoyances" article pending.

Thanks again for your thoughtful review, and we hope you have many great gaming sessions ahead.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Had a server issue where i couldn't…

Had a server issue where i couldn't load in into server, contacted support using the chat feature spoke to Nicole and answered super fast and sorted the issue straight away and was super friendly and polite! one of best customer service interactions I've ever had!

12 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for such a fantastic review.

We know that when you can't get into your server, every minute feels longer than it should. That's why we put so much emphasis on being available and getting straight to the heart of the problem.

Nicole will be thrilled to read your kind words. Hearing that this was one of your best customer service experiences means a lot to all of us.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Great Customer Service!

Nicole was wonderful and prompt in answering my questions about cross platform hosting!

12 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the great review.

Whether it's a simple question or something more specific, we always aim to provide clear answers so you can make the right choice for your server.

Nicole will be happy to hear she could help.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Nicole

Nicole, good support

12 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the review.

Short and to the point; we'll happily take it! Nicole will appreciate the shoutout.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Kimmy was great

Kimmy was great! She fixed the issue and was very friendly! Great cudos!

11 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the kind words.

A friendly conversation can make even a frustrating issue feel much easier to deal with. We're glad everything was sorted and that the experience left a great impression.

Kimmy will appreciate the kudos!

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

the answer were very quick and very…

the answer were very quick and very helpful. to better answer my questions, i was being asked questions about specific details regarding my questions.

11 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the review.

The best support starts with understanding the problem properly. Taking a moment to ask the right questions usually leads to better answers and better outcomes.

We're glad that approach made a difference for you.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

He's done everything perfect and quick.

He's done everything perfect and quick.

11 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the review.

Fast is always nice, but getting everything right the first time is what really matters. We're glad that was your experience.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Had my concerns. Not anymore

Top tier I came expecting to figure it all out myself but nope Kimmy was there and answered all my questions very quickly! Super helpful and an absolute gem. Will be purchasing very very soon!

11 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the fantastic review.

It's always great when a conversation can turn uncertainty into confidence. That's exactly the kind of first impression we hope to leave.

Kimmy will be thrilled to read this, and we look forward to welcoming you when you're ready to get started.

The Pingplayers team.

Beoordeeld met 5 van de 5 sterren

Kimmy was able to help give me a great…

Kimmy was able to help give me a great understanding of what i was looking for and also she was able to give me the best advice on memory usage. thank you again kimmy <3

10 juli 2026
Review zonder uitnodiging
Logo Pingplayers

Antwoord van Pingplayers

Thanks for the kind words.

Making the right decisions is much easier when you understand the options, so we're glad the conversation helped you feel more confident about your server and its memory requirements.

Kimmy will really appreciate the message. Thanks for sharing it! ❤️

The Pingplayers team.

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