I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... Toon meer
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Lees wat reviewers zeggen
Sizing was shown as Regular Fit, items delivered were 'Slim Fit' - not even an option on the website. I raised an enquiry with customer services to understand if they had changed sizing or if it was a... Toon meer
Bedrijf heeft geantwoord
Excellent customer service ! Very quick to help with queries and so friendly and polite. The t-shirt I ordered for my son is beautiful quality and he is so pleased it’s 100% organic cotton. Really re... Toon meer
Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍
Contactgegevens
16 Great Queen Street, Covent Garden, WC2B 5AH, London, Verenigd Koninkrijk
- info@plainandsimple.com
- plainandsimple.com
4,4
Uitstekend
367 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Looks like a dodgy website
Looks like a dodgy website. Advertizes tshirts at one price then you go to checkout and the price goes up... Bit suspect. I would add screenshots here to show but can't add. The prices shown were on the UK website. Premium organic tshirt originally showed at £16.58 each then changed to £19.90 on checkout. The 3 pack of the same tshirt also altered from £39.98 to £49.98 on checkout. Disappointing as have purchase before....
30 oktober 2025
Review zonder uitnodiging
Antwoord van PLAINANDSIMPLE
Hi James, thank you for your updated review, so sorry for any confusion with our store and keen to get this sorted you. A single premium weight organic t-shirt is £19.90, if you go for a 3-pack of the same t-shirts, it brings the cost of each t-shirt down to £16.57, bringing the basket total to £49.71, saving you £10 with free UK shipping ontop. These are the only numbers that you should see at checkout when using our pack builder discounts. If you're not seeing these numbers could kindly send us some screenshots to info@plainandsimple.com showing this so we can investiage further. If you have any questions at any time please don't hesitate to contact us. Your customer experience is our prority. Many thanks, Duco (the founder)
Not to good really
Not to good really
Ordered lovely Organic T.Shirts
Then went to return took ages for return then only received half of the refund then had to E-mail them again for the other part of the money the order all went back at the same time all in one parcel
14 september 2025
Antwoord van PLAINANDSIMPLE
Hi Belinda, so sorry to hear that you a bad experience with returning your items. As mentioned over email, you only marked 3 out of the 6 t-shirts you oredered for return. Unfortunately, our warehouse team were really backed up with orders, so initially you were only refunded for the 3 items marked for return within our 7-14 returns processing/refund window. As soon as our warehouse team processed your return you were then refunded for all remaining items. So sorry again for the delay and I hope that's understandable. If you have any questions at any time, please don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Not bad products as described and good…
Not bad products as described and good quality prompt delivery
6 september 2025
Delivery prompt
Delivery prompt, quality ok
But not good fit on shoulders a very strange shape square and sticking up.
Shame as I bought 4
14 september 2025
Antwoord van PLAINANDSIMPLE
Hi Rachel, so great to hear for delivery and sorry to hear that our t-shirts weren't a good fit on your shoulders. Sometimes our factory overpresses our t-shirts during production, kindly note that this usually comes out after a couple of washes. We guarantee everything we make with our Lifetime Guarantee, so if you are not satisfied with your clothing at the time you receive them, kindly return them for a replacement or refund. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Rare all-cotton joggers
Read the positive reviews about their warm, all cotton clothes. I agree with them. These are almost unique.
10 september 2025
I absolutely love the Plainandsimple…
I absolutely love the Plainandsimple hoodies and sweats! They’re SO thick and comfortable! I will say that the sweatshirt’s head hole is a littke small. I ordered a small and a medium and the medium is much easier to put on over my head. Overall, my items shipped fast and they are my new favorite lounge set combo!! 10/10 will be ordering again ☺️
10 september 2025
These are great t-shirts
These are great t-shirts - unfortunately i chose a size too small. No problem though as Plain & Simple refunded my return without a fuss.
8 september 2025
Not worth the risk, had to pay to return it
Unfortunately I wouldn’t recommend this brand. I am a size XS and bought a hoodie size M, the hoodie was very rigid and I was struggling to get my head through the neck. Had to return it, and ended up paying almost £7 to just try it on! Found a 100% cotton hoodie at normal size at uniqlo that actually fits
25 augustus 2025
Review zonder uitnodiging
Antwoord van PLAINANDSIMPLE
Hi Jessica, so sorry to hear that you had a bad experience with one of our hoodies. We pride ourselves on creating great products that are great for the planet. It sounds like the one you received may have been made incorrectly, we will get it checked and make sure it is how it should be. If it has been made incorrectly, we will refund you in full. As per our returns policy original shipping costs are non-refundable and there is a fixed return fee of £2.95 per order. This party covers the cost of sending your order back to us. As a small sustainable business, we can't afford to cover the cost of customer returns, and I hope that's understandable. If you have any questions at any time, please don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Lovely company to buy from
Lovely company, very thoughtful and informative approach to selling their products. My only reservation is that their oversized range really is "oversized". I am normally a large, went medium; should have gone small despite being 6'2" and 13 stone
4 augustus 2025
Nice very heavy long-sleeved t shirt
Nice heavy long-sleeved t shirt. So heavy it could almost be worn as a light cotton sweater. It's nearly top-drawer quality: the collar and shoulder seams only are taped; not the side or waist - fairly tight weave. However, it is way better than 99% of what is on sale and really a bargain compared to anything 'branded'. I'm a tall 74kg and Medium is a bit too large for me. The arms are nicely long so I'm going to try a small next time. It washed with no shrinkage at all, no bobbling either. Made (well) in India
16 juli 2025
2 t shirts
The first t.shirt was fine
Second one was a short sleeve one
Which I asked for 2 long sleeved
T shirt but it was sorted out straight away thankyou.
18 juli 2025
Comfortable top, washes well
I bought this top for countryside walks in the summer. Very comfortable and washes well. Would recommend.
8 juli 2025
Great quality t-shirts
I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price is fair.
Customer services was also very helpful when I had a couple of recent questions on sizing. Keep up the good work!
5 augustus 2025
Review zonder uitnodiging
Good stuff- will order more| Consistent…
Good stuff- will order more| Consistent branding no fluff
9 juni 2025
Perfect fit for me!
Plain and Simple suits me totally. They provide exactly what they say and what they provide happens to be exactly what I want!
28 juni 2025
Review zonder uitnodiging
Brilliant well made basics
4 juni 2025
PERFECT
PERFECT. PLAIN AND SIMPLE. I'LL BE BUYING MORE T-SHIRTS FROM THESE GUY'S.
22 juni 2025
Review zonder uitnodiging
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