PLAINANDSIMPLE Reviews 367

TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... Toon meer

Beoordeeld met 1 van de 5 sterren

Sizing was shown as Regular Fit, items delivered were 'Slim Fit' - not even an option on the website. I raised an enquiry with customer services to understand if they had changed sizing or if it was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service ! Very quick to help with queries and so friendly and polite. The t-shirt I ordered for my son is beautiful quality and he is so pleased it’s 100% organic cotton. Really re... Toon meer

Beoordeeld met 5 van de 5 sterren

Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

367 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

T Shirt

Well made and produced in the UK these are great T Shirts and offer good value for money. I am very pleased with them

4 mei 2025
Beoordeeld met 1 van de 5 sterren

Terrible fitting product, long wait for refunds

After ordering multiple t-shirts that all were poorly sized i returned them and waited 3 weeks for a refund! After reordering the sizes I was recommended by the customer support again they don't fit this time far too small, I would recommend missing these out due to the ridiculous fits of simple t-shirts

4 mei 2025
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi Josh, so sorry to hear that you didn't like the fit of our premium weight organic t-shirts. It's unfortunate that the slim fits did not suit you, especially after we offered free shipping for your second order. To process your return, as mentioned over email, kindly note that it takes 7-14 days for our warehouse team to handle your return and issue a refund after it arrives. Happy to confirm that you were refunded in time. If you have any questions at any time, please don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Beoordeeld met 5 van de 5 sterren

Good customer service. good long lasting quality

rare to find good quality today with fast fashion dominating the high streets. have had shirts from here last a year good as new . bought more. dimensions are good and fit nice, flattering especially around waist not too tight or loose. looks smart around shoulders too. (female size 12 , ordered size S)

13 maart 2025
Beoordeeld met 2 van de 5 sterren

Don’t like the fit

Don’t like the fit! Don’t like the gsm! Just waste of money for me!

4 maart 2025
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi Ioan, so sorry to hear that you didn't like the fit or the weight of our lightweight organic t-shirt. At 140 GSM, they are at the higher fabric weight end for lightweight t-shirts and the perfect weight for summer wearing or layering. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. We make everything ethically and responsibly, where all of our t-shirts are made from 100% premium GOTS-certified organic cotton. We also guarantee everything we make with our Lifetime Guarantee. If you are not satisfied with your products at the time you receive it, kindly return it for a refund. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Beoordeeld met 5 van de 5 sterren

Better price and quality than High Street

Bought a couple times from here because the quality is so good for what you pay! £15 for a long lasting breathable T-shirt. I used to shop at Zara and H&M etc and got fed up of overpriced clothes being such a joke - always looking unflattering and falling apart after a couple months and having those weird synthetic fabrics. They also keep overproducing new tacky stuff to keep with trends, burn old clothes etc. And for all we know they could be produced in sweatshops. So this brand’s ethical transparency is reassuring. Such a confidence boost when clothes actually fit nice! Only thing I’d change because I’m picky is that the neckline is a bit tight and high up which is comfy for Autumn but not hot Summers lol. It does give it a nice look with some outfits though :)

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The tea shirt are just perfect,I’ve…

The tea shirt are just perfect,I’ve struggled with tea shirts for work as I’m a carpet fitter and sweat line there’s no tomorrow,and being rapped up in plastic is a no no for me,so yes these tea shirts are light and feel amazing,THANK YOU YOUVE SAVED MY LIFE ❤️

5 februari 2025
Beoordeeld met 4 van de 5 sterren

I am super happy.

The cro tch is so low it splits. The material and price and ethics are lovely but the split cro tch is concerning. Also, it would be awesome if there was a suitable weight jogger for summer, say 300gsm. 450gsm is winter only. The hoodie is lovely too but it is quite so baggy that it caught a bolt and ripped. A non oversized fit range of 450gsm would be splendid. Thank you very much. Trustpilot do not allow the word c r o t c h.

20 februari 2025
Review zonder uitnodiging
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi Solomon, thank you for your review and so sorry to hear that your joggers have split at the c r o t c h (following your lead here with the spacing). After investigating this further with our factory, the split issue appears to be the sewing thread tension strength of our double strength cotton sewing thread. This has lead to a small number of our joggers coming apart in a similar way to yours which shouldn't happen - we are currently working on a fix with our design team. Please send them back to us for free via our returns portal and we would be happy to refund you or send you a replacement. With your return if you could kindly write your name, order number and 'faulty' on a piece of paper, that would be great. Just so our warehouse team can quickly identify your return and take your joggers out of circulation. Let us know when they are on the way and which option you would prefer by emailing us at info@plainandsimple.com. So great to hear that you love the material, price and ethics and noted for the non oversized fit hoodie. Any questions at any time do let us know. Have a great day and weekend. Many thanks, Duco (the founder)

Beoordeeld met 5 van de 5 sterren

5 star customer service!

I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a delivery delay and I was concerned they wouldn't arrive in time. As the purchase was a gift, the company founder so very kindly sent some more t-shirts via special delivery which did arrive on time! And not only that, he advised that I could keep the original package once it arrived! I was so touched and I cannot recommend PLAINANDSIMPLE enough....I'm just so sorry I've taken so long to leave a review.

17 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best sweatshirt ever !!

Best sweatshirt ever !!! I am so glad I have the opportunity to give feedback on this item as it is simply the best sweatshirt I have ever bought ! Everything about it is perfect … price, colour, style, neckline, the way it washes. Love it so much I bought two !!! Thank-you.

20 oktober 2024
Review zonder uitnodiging

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